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6 Cards in this Set

  • Front
  • Back
Leadership definition
Leadership is a social process in which one individual influences the behavior of others without the use of threat of violence
Difference between leadership and management
Management adheres to a set of pre-defined organisational goals and targets, leaders are more innovative, you don't have to be a manager to be a leader.
Qualities of a leader
John Gardner (1989) listed out qualities of a leader, however, Thompson and McHugh (2002) indicate that leadership is a relationship with a group of followers or subordinates, a role and not a set of characteristics.
Importance of leadership (10 points)
1) Clear vision and goals
2) Creativity
3) Innovation
4) Positive culture
5) Increased employee committment
6) Improves output/production/service
7) Increases profit
8) Competitiveness
9) Expands the business
10) Good for PR/communication
Approaches to leadership
1) Leadership as traits
2) Style counselling and skills approach
3) Situational theories
4) Contingency theory
5) Path-goal theory
6) Leader-member exchange
7) Transactional
8) Transformational
9) Authentic leadership
Good communication examples
1) Customize the message
2) Set appropriate tone
3) Build in feedback
4) Set the example
5) Ensure diffusion and assimilation