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25 Cards in this Set

  • Front
  • Back

Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)

Laptop CPUs use smaller cooling devices.


Laptop CPUs are designed to produce less heat.

Which laptop component makes use of throttling to reduce power consumption and heat?

CPU

Why are SODIMMs well suited for laptops?

They have a small form factor.

What is a characteristic of laptop motherboards?

Laptop motherboards are proprietary.

Which laptop component converts DC power to AC power?

inverter

Where is a Wi-Fi antenna commonly located on a laptop?

above the laptop screen

Which two methods can be used to configure laptop ACPI power options? (Choose two.)

BIOS settings


Windows Power Options utility

A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?

None. Bluetooth connections are wireless.

A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?

Control Panel > Networking and Sharing Center > Set up a new connection or network

Which technology provides laptops the ability to function on a cellular network?

mobile hotspot

A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?

Press outward on the clips that hold the sides of the SODIMM.

When replacing or adding memory to a laptop, where can a technician find the maximum amount of RAM each memory slot can support?

website of manufacturer

What should be done immediately after a CPU is latched in and screwed down to a laptop motherboard?

The locked down CPU should be protected with thermal paste.

Which technology allows a mobile device to establish wireless communication with another mobile device by touching them together?

NFC

Which technology will allow a mobile device to share an Internet connection with other devices via tethering?

Bluetooth

What are two differences between an e-reader and a tablet device? (Choose two.)

An e-reader commonly has longer battery life than a tablet device.


A tablet device is usually lighter in weight than an e-reader.


A tablet device screen may be harder to read in direct sunlight than an e-reader screen.

What type of device is commonly used to measure and collect daily activity data for achieving personal goals?

fitness monitor

A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)

exterior case


keyboard

To clean laptops, which two products are recommended? (Choose two.)

cotton swabs


mild cleaning solution

What two steps must be taken before performing a cleaning procedure on a laptop computer? (Choose two.)

Disconnect the laptop from the electrical outlet.


Remove all installed batteries.

What is the first step in the process of troubleshooting a laptop?

Identify the problem.

What is the next step in the troubleshooting process after a solution has been implemented on a laptop?

Verify the solution.

While troubleshooting a mobile device, a technician determines that the battery is not holding a charge. What is the next step in the troubleshooting process?

Determine the exact cause.

A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?

The display properties are incorrectly set.

A user with a company-issued smartphone notices that there is a gap at the end of the device. A technician examines the smartphone and discovers that the battery is swollen. What should the technician do next?

Replace the battery.