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47 Cards in this Set
- Front
- Back
LIDL OPENED IN LITHUANIA IN ? |
JUNE 2016 |
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HOW MANY PEOPLE DO YOU TELL IF YOU HAVE A BAD EXPERIENCE ? |
9 TO 15 |
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WHAT % USE SOCIAL MEDIA TO TELL ABOUT A BAD EXPERIENCE ? |
45 % |
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F & V ROTATION INFORMATION IS THE ? |
L - CODE |
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10% INCREASE IN AVAILABILITY INCREASES SALES BY WHAT % ? |
5 % |
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WHAT % OF CUSTOMERS DO NOT MAKE A SUBSTITUTE PURCHASE WHEN YOUR OUT OF STOCK ? |
40 % |
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HOW MANY WEEKS DOES IT TAKE TO GET SALES HISTORY ? |
6 WEEKS |
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FRESHNESS + AVAILABLITY = |
SALES |
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" EVERY. "WHAT" COUNTS ? |
UNIT |
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FRESH ORDERS ARE DELIVERED ? |
DAY 1 MON. ORDER, DEL DAY 2 TUES BASICALLY NEXT DAY |
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WHAT ARE THE FRESH ORDER AREAS THAT ARE ORDERED DAILY ? |
F/V MPF CHILLER MILK BREAD |
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DEADLINE FOR FRESH DAILY ORDER ? |
F/V, MPF, CHILLER & MILK 10AM BREAD 730AM |
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PLANTS ARE DELIVERED AND HOW ARE THEY ORDERED ? |
DELIVERED MON & THURS STOCK IS ALLOCATED NO ORDERS |
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FLOWERS ARE DELIVERED WHEN AND ORDERED HOW ? |
FLOWERS DELIVERED DAILY & IT IS ALLOCATED NOT ORDERED |
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BAKERY DELIVERED WHEN ORDER HOW MANY TIMES A WEEK AND BY WHAT TIME ? |
ORDER MON DAY1, DEL. WED, DAY 2DAY DEL AFTER ORDER ORDER 2 TIMES A WEEK ORDERED BY 12PM |
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MSMO IS FOR ORDERING WHAT AREA ? |
AMBIENT CHILLER FREEZER BAKERY MILK |
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Managers Numbers are ? |
1 thru 11 |
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Cashier numbers are ? |
12 thru 80 |
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Extra training associate numbers are ? |
81 through 99 |
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FRP Means? |
Freshness Responsible Person |
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SA means? |
Store Associate |
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SRP means? |
Store Responcible Person |
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BRP means? |
Bakery Responsible Person |
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SOM means? |
Store Operations Manager |
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SM means? |
Store Manager |
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RM means? |
Regional Manager |
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SOE means? |
Store Operations Executive |
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DM means? |
Deputy Manager |
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PAM means? |
Promotional Activity Memo |
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Weekly Sales Letter has what? |
Explains multi-week offers |
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What does Fresh Approach mean? |
objective convert topop shopper to full shopper by improving Navigation and freshness perception |
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Where are US warehouses? |
Fredricksburg VA, Graham NC |
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Whats Key to Success at Lidl? |
Success is never final |
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3R's plus T stand for? |
Respect, Responsiblity, Recognition equals Trust |
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P means what on box? |
perminate rotation |
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FACT means? |
Face, Accessiblity, Case, Ticket |
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F/V gets checked? |
Hourly plus 100% every 2 Hours |
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BBD mean? |
Best, Before, Date |
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C-Date means? |
Customer Date |
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O.S. means? |
Orientation stock |
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HACCP means? |
Hazard, Analysis, Critical, Contol, Point |
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Rotation Schedule is where? |
B.0. |
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Cleaning Schedule is where? And by what Time frame? |
B.O., Weekly and Monthly |
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What are the Ticket Colors and what do they mean? |
white- normal assortment & price A5/shelf Green- New Item Red/Orange- Promo |
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The Daily Cleaning areas are? |
checkout store entrance Sales Floor Bakery warehouse Restrooms |
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WO means? |
Write offs |
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Write off are done now many times a Day and at what times? |
3 times, 8am, 2pm, 8pm |