Ite 221 Chapter 2

Back 1

front panel connector

Back 2

front panel header

Back 3

spacer

Back 4

standoff

Back 5

zif connector

Front 6

When taking a computer apart, it is important not to _______ the boards because...

Back 6

stack

could dislodge a chip

Front 7

It is important to remove loose _______ before working inside a computer case because....

Back 7

jewerly

Front 8

Which do you install first , the drives or the motherboard?

Front 9

The raised ______ holes or _____ between the motherboard and the case serve what purpose...

Back 9

screw holes

standoffs

Front 10

when installing ____ ______ wires to the motherboard ______ ______ header, how do you know which pins to use for each wire if the pins on the header are not labeled.

Back 10

front panel

Front 11

How many pins does a _____ _________ connector on a motherboard have

Back 11

auxiliary power

Front 12

Why are laptops more expensive than desktops?

Front 13

Why is the ____ _______ important when disassembling a laptop

Front 14

What are the 3 options when an internal laptop device fails

Front 15

after removing the ac adapter and all peripherals, what is the next thing to remove before servicing internal laptop components...

Front 16

When working inside a case, it is important to make notes and take ______ so you can ________ later

Back 16

photos

backtrack

Front 17

Remove loose _____ that could get caught on cables and components

Back 17

jewelrey

Front 18

Do not stack ______ on top of each other, could you accident ______ a ____ this way. Carefully place them on an _______ ____ or inside a _________ _______.

Back 18

boards

dislodge a chip

antistatic mat

antistatic bag

Front 19

When handling mother boards, do not _____ the _____. Hold expansion cards by the _____.

Back 19

touch the chips

edges

Front 20

Do no touch any _______ components on a card or the _____ _________ unless it is absolutely necessary

Back 20

soldered

edge connectors

Front 21

Finger prints on edge connectors can cause _____

Back 21

corrosion

Front 22

to protect a microchip, do not touch it with a ________ screwdriver

Back 22

magnetized

Front 23

Never touch the inside of a computer that is ___, the one except is to use a _____ to measure ______ _____.

Back 23

on

multimeter

voltage output

Front 24

remember to watch for -___ ______ that can cut you

Back 24

sharp edges

Front 25

Before getting to work always put on your _____ _____

Back 25

esd strap

Front 26

Before opening a computer it is important to ______ the data on a ______ drive or _______ ______ drive.

Back 26

backup

flash drive

external hadr drive

Front 27

Remember to remove discs from the _____ drive before opening

Back 27

optical

Front 28

Even after a computer is turned off there still may be ____ ______. Some motherboards have a small light to remind you. Always make sure to ______ the power chord and then hold down the _____ _____ again.

Back 28

residual power

unplug

power button

Front 29

screws that are removed must return to the _____ _____. THerefore it is very important to keep them ________ and carefully ______.

Back 29

same place

organized

labeled

Front 30

All cases open __________. Therefore consult the _______ if there is any difficulty

Back 30

differently

manual

Front 31

Most cases open on the ______ side as the motherboard. Therefore lay the case in such a way that the ports are ____.

Back 31

opposite

down

Front 32

When removed the screws that hold a case, be sure to only remove the needed screws because others may hold the _______ ______, ______ or ______ _______ in place.

Back 32

power supply

fans

other components

Front 33

After removing screws on a case, check for _______ that might also be holding the panel in place.

Back 33

clips

Front 34

some cases require removing the ______ _____ before the side panel can be removed

Back 34

front panel

Front 35

To ______ any _____ between you and the computer clip your esd strap to the side of the ____ ______

Back 35

dissipate any charge

computer case

Front 36

If you plan to remove components draw a _____ and take _______ to help you reassemble, noting where each _____ begins and ends, especially cables connecting to the lights, switchs and ports on the ______ of the case to the ________ _______ ______ ______.

Back 36

diagram

photos

begins

front

mother board front panel connectors

Front 37

To remove an expansion card, first remove any _____ or _____ connected to the card, next remove any ______ holding it in place. grasp the card with ____ ____ and lift _____ ____ .

Back 37

cables or wires

screws

both hands

straight up

Front 38

if an expansion card will not pull out, you can rock it very slightly ____ to ____ but never ____ to ____. it will ____ the slot open and ____ the connection

Back 38

end to end

side to side

spread

weaken

Front 39

note that PCIe x16 use a ____ to hold the card in the slot. To remove use _____ ________ to hold the _____ back and pull the card up and out

Back 39

latch

one finger

latch

Front 40

When deciding between removing the hard drives and the motherboard, remove the ______ first because it has more delicate and expensive components. Some cases however may require removing the _____ first.

Back 40

motherboard

drives

Front 41

To remove a motherboard first unplug the _____ ______ lines to the mother board, then unplug the _____ cables. Next the wires that connect to the front or top, or _____ ______ ________. Look for any other connections including the _____ and ____ ports on the front of the case.

Back 41

power supply

sata

front panel connectors

fan

usb ports

Front 42

When removed a motherboard, after everything is unplugged, remove the _____ that hold the motherboard in place

Back 42

screws

Front 43

A motherboard is installed so that the bottom does not touch the case because the _____ ______ or ____ would touch the case and it would cause a _______

Back 43

fine traces

lines

short

Front 44

To keep the motherboard from touching the _____ the screw holes are _________ or you will see ______, also called ______ which are round _______ or ____ pegs that separate the board from the case

Back 44

case,

elevated

spaces

standoffs

plastic or metal

Front 45

To remove a motherboard after it has been fully unplugged, pop off the ______ and remove the ______ (up to _____) that hold it in place, and then remove the board

Back 45

spacers

screws

9

Front 46

When replacing a different sized board from the original, use ______ _____ ____ to remove a ________ so you can move it to a new hole

Back 46

needle nose plyers

standoff(spacer)

Front 47

Never lift a motherboard by the ______ because it might create an ___ ____ which will cause the process to later overheat

Back 47

cooler

air gap

Front 48

In cases of large heavy _______, remove the ______ before you take out the motherboard as it may not be designed the handle the weight.

Back 48

coolers, cooler

Front 49

When removing a power supply, look for screws that attach the power supply to the _______ _____ and do NOT remove screws that hold the power supply _____ together.

Back 49

computer case

housing

Front 50

Sometimes after screws are removed a power supply will still not come free because it is attached on the bottom using _____ ______. Turn the case over to look for these, and determine which ______ you need to slide the power supply to free it

Back 50

recessed slots

direction

Front 51

Some drives have one or 2 screws on each _____ attaching the drive to the ____ _____. After removing, the drive slides to the ______ or ______ and out of the case

Back 51

side

drive bay

front or rear

Front 52

Sometimes when removing a drive, there is a _____ that you must lift up as you ___ the drive

Back 52

catch

slide

Front 53

Some drive bays have ______ mechanisms to hold the drive in its ____. First release the _____ and then pull the drive out of the bay.

Back 53

clipping

bay

clip

Front 54

Some drives have and exposed ____ _____ on the bottom. do not touch

Back 54

circuit board

Front 55

Some cases have a removeable _______ for small drives. First remove the ______ and then remove the ________. Remove the ____ or release any _____ to slide the bay out. Drives are usually installed with 1 or 2 _____ on each side

Back 55

bay

bay

drives

screws

clips

screws

Front 56

When reassembling assemble in this order

4 steps

Back 56

1. Power supply

2. drives

3. motherboard

4. cards

Front 57

in some systems it can be easier to reconnect _____ ______ and then _____ drives in the bay

Back 57

data cables

slide

Front 58

Be careful to align _____ with the front of the case before installing _____ or pushing in the ____.

Back 58

drives

screws

latches

Front 59

When installing a motherboard make sure the ports stick out of the _____ ______. There are between ____ and _____ screws to install. Use as many as their are on the motherboard

Back 59

io shield

6 and 9

Front 60

When plugging power into a motherboard begin with the _____ connector, followed by the 4 pin _______ chord.

Back 60

p1

auxilliary

Front 61

The board may have a__ or __ pin PCIe power connector. If the power supply does not have this connector, an adapter can convert ___ ______ connectors to a PCIe Connector

Back 61

6 or 8

two molex

Front 62

Motherboards that support multiple PCIe video cards may have ______ or ______ connectors for auxiliary power

Back 62

molex

sata

Front 63

To power the case fan, plug the power chord into the motherboard on pins labeled ____ _____

Back 63

fan header

Front 64

If a cpu and cooler are installed on the motherboard connect the power cables to the pins labeled ____ ____ ____

Back 64

CPU Fan Header

Front 65

Cases may have different manufacturer from the mother board and so the cables leading from the front may not have matches on the ____ _______ _______. Use a _______ from the manufacturer to determine they should should plug in

Back 65

front panel header

manual

Front 66

Positive wires are usually ________ ______ while negative are usually _______ or ________

Back 66

solid colors

white or striped

Front 67

If a front panel wire is connected to the wrong place on the front panel header, it will cause ___ ______. ______ and ____ headers will be labeled on the motherboard

Back 67

no harm

audio

usb

Front 68

When installing expansion cards. Push _____ ______ into the slot and secured with a ______

Back 68

straight down

screw

Front 69

before plugging in the keyboard or mouse, double check each ______ and verify each _____ ____ is correctly connected. also verify no _____ are obstructing ______. Use _____ _____ to move cables and wires out of the way

Back 69

connection

power cable

wires

fans

cable ties

Front 70

after closing the case plug in the case and power up. if it does not start it is most likely a _____ ______

Back 70

loose connection

Front 71

Laptop parts cost more because they are _____ and more ______

Back 71

smaller

durable

Front 72

desktop parts are made by a wide variety of ______ and fairly _________. laptop components are almost always sold by the laptop____

Back 72

manufacturers

interchangable

vendor

Front 73

One careful consideration before opening a laptop is the _______.

Back 73

warranty

Front 74

laptop replacement parts are usually ordered from the ______ ________ or an _____ _______

Back 74

laptop manufacturer

authorized vendor

Front 75

warrantys can be voided by ____ the case, removing _____ ____ installing ___ ____ parts or upgrading the ____

Back 75

opening

part labels

other vendor

OS

Front 76

If a laptop is under warranty, do not disassemble unless directed to by the ______ _______ _____ help desk personal

Back 76

authorized service center

Front 77

Before servicing a laptop, always ask...

Back 77

Is this laptop under warranty

Front 78

When contacting technical support for a laptop make sure to have the _______ and _______ number of the laptop, and also the _______. _____ and _____ of the owner. if possible get a _____ and a copy of the _______.

Back 78

model

serial number

name, phone number, address

receipt

warranty

Front 79

Based on the warranty a manufacturer may send an ______ ______ ______, ask you to ___ or _____ the laptop to a ___ __ ____ or help you solve the problem

Back 79

onsite service technician

ship or take

authorized service center

Front 80

services manuals are usually obtainable from the ____ ________. Many only release their service manuals to _____ _____ ________

Back 80

laptop manufacturer

authorized service center

Front 81

When working on a laptop use a ____ because trial and error can lead you to ______ the case

Back 81

manual

damage

Front 82

Most laptop manufacturers provide ____ _____ that can help you test components and determine if they need replacing. This should be the ______ step when working on a laptop

Back 82

diagnostic software

first

Front 83

When you purchase a replacement part, a manufacturer with often send _____ for replacing the part

Back 83

instructions

Front 84

Diagnostic software can be found _______ or stored on the _______ or ____ bundled with the system

Back 84

online

hard drive

cds

Front 85

___________ is diagnostic software use by several manufacturers, including ____ ______ and __.

Back 85

PC-Doctor

Lenovo, Fujitsu, hp

Front 86

some items in a laptop you may upgrade include .... 2 items

Back 86

memory

hard drive

Front 87

items in a laptop you may need to replace include - 12 items...

Back 87

1. lcd panel

2. video inverter

3. touch pad

4. processor

5. optical drive

6. dc jack

7. fan

8. motherboard

9. cmos battery

10. mini PCIe card

11. wire card

12. speaker

Front 88

When repairing a laptop, you will want to have an ______ strap, a small _____ screwdriver, a number ___ phillips head screwdriver and a ___ ______ for prying. also a ______ screwdriver set, particularly size ______, a ____ ____ for organizing screws, notepad or ____ or notes, flashlight and 3 prong ______ to pick up tiny ____

Back 88

esd

flathead

number 1

dental pick

torx t5

pill box

camera

extractor - screws

Front 89

On laptops hook your esd strap to any ____ _____ surface

Back 89

unpainted metallic

Front 90

inserting the wrong screw size when reassembling can cause ______ to a component

Back 90

damage

Front 91

in a laptop if you find yourself ______ a component, you will likely ______ it

Back 91

forcing

break

Front 92

some connectors are ______ connectors. to remove cables first ___ _____ on the connector and then remove the cable

Back 92

zif

pull up

Front 93

use a ____ _____ to remove a plastic cover hiding a _____

Back 93

dental pick

screw

Front 94

The ______ will tell you what order to remove the ____ _____ ______

Back 94

manual

field replaceable unit

Front 95

Before you install a _______ or ______ gently shake the laptop to detect if anything is ____

Back 95

battery

ac adapter

loose