Management Information Systems Vocabulary - Chapter 1

Front 1

Business processes

Back 1

The set of logically related tasks and behaviours that organizations develop over time to produce specific business results

Front 2

Business model

Back 2

How a company produces, delivers, and sells a product or service to create wealth

Front 3

Information Technology (IT)

Back 3

All of the hardware and software that a firm needs to use in order to achieve its business objectives

Front 4

Information System

Back 4

A set of interrelated components that collect, process, store, and distribute information to support decision making and control in an organization

Front 5

Information

Back 5

Data that has been shaped into a form that is meaningful and useful

Front 6

Data

Back 6

Streams of raw facts representing events occurring in organizations or physical environments

Front 7

Input

Back 7

Captures or collects raw data

Front 8

Processing

Back 8

Converts raw data into a meaningful form

Front 9

Output

Back 9

Transfers the processed information to the people who will use it or the activities for which it will be used

Front 10

Feedback

Back 10

Output returned to the appropriate members of the organization to help them evaluate or correct the input or processing stage

Front 11

Information systems literacy

Back 11

An understanding of the management, organizational, and technical dimensions of systems

Front 12

Computer literacy

Back 12

Knowledge of information technology

Front 13

Management information systems (MIS)

Back 13

Deals with behavioural and technical issues surrounding the development, use, and impact of information systems used by managers and employees

Front 14

Senior management

Back 14

Makes long-range strategic decisions about products and services and ensures the financial performance of the firm

Front 15

Middle management

Back 15

Carries out the programs and plans of senior management

Front 16

Operational management

Back 16

Responsible for monitoring the daily activities of the business

Front 17

Knowledge workers

Back 17

Design products and services while creating new knowledge for the firm

Front 18

Data workers

Back 18

Assist with scheduling and communications at all levels of the firm

Front 19

Production or service workers

Back 19

Produce the product and deliver the service

Front 20

Business functions

Back 20

Specialized tasks performed by business organizations

Front 21

Computer software

Back 21

Detailed, pre-programmed instructions that control and coordinate the computer hardware components in an information system

Front 22

Data management technology

Back 22

software governing the organization of data on physical storage media

Front 23

Networking and telecommunications technology

Back 23

Links the various pieces of hardware and transfers the data

Front 24

Network

Back 24

Links to or more computers to share resources

Front 25

Internet

Back 25

A global network that uses universal standards to link smaller networks

Front 26

Intranet

Back 26

Internal corporate networks based on Internet technology

Front 27

World Wide Web

Back 27

A information space provided on the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the internet

Front 28

Information Technology Infrastructure

Back 28

All of the technology along with the people required to run and manage them that represent resources that can be shared throughout the organization

Front 29

Complementary assets

Back 29

Assets required to derive value from a primary investment

Front 30

Organizational and management capital

Back 30

Investments in organization and management

Front 31

Sociotechnical view

Back 31

Seeing systems as being composed of both social and technical elements