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33 Cards in this Set
- Front
- Back
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What is teamwork at Jose Peppers?
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Help one another and everyone is responsible for every station and table.
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What is sense of urgency?
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Doing job quick without running
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Ten Point Table System
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Complete greet
First round Order Ring Two bite Refill Table maintenance Two Bite Bussing Close |
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Numbers for time Parameters
Greet at door Greet at table Chips 1st round Espinaca Nachos Appetizers Lunch Dinner Dessserts Bus |
Immediate
30 secs 1 min 2 min 2 min 6 min 4 min 6-8 min 8-10 min 4 min 30 sec |
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Who puts bev naps? What do they indicate?
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1st server at table. Greet has taken place
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What is consolidation, and how does it make the servers job easier?
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Organize time and actions to give server more time for other tasks
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How many ramekins for party of 1-2? 3-4? 5-6?
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1,2,3
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Do all guests receive water?
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Coffee, alcohol, or hot tea
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Where are green checks
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Expo window
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What is pivot point?
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Place where ticket begins and proceeds from left to right
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How should server handle separate checks
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Graciously
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What do you tell guests when putting food on table
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Plates are hot and announce items
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After delivery what should you ask
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Is there anything else I can get you
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What is two bite rule
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after 2 bites ask "How everything tastes"
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How do you handle a reheat
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Take food to expo and explain problem and green ticket the food then let manager deliver
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Who is responsible for pre bussing? What should be taken?
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Everyone, anything not in use.
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When do ou offer a refill? How do you do this?
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1/2 empty. Put a bev nap down.
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Do we charge for refils?
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No
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How do you show table is finished
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Bev nap at pivot point
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What is first priority after station closed?
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Guest
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Final things before checkout?
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Check if you can be of service newhere
Claim tips/clock out Have tickets ready Bring money tickets and time out chit to manager |
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How much change and pens
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50 dollars and 3
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What items are parts of uniform?
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Apron, guest checkbook, and two hot pads
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Can employees sit at the bar. Why?
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No people could think drinking on the job
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When can eat half price meals
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After morning shift and 30 mins before pm shift
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What stipulations for eating after night shift
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Orders made to go and full price and order turned in hour before leaving
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What are our well liquors
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Bourbon-Evan Williams
Scotch-Cluny Vodka, Gin-Barton Rum-Ron Rico Tequila-Cuervo Gold |
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House margarita ingredients
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Cuervo gold tequila, triple sec, margarita mix
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Whats difference between white, gold, and silver tequila
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The blending
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What comes with gritas
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Lime wedge and straw
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How many servings in a pitcher
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6
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What are abbvs.
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MARG on rox w/ salt
MARG N/S on rox no salt FZ MARG frozen salt FZ MARG N/S frozen marg no salt STRAW, PEACH, RASP frozen with sugar |
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What questions for gritas
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Rox or frozen
Slat or no Pitcher |
