Maa -100- Final

Front 1

Truth in Lending Act

Back 1

Requires written bilateral agreement if a patient agrees to a plan w/ 4+ installments

Front 2

HIPAA

Back 2

Concerned with the confidentiality of patient records and personal health information

Front 3

Covered entities are those that have to follow HIPAA'S rules

Back 3

Healthcare providers

Insurance companies

Clearinghouses

Front 4

(3 answers) Personal health information can be disclosed w/o consent:

Back 4

To obtain payment

Treatment purposes

For concerns about public health when required by law

Front 5

OSHA stands for

Back 5

Occupational Safety and Health Administration

Front 6

OSHA recommends

Back 6

Exposure control plan guidelines - ALL safety in workplace

Front 7

Americans with Disabilities Act (ADA) is concerned with

Back 7

Discrimination against those individuals with disabilities

Front 8

Telephone etiquette if a call comes while you are taking a call

Back 8

1. Ask 1st caller to hold

2. Allow them to answer

3. Answer the second call

4. Ask 2nd caller to hold

5. Wait for response

6. Return to 1st call and complete it

7. Take the 2nd call

Front 9

Triage/screening

Back 9

Evaluating & prioritizing

Front 10

List the scheduling options (6)

Back 10

1. Matrix

2. Wave

3. Open hours

4. Stream

5. Cluster method

6. Scheduling

Front 11

MATRIX

Back 11

Grid on which times are marked unavailable for scheduling appts

Front 12

WAVE

Back 12

Schedule patients at the beginning of the hour, see them in the order in which they arrive

Front 13

OPEN HOURS

Back 13

No appointments are made. Patients seen on first come first serve

Front 14

STREAM

Back 14

Scheduling patients one at a time and at regular intervals throughout the day

Front 15

Cluster method

Back 15

Schedules patients one at a time and at regular intervals throughout the day

Front 16

Scheduling several return appts

Back 16

Same day of the week, same time

Front 17

Explain payment policy when scheduling new patients

Back 17

Just so they know.

Front 18

The appointment book is a legal document

Back 18

Yup true

Front 19

Medical Record: The INFORMATION in the chart belongs to?

Back 19

The patient

Front 20

Medical Record: The PHYSICAL record (paper/doc) belongs to?

Back 20

The doctor

Front 21

Correction of an error?

Back 21

1. Draw a single line through it

2. Correct it

3. Sign and date

Front 22

POMR?

Back 22

PROBLEM ORIENTED MEDICALLLLLLLL record

Front 23

Indexing names (4 units):

Back 23

Unit 1: last name

2: first name

3: middle name

4: titles

Front 24

Out guide

Back 24

Replaces a patients chart when it is removed from a lateral file

Front 25

Nonconsecutive filing systems use groups of

Back 25

Numbers

Front 26

BANKING

Back 26

Money market savings usually get the highest interest rate

Front 27

BANKING

Back 27

Deposits should be daily

Front 28

Non sufficient funds (NSF)

Back 28

Not enough money in the account to cover the check

Front 29

Restrictive endorsement

Back 29

"For deposit only"

Front 30

Bank statements

Back 30

Includes all transactions since the last closing date

Front 31

NAME THE (5) CHECK TYPES

Back 31

1. Cashiers

2. Certified

3. Electronic

4. Voucher

5. Money order

Front 32

Memo line

Back 32

For reference later if question arise concerning payment

Front 33

Petty cash

Back 33

Used for coincidental expenditures, usually $100

Front 34

SKIP

Back 34

A person who has moved without leaving a forwarding address and has an unpaid bill

Front 35

Bankruptcy

Back 35

Chapter 7: clears all debts so that the person has a clean slate

Front 36

Check type: Cashiers

Back 36

banks own check, amt guaranteed

Front 37

Check type: certified

Back 37

payers check, bank confirms the check is good

Front 38

Check type: electronic

Back 38

faster processing, convenient

Front 39

Check type: voucher

Back 39

has attached stud, indicates payment info

Front 40

Check type: money order

Back 40

purchased with cash, available at several places

Front 41

BOOKKEEPING

properties owned by a business

Back 41

ASSETS (double entry bookkeeping)

Front 42

Day end summary

Back 42

analyze and balance financial data

Front 43

money a business owes

Back 43

accounts payable

Front 44

money owed to a business

Back 44

accounts receivable

Front 45

receipts

Back 45

money paid to a business for service/goods

Front 46

disbursements

Back 46

money a business pays for services/good

Front 47

incomes statement

Back 47

reports profit and expense for a specific period

Front 48

adjustment

Back 48

change in a posted account

Front 49

pegboard system

Back 49

"write it once" system

Front 50

BUDGETS

Operating budget

Back 50

Includes cost associated with payroll, medical supplies, electricity, telephone (day to day expenses)

Front 51

Capitol budget

Back 51

higher expense items (medical equipment)

Front 52

Tax forms:

W-4

Back 52

New employees must complete to show the number of withholding allowances (completed by newly hired)

Front 53

W-2

Back 53

employers required to furnish 2 copies to each employee from whom income and SS tax has been withheld

Front 54

BONDS:

Personal

Back 54

covers person by name

Front 55

Position

Back 55

Covers whomever is doing the job

Front 56

Blanket

Back 56

covers all employees - used the most in med. offices

Front 57

Encounter form:

Back 57

preprinted statement that lists the basic diagnostic and procedure codes and charges (also demographics)

Front 58

encounter form

Back 58

following appointment the PHYSICIAN assigns the codes

Front 59

reports: satisfactory

Back 59

handled by MA (such as patient doing well after surgery)

Front 60

unsatisfactory:

Back 60

physician must handle (unsatisfactory labor xray)

Front 61

tickler file

Back 61

chronological reminders

Front 62

bi-weekly paychecks

Back 62

26 paychecks per year

Front 63

The salutation of a business letter should be a colon

Back 63

i.e. "Dear Ms. Jones"

Front 64

UCR

Back 64

Guidelines for establishing fees

Front 65

Customary

Back 65

Physicians fees fall within competitive rates