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How to use a shop manual

Year,make,model


Type and size of engine


Vehicle identification number(VIN)


Specific information you need to know

Information processing

When customers present their vehicle servicing and waranty repair history and logging warranty repair jobs for payment by the manufactrer when customers present their vehicle for a warranty repair the customer service department staff begin by consulting the data base to confirm that the vehicle is within its warranty period and that the warranty has not been invalid warranty the repair order is passed to the technician for diagnosis and repair

Data base

Run by manufactuers for the purpose of accessing warranty information tracking vehicle servicing and warranty repair history