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21 Cards in this Set
- Front
- Back
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What are the four characteristics of teams? |
Collective sense of identity Distinctive roles Structured modes of communication Norms |
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Linear perspective |
Forming storming Norming Performing |
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Linear Forming |
Familiarization, formation of interpersonal relationships, development of team structure |
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Linear Storming |
Rebellion, resistance to the leader and to control by the group, interpersonal conflict |
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Linear Norming |
Development of solidarity and cooperation; group conflicts resolved |
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Linear Performing |
Channeling of energies for team success |
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Pendicular model |
Orientation Differentiation and Conflict Resolution and cohesion Differentiation and Conflict Termination |
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Pendicular Orientation |
Cohesion instantly exsists in the form of excitement |
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Pendicular Differentiation and Conflict |
Team starts to divide into smaller subgroups "Social Cliques" fighting for a spot |
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Pendicular Resolution and Cohesion |
Cohesion increases as group members share common concerns and feelings in regards to facing a common threat The season is starting to begin |
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Pendicular Differentiation and conflict |
team unity is weakened as individuals are rewarded or punished |
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Pendicular Termination |
Relief, reflection of cohesion |
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Describe how group roles influence the development of effective teams? |
Behaviors required or expected of a person occupying a certain position Both role clarity and role acceptance are critical for team success. |
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The 7 C's |
Common goal, Commitment Complementary roles Clear communication Constructive conflict Cohesion Credible coaching |
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Effective team climate |
Social support (of each other) Proximity (to each other) Distinctiveness (from other groups) Fairness (of treatment) Similarity (to one another) |
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Explain what Solomon Asch’s (1956) classic experiment tells us about groupNorms. |
Even if people know the right answer, they will feel pressure to conform to the answer that the majority of the group picks. |
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List at least four types of social support needed to create an effective team Climate. |
Listening Emotional Task- challenge Reality- confirmation |
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What is the equation used by Steiner (1972) to predict group effectiveness(productivity)? |
Actual productivity= potential productivity- losses attributable to faulty group processes |
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What is the ‘Ringelmann effect’? |
The phenomenon by which individual performance decreases as the number of ppl in the group increases. |
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What are the conditions under which social loafing is increased? |
The individual’s output cannot be independently evaluated The task is perceived to be low on meaningfulness The individual’s personal involvement in the task is low A comparison against group standards is not possible The individuals contributing to the collective effort are strangers The individual’s teammates or coworkers are seen as high in ability The individual perceives that his contribution to the outcome is redundant The individual is competing against what she believes to be a weaker opponent |
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Social Loafing |
Individuals within group or team putting forth less than 100% effort due to motivation losses |
