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34 Cards in this Set
- Front
- Back
ADR
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alernative dispute rfesolution
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what is the dispute resolution movement?
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is the process that focuses on alternative ways to resolve dispute among parties, including employers and employees or others in confrontetional situation.
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the ability to resolve disputes at an early stae avoids 6 exemples:
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1.lenghty court delays 2.uncontrollable costs 3.unwanted publicity
4.ill will 5.win-loose court room comfrontation 6.destuction of relationships |
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ADR movement resolves conflict trhiught following processes 5
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1.negotiation
2.mediation 3.arbitration 4. facilitation 5.communication |
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what is neguse otiation?
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is any communication used in an attempt to achieve a goal, approval, or action by another.
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who can be a mediator?
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a mediator can be a judge, person trained in mediation, attorney
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what is the goal og mediatikon?
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the goel of mediation is the ability of the parties to reach a voluntary agreement.
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what does the mediator offer?
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the mediator help parties explore options, identify issues, and provide information.
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who uses mediation to resolve disputes??
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private sector and public sector, goverment agencies,u.s equal employment opportunity agency, u.s postal services and state agencies
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what is the mediation process commonly use for?
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medical malpractice claims, personal injuries claims, and employees dispurte.
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what is arbitration?
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is the process of resolving issuesin conflict in a more setting like formal litigation.
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what is an arbitrato?
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an arbitrator is a neutral party, should provide a written opinion and award that include the type of dispute and issues decided.
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is discoverty and list of witness , and evidence are allow in a process of arbitartion>
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yes
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how many arbitrato can be used in a proces??
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1 for both, or one for each and a 3th one to be top
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what is facilitation?
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is the process by which a facilitator, a third party assist in the resolution of a disoute.
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what is a facilitator??
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is a person that keeps them on track
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what is a guided dialogue?
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is a process used to facilitate group conversations and dialogue that allows the members of the group to share diverse perpectives in a nonconfrontationalmanner, and provides an emvorement for meaningful communication. and to have a productive end withou heated arguments.
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consensus building?
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a process used to facilitate group consensus based decisions that rdespects the diersity of perspecties, inspired individual action, and support integrated view.
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actionplanning?
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a shart term planning for an event that has been already agreed on, and is a fast planning to put people into action.
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strategic planning
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a process that uses facilitative strategic thinking that motivates and energize those who will implement the plan.
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vision planning?
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a process that uses strategic thionking to develop and energize thos einvolved to create the "big picture"
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focused conversation
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a facilitative process that provides an enviroment for collective thinking to take place withing a limited time frame.
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the system-change dynamics of human tfransformation
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process allows facilitator to eliminate politics and power plays, a facilitator uses the process to guide and aid the group to reach their go\als. every paticipant is trated equal and has asay in th eprocess used.
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communication
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is a process in which a person conveys his or her needs, wnats, feeling, or ideas through verbal or nonverbal communication.
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who os trained to detect body language?
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the arbitartor andx the mediator,
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why is ADR important?
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because it provides alternative ways to resolve disputes in form ofmediation, arbitartion, facilitation, and negociation
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what is facilitation?
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is the process by which a facilitatoir assists in the resoluition of a dispute.
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vision planning?
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a process that uses strategic thionking to develop and energize thos einvolved to create the "big picture"
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focused conversation
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a facilitative process that provides an enviroment for collective thinking to take place withing a limited time frame.
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the system-change dynamics of human tfransformation
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process allows facilitator to eliminate politics and power plays, a facilitator uses the process to guide and aid the group to reach their go\als. every paticipant is trated equal and has asay in th eprocess used.
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communication
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is a process in which a person conveys his or her needs, wnats, feeling, or ideas through verbal or nonverbal communication.
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who os trained to detect body language?
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the arbitartor andx the mediator,
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why is ADR important?
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because it provides alternative ways to resolve disputes in form ofmediation, arbitartion, facilitation, and negociation
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what is facilitation?
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is the process by which a facilitatoir assists in the resoluition of a dispute.
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