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53 Cards in this Set
- Front
- Back
The human resources management process involves planning for, attracting, developing, and retaining employees.
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TRUE
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An interviewer can ask a job candidate specific questions about national origin, citizenship, or race during the selection process.
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FALSE
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An interviewer can ask a job candidate if he or she has ever been convicted of a felony during the selection process.
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TRUE
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An interviewer can ask a job candidate about membership in job-related organizations, such as unions or trade associations, during the selection process.
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TRUE
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Strategic human resources planning is the process of staffing the organization to meets it's objectives.
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TRUE
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The job description identifies the qualifications needed by the person who is to fill a position.
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FALSE
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The job description identifies the tasks and responsibilities of a position, whereas job specifications identify the qualifications needed by the person who is to fill a position.
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TRUE
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Recruiting is the process of attracting qualified candidates to apply for job openings.
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TRUE
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External recruiting involves filling job openings with current employees or people they know.
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FALSE
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The interview is usually the most heavily weighted step in the selection process.
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TRUE
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Out of the 3 basic types of interviews, the semi structured interview is generally preferred.
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TRUE
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The closed-ended question requires a limited response, often a yes or no answer, and is appropriate for dealing with fixed aspects of the job.
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TRUE
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The open-ended question requires a clarification response and is appropriate for improving the interviewer's understanding.
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FALSE
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The probing question requires the candidate to describe what he or she would do and say in a given situation.
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FALSE
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During the interview, the interviewer should do most of the talking.
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FALSE
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Judging the candidate on the basis of 1 or 2 favorable characteristics is known as the "horn effect".
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FALSE
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Orientation is the process of introducing new employees to the organization and their jobs.
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TRUE
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Orientation and training usually takes place separately.
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FALSE
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Job evaluation is the process of determining the monetary value of a job.
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TRUE
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Legally required benefits include worker's compensation, unemployment compensation, and health insurance.
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FALSE
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Recent research shows that work-life balance now ranks second only to compensation as the most important driver of employee attraction and commitment.
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TRUE
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An arbitrator is a neutral 3rd party who helps management and labor settle their disagreements.
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TRUE
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Exit interviews can help identify problem areas that lead to turnover.
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TRUE
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Downsizing, although expensive, is one of the most effective methods of reducing a workforce.
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TRUE
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Planning for, attracting, developing, and retaining employees is __
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the human resources management process.
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Which of the following statements is TRUE if an interviewer wants to know a candidate's maiden name?
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The interviewer CANNOT ask.
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Which is TRUE if an interviewer wants to know how soon an older person might retire?
a. interviewer can ask b. interviewer can ask only if retirement age is a BFOQ c. interviewer cannot ask d. there are no guidelines as to what an interviewer can or cannot ask about this particular quote. |
The interviewer CANNOT ask.
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Which of the following statements is true if an interviewer wants to know a candidate's gender?
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Interviewer can ask only if gender is a BFOQ
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Which of the following statements is true if an interviewer wants to know a candidate is married?
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The interviewer CANNOT ask.
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Which of the following statements is true if an interviewer wants to know a candidate is a US citizen?
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The interviewer can ask.
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All of the following are jobs of a HR dept relating to strategic HR planning EXCEPT:
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Retaining employees
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____ is the process of determining what position entails and qualifications needed to staff the position.
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Job analysis
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Which identifies the tasks and responsibilities of a position?
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Job description
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___ provides the job candidate with an accurate, objective understanding of the job.
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A realistic job preview
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The 2 parts of recruiting are:
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make candidates aware that the organization is seeking employees and persuade them to apply for the jobs.
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NOT a type of a recruiting agency?
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advertising angencies
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___ is the process of choosing the most qualified applicant recruited for a job.
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Selection
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Assessment centers do all of the following EXCEPT:
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selection
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Which of following steps in the selection process is usually the most heavily weighted?
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Interviewing
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In a(n) ___ interview, all candidates are asked the same list of prepared questions.
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structured
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A(n) ___ interview has no preplanned questions or sequence of topics.
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unstructured
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In a(n) ___ interview, the interviewer has a list of questions but also asks unplanned questions.
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semistructured
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Which of following is the 1st step in preparing for the interview?
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Review the job description and specifications
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Which of following is the last step in preparing for the interview?
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Develop a form
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Which of the following would you do first when conducting an interview?
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Open the interview
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judging a candidate on the basis of 1 or 2 favorable characteristics is known as:
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the "halo effect"
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___ happens when selection is based solely on a candidate's resume
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premature selection
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__ is the process of introducing new employees to the organization and their jobs.
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orientation
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Which of following elements should be included in an orientation program?
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all of above
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___ is the process of teaching employees the skills necessary to perform a job.
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Training
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Which of the following training methods involves training employees to perform different jobs and develops trainees' conceptual skills?
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job rotation
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Objectives set jointly by managers and employees exemplify the____ method of performance appraisal.
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management by objectives MBO
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Incentives include all BUT
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SS
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