Mar 3231 Exam 2 Chapter 10 Reading

Front 1

Supply chain management

Back 1

is a set of activities and techniques firms employ to efficiently and effectively mange the flow of merchandise from the vendors to the retailers customers

Front 2

stockout

Back 2

occurs when an SKU that a customer wants in not available

Front 3

Universal product code UPC

Back 3

tag, 13 digit code that indicates the manufacturer of the item and description of the item , information about special packaging and special promotions

Front 4

advance shipping notice ASN

Back 4

is a document that tells the distribution center what specifically is being shipped and when it will be delivered

Front 5

Electronic data interchange (EDI)

Back 5

is the computer to computer exchange of business documents in a standardize format

Front 6

logistics

Back 6

is the aspect of supply chain management that refers to the planning, implementation and control of the efficient flow and storage of goods, services, and related information form the point of origin to the point of consumption to meet customer needs

Front 7

dispatcher

Back 7

the person who coordinates deliveries to the distribution center

Front 8

Floor ready merchandise

Back 8

is merchandise that is ready to be placed on the selling floor

Front 9

ticketing and marketing

Back 9

refer to affixing price and identification labels to the merchandise

Front 10

Pick ticker

Back 10

display on screen in a forklift truck that indicates how much of each item to get form specific storage area

Front 11

Public warehouses

Back 11

are owned and operated by an independent company

Front 12

freight forwarders

Back 12

do everything that is need it for shipment

Front 13

Pull supply chain

Back 13

supply chin in which requests for merchandise are generated at the store level on the basis of sales data captured by POS terminals

Front 14

push supply chain

Back 14

is allocated to stores on the basis of forecasted demand

Front 15

Reverse logistics

Back 15

is the process of capturing value from and or properly disposing of merchandise returned by customers and or stores

Front 16

Drop shipping or consumer direct fulfillment

Back 16

is a system in which retailers receive orders from customers and relay these order to vendors and then vendors ship merchandise ordered directly to the customer

Front 17

bullwhip effect

Back 17

build up of inventory because of bad inventory practices

Front 18

Four approches for coordinating supply chain activity in order of the level fof collaborations

Back 18

1. EDI
2. exchanging information
3. using vendor managed inventory
4. employing collaborating planning, forecasting and replenishment

Front 19

Vendor managed inventory (VMI)

Back 19

is an approach for improving supply chain efficiency in which the vendor is responsible for maintaining the retailers inventory levels

Front 20

collaborative planning, forecasting and replenishment (CPFR)

Back 20

is he sharing of forecasts and related business information and collaborative planning between retailers and vendors to improve supply chain efficiency and product replenishment

Front 21

Radio frequency identification (RFID)

Back 21

is a tech that allows and object or person to be identified at a distance by means of radio waves

Front 22

Advantages of RFID

Back 22

1. reduced warehouse and distribution labor cost
2. Reduces point of sale cost
3. Inventory savings
4. Elimination of counterfeit merchandise