Leadership And Management

Front 1

autocratic style

Back 1

a purely task-centered leadership style, thrives on power. it involves telling someone what to do.

Hint 1

with little regard for the employee as a person

Front 2

Centers for Medicare and Medical Services (CMS)

Back 2

formerly Health Care Financing Administration (HICFA). Federal agency of Department of Health and Human Services. certifies nursing homes for Medicare and Medicaid reimbursement.

Hint 2

to receive payment, facilities are required to meet conditions of participation. the long-term care unit will have the conditions of participating in its policies.

Front 3

conflict resolution

Back 3

involves people selling their differences. resolution to conflict is an excessive problem solving

Hint 3

a method of resolving diffrences in a peaceful way

Front 4

continuum

Back 4

a line with extreme opposites at each end; a way to look at two extremes (from least complex to most complex)

Front 5

Howlett Hierarchy

Back 5

Hierarchy of work motivators. Adapted from Maslow's Hierarchy of needs.

Hint 5

strategies could be used to encourage meeting needs of nursing assistants at each level.

Front 6

irrational thinking

Back 6

self-talk is often irrational thinking: Judgments are subject and have no bearing facts. Leads to negative emotions and stress.

Front 7

leadership

Back 7

is the manner in which the leader gets along with coworkers and accomplishes the job.

Hint 7

with the goals of producing workplace changes to meet the goals of the employing agency.

Front 8

management

Back 8

is the organization of all care required of patients in a health care setting for a specific period.

Hint 8

-the focus of management is planning and directing to meet patients goals
-management is a formal role given to a person by the employer
-managers are appointed by their employers
-the tools needed for management could be written in a step-by-step manner and given to you to follow
-following the directions for using the management skills would possibly get the job done in an efficient manner

Front 9

mission statement

Back 9

defines the purpose and goals of the organization

Front 10

Nursing Home Reform Act

Back 10

is to ensure that residents of nursing homes receive quality care that will result in their achieving or maintaining their "highest practicable"(reasonable) physical, mental, and psychosocial well-being.

Hint 10

the act also established a Resident's Bill of Rights

Front 11

Omnibus Budget Reconciliation Act of 1987 (OBRA)

Back 11

major federal legislation that addresses the quality of life, health, and safety of residents

Front 12

patient outcomes

Back 12

are observable, measurable results of nursing activities. focus on whether patient has accomplished what was desired during treatment. does not focus on what the nurse did

Front 13

performance evaluation

Back 13

evaluation of clinical performance that involves input from the instructor and the student.

Front 14

Quality Improvement Organization (QIO)

Back 14

program consist of a national network of 53 QIOs that are under the direction of CMS

Hint 14

-improve quality of care for beneficiaries
-ensure that Medicare pays only for services that are reasonable and medically necessary and are provided in the most appropriate setting
-perfect beneficiaries be expeditiously addressing individual complaints, notices, and appeals, such as non coverage

Front 15

situational leadership

Back 15

involves varying your leadership style to meet the demands of the situation in the work environment

Hint 15

a popular system of leadership for the twenty-first century.
the nurse needs to pick a leadership style that fits the work agitation at hand

Front 16

stress management

Back 16

maintenance of stress at a moderate level. the reaction to both high and low levels of stress may be overwhelming

Hint 16

is the body's reaction to the minds analysis of a situation. it is not the situation, but your reaction to the situation, that creates stress

Front 17

team building

Back 17

working towards cohesion with staff so mission statement of facility can be carried out in the corse of patient care

Front 18

The Joint Commission

Back 18

Sets the standards of care for hospitals and long-term care agencies. Agencies receive accreditation if they elect to be reviewed and meet standards

Front 19

time management

Back 19

the effective use of time to meet goals

Front 20

accountability

Back 20

obligation to answer for personal actions

Front 21

assigning (assignment)

Back 21

allotting tasks that are in the job description of workers. Assigned tasks are the ones that workers are hired to paid to perform

Front 22

change-of-shift report

Back 22

report on patient condition at beginning and end of shift

Front 23

delegating (delegation)

Back 23

Generally, duties within the LVN job description that can be given to another worker to perform.

Front 24

duties

Back 24

the scope of practice. Refers to nurses responsibility to provide care in an acceptable way. Responsibilities directly related to nursing licensure and scope of practice. Usually not delegated to someone with less education and nursing skills

Front 25

goals

Back 25

realistic, measurable, time-limited statements of resolution of a problem or need.

Hint 25

goals are desired results in resident progress after nursing intervention

Front 26

Nurse Practice Act

Back 26

Governs the practice of nursing

Front 27

scope of practice

Back 27

what the nurse is able to do legally.

Front 28

tasks

Back 28

activities carried out by nursing assistants. basic skills the certified nursing assistants had learned to do, activities of daily living. Tasks can be assigned