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21 Cards in this Set
- Front
- Back
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The collective brainpower or shared knowledge of a workforce.
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Intellectual Capital
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Someone whose mind is a critical asset to employers.
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Knowledge worker
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The worldwide interdependence of resource flows, product markets, and business competition.
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Globalization
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Describes differences among workers in gender, race, age, ethnicity, religion, sexual orientation, and able-bodiedness.
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Workforce diversity
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An invisible barrier limiting career advancement of women and minorities.
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Glass-ceiling effect
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Oversight of a company's management by a board of directors.
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Corporate governance
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Transforms resource inputs from the environment into product outputs.
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Open system
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The quantity and quality of work perfromance, with resource utilization considered.
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Productivity
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An output measure of task or goal accomplishment.
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Performance effectiveness
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An input measure of resource cost associated with goal accomplishment.
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Performance efficiency
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Guide the performance of the organization as a whole or of one of its major parts.
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Top managers
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Oversee the work of large departments or divisions.
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Middle managers
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Report to middle managers and directly supervise nonmanagerial workers.
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Team leaders/Supervisors
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Directly contribute to the production of the organization's basic goods or services.
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Line managers
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Uses special technical expertise to advise and support line workers.
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Staff managers
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Responsible for one area of activity , such as finance, marketing, production, personnel, accounting and sales.
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Functional managers
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Responsible for complex multi-functional units.
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General managers
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Manager in a public or nonprofit organization.
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Administrator
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The requirement to show performance results to a supervisor
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Accountability
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The overall quality of human experiences in the workplace.
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Quality of work life
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A skill-based capability for high performance in a management job.
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Managerial Competency
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