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24 Cards in this Set

  • Front
  • Back

What would be a reason for a computer user to use the Task Manager Performance tab?

to check the CPU usage of the PC

Which feature in Windows 7 and 8 allows a user to temporarily view the desktop that is behind open windows by moving the mouse over the right edge of the taskbar?

Peek

What is the minimum amount of RAM and hard drive space required to install 64-bit Windows 8 on a PC?

2 GB RAM and 20 GB hard disk space

After upgrading a computer to Windows 7, a user notices that the UAC (User Account Control) panel appears more frequently. How can the user reduce the frequency with which the UAC appears?

Lower the UAC setting in the Change User Account Control settings dialog box of the User Accounts control panel.

Which Windows utility allows Windows 7 and 8 users to quickly and easily share files and folders?

HomeGroup

Which Windows administrative tool displays the usage of a number of computer resources simultaneously and can help a technician decide if an upgrade is needed?

Performance Monitor

Which type of startup must be selected for a service that should run each time the computer is booted?

automatic

Which Windows tool allows an administrator to organize computer management tools in one location for convenient use?

Microsoft Management console

To which category of hypervisor does the Microsoft Virtual PC belong?

Type 2

What are two advantages of using PC virtualization? (Choose two.)

It allows multiple operating systems to run on a single PC simultaneously.




It can provide cost savings.

A college uses virtualization technology to deploy information security courses. Some of the lab exercises involve studying the characteristics of computer viruses and worms. What is an advantage of conducting the lab exercises inside the virtualized environment as opposed to using actual PCs?

Virus and worm attacks are more easily controlled in a virtualized environment, thus helping to protect the college network and its devices from attack.

A software engineer is involved in the development of an application. For usability tests, the engineer needs to make sure that the application will work in both Windows 7 and Windows 8 environments. The features and functions must be verified in the actual OS environment. The engineer is using a Windows 7 workstation. What two technologies can help the engineer achieve the usability tests? (Choose two.)

dual boot


client-side virtualization

A technician needs to use an application that is not supported by Windows operating systems on the PC. How can the technician make this application run on the PC?

Create a virtual machine with an operating system that supports the application.

What preventive maintenance action should be taken to help improve system security?

Automate any antivirus scanners.

Which Windows 7 feature would an administrator use to configure a computer to delete temporary files from the hard drive at 3:00 AM each day?

Task Scheduler

Which command is used from the Windows command prompt to schedule a program to run at a specific time?

AT

When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?

Roll back the driver.

Which two Windows utilities can be used to help maintain hard disks on computers that have had long periods of normal use? (Choose two.)

Disk Defragmenter


Disk Cleanup

What is a common step that a technician can take to determine the cause of an operating system problem?

Boot into Safe Mode to determine if the problem is driver related.

Which question is an open ended question that could be used when helping a customer troubleshoot a Windows problem?

What programs have you installed recently?

A user reports that logging into the workstation fails after a display driver has been updated. The user insists that the password is typed in correctly. What is the most likely cause of the problem?

The Caps Lock key is set to on.

A user reports that a video editing program does not work properly after a sound mixing program is installed. The technician suspects that a compatibility issue might be the cause of the problem. What should the technician do to verify this theory?”

Uninstall the sound mixing software.

A user reports to a technician that his computer freezes without any error messages. What are two probable causes? (Choose two.)

An update has corrupted the operating system.


The power supply is failing.

A technician is trying to fix a Windows 7 computer that displays an “Invalid Boot Disk” error after POST. What is a possible cause of the error?

The boot order is not set correctly in the BIOS.