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9 Cards in this Set
- Front
- Back
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_____ is when managers identify and select appropriate organizational goals and courses of actions.
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Planning
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_____ is structuring working relationships so organizational members interact and cooperate to achieve organizational goals.
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Organizing
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The outcome of organizing is the creation of an ______ ______, a formal system of task and reporting relationships that coordinates and motivates members so they work together to achieve organizational goals.
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Organizational Structure
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At the base of the managerial hiearchy are ____-___ managers, often called supervisors.
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First-Line
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Supervising the first-line managers are ______ managers.
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Middle
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In contrast to middle managers, ___ managers are responsible for the performance of all departments.
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Top
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Who defined the techniques for scientific management?
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Frederick W. Taylor
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What is Bureaucracy?
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A formal system of organization and administration designed to ensure efficiency and effectiveness.
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Who identified the 14 principles?
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Henri Fayol
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