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10 Cards in this Set
- Front
- Back
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Explain why Notepad is the only application used. |
Other applications can cause unreadable characters to be introduced in the LIT and ECS, causing technical errors. |
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True or False: Indicate questions should be asked.
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False, do not ask. |
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What hot keys would you use to copy? What hot keys would you use to paste?
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Copy - Ctrl C Paste - Ctrl V |
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How is ILR to update ‘Language of Choice’?
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Should be updated through the Maintain Participant Contact Info functionality in the Loss Intake Tool (LIT) |
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State Farm is the insurance company for the claimant; we need to add State Farm on the LIT Party Search. Which option do we use from the drop-down?
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Service Provider - Business; this way State Farm is added from the Third Party Associate Register (TPAR) |
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True or False: FNI can be Unknown |
False, never |
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What page in the LIT will you update the loss location section when the loss happened somewhere other than the Insured location? |
Loss Details page. |
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Which two fields should be updated when adding Property Damage to a loss? |
Identifying Description and Description. |
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You’ve made it to the Participant Details summary page and you notice the date of loss (DOL) is incorrect, what do you do?
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Click the Loss Report Mark in Error button on the LIT Summary page, create a new loss report with the correct DOL
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True or False: Jurisdiction does not need to be populated to perform a policy search.
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False; Jurisdiction is needed
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