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25 Cards in this Set
- Front
- Back
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Value Driver |
A core factor that underlies the anticipated performance gains from an IT investment |
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Second-Order Learning |
Fundamentally changes a current understanding by uprooting the basic assumptions and reasoning on which this understanding is based |
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Technology Renewal IT Value Pathway |
New IT resources are acquired and installed technical systems are reconfigured to leverage performance-price advances and/or to enhance the functional capabilities of an organization's technical systems |
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Revenue Model |
Describes where, when, and how revenue streams will materialize |
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Profit Model
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Defines how an organization will achieve profitability. Consists of: -COST MODEL(s) -REVENUE MODEL(s) |
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Product-Market |
The market for a specific set of products and services. Knowledge is needed about: -customers -customer's expectations regarding products -customer's expectations regarding business process outcomes -competitors products and business processes
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Performance-Price Ratio |
The functional capability of an IT resource relative to its cost |
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Options Generator IT Value Pathway |
New IT resources are acquired, installed technical systems and information systems are enhanced, and new technical systems and information systems are built to produce technical and/or business platforms whose immediate benefits might not cover the investments being made, but that generates options for providing future business capabilities for yet-to-be-encountered business opportunities. |
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Mandated IT Value Pathway |
New IT resources are acquired, installed, technical systems are reconfigured, and installed information systems are enhanced to meet new requirements imposed by external parties. |
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IT Value Pathway |
Reflects the reasoning that underuse an organizations' decision to invest in IT |
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IT Productivity Paradox |
An observation of economists in the late 1980s and early 1990s that IT-investing organizations did not seem to be reaping economic benefits from these investments. |
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IT Operations and Services |
Delivering the technical capabilities that are used in building and operating the information systems targeted at improving an organization's financial performance. |
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First-Order Learning |
Enhances the current understanding (e.g. of a business process), but does not substantially change the basic assumptions and reasoning on which this understanding is based. |
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Financial Risk |
The variance in the economic gain anticipated from an IT investment. |
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Financial Value |
The economic gain anticipated from an IT investment |
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Efficiency |
Performing a work activity the right way (e.g. improving business process cycle times, driving down operational cost structures, etc.) |
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Effectiveness |
Performing the right work activity (ex: improving the quality of business process outcomes as perceived by customers, clients, and business process owners) |
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Customer Value Proposition |
A core element of a business model that defines how an organization distinguishes itself to a target customer base in terms of the products and/or services offered to that customer base. |
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Competitive Necessity IT Value Pathway |
New IT resources are acquired, installed technical systems are reconfigured, and installed information systems are enhanced to improve an organization's existing business processes such that the organization is able to compete, minimally, on an equal footing with competitors. |
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Competitive Advantage IT Value Pathway |
New IT resources are acquired, installed technical systems are reconfigured, and new information systems are built to provide an organization with business capabilities that surpass those held by competitors. |
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Capability Map |
Depicts, within the context of an expressed business model, the business capabilities and business processes that must be put-in-place order to successfully execute the business model. |
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Business Process Improvement IT Value Pathway |
New IT resources are acquired, installed technical systems are reconfigured, and installed information systems are enhanced (most often incrementally) to significantly improve existing business processes. |
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Business Process |
A sequence of work tasks that converts inputs into outputs |
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Business Model |
Defines how value is to be created for customers and how a portion of the created value will be retained by the organization. |
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Business Capability |
Bringing together and applying a particular set of resources to achieve a desired business performance outcome |
