It 205 Final Exam

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This pack of IT 205 Final Exam includes answers to the next questions: 1. The fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of a company

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General Questions - General Academic Questions IT 205 V.9 Final Exam 1. The fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of a company’s members is called its: o Culture o Values o Environment o Atmosphere 2. The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called: o Management information systems o Information systems architecture o Information systems literacy o Information technology infrastructure 3. The term “management information systems” designates a specific category of information systems serving: o Transaction process reporting o Employees with online access to historical records o Integrated data processing throughout the firm o middle management functions 4. A computerized system that performs and records the daily dealings necessary to conduct business is classified as a(n): o Transaction-processing system o Management-level system o Decision support system o Executive support system 5. Policies that determine which information technology will be used, when, and how are provided by: o IT management services o Application software services o IT standards services o IT educational services 6. The use of digital technology and the Internet to execute the major business processes in the enterprise is called: o MIS o E-business o Enterprise applications o E-commerce 7. When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits it is often referred to as creating: o Value webs o Synergies o Core competencies o Value chains 8. Software that manages the resources of the computer is called: o Application software o Network software o Data management software o System software 9. What would be a reason for using a workstation rather than a personal computer? o When you need to share resources o When you need to access a network o When you need to serve applications and data to client computers o When you need more powerful computational abilities 10. A high-speed network dedicated to storage that connects different kinds of storage devices, such as tape libraries and disk arrays so they can be shared by multiple servers best describes: o LAN o ASP o SAN o SSN 11. Which of the following is not a type of output device? o Keyboard o Speakers o Cathode ray tube o Ink jet printer 12. A report generator is a type of: o Graphics language ü Fourth-generation language o Procedural language o Second-generation language 13. Two categories of fourth-generation languages are: o Utility software and computer language translation software o Graphics language and application software package o Java and C++ o SOAP and WSDL 14. ??? – lost the question, but answer is good o A o B o C o D 15. ???- lost the question, but answer is good o A o B o C o D 16. ???- lost the question, but answer is good o A o Data optimization o Defragmentation o Data auditing 17. A DSS database is a collection of: o Current or historical data from several applications or groups o Historical data extracted from transaction-processing systems o External data typically mined from the Internet and other third-party sources o The corporations current transaction data 18. Why does improving a small, routine decision have business value for a company? o A small decision may have a great economic impact on the company o Small, routine decisions typically do not have any business value for a company o A single decision has business value when added with all the other decisions made in the company o Even a routine decision may have “ripple” effect through a corporation 19. CAD workstations: o Are high-end PCs used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management o Allow groups to work together on documents o Provide an important source of expertise for organizations o Provide engineers, designers, and factory managers with precise control over industrial design and manufacturing 20. Expertise and experience of organizational members that has not been formally documented best describes: o Wisdom o Information o Tacit knowledge o Data 21. Which type of network treats all processors equally, and allows peripheral devices to be shared without going to a separate server? o LAN o Peer-to-peer o Wireless o Ring 22. A device that acts as a connection point between computers and can filter and forward data to a specified destination is called a: o Switch o NIC o Hub o Router 23. A VPN: o Is an Internet-based service for delivering voice communications o Is more expensive than a dedicated network o Is an encrypted private network configured within a public network o Provides secure, encrypted communications using Telnet 24. ___________ work by using radio waves to communicate with radio antennas placed within adjacent geographic areas. o Microwave o Cell phones o WANs o Satellites 25. One or more access points positioned on a ceiling, wall, or other strategic spot in a public place to provide maximum wireless coverage for a specific area are referred to as: o Wireless hubs o Hot points o Wireless spots o Hotspots 26. Bluetooth can be used to link up to ________ devices within a 10-meter area using low-power, radio-based communication. o Four o Eight o Ten o Six 27. Statements ranking information risks and identifying security goals are included in a(n): o AUP o Security policy o Business impact analysis o Risk assessment 28. Analysis of an information system that rates the likelihood of a security incident occurring and its cost is included in a(n): o AUP o Risk assessment o Security policy o Business impact analysis 29. Online transaction processing requires: o A large server network o Fault-tolerant computer systems o A dedicated phone line o More processing time 30. _______use scanning software to look for known problems such as bad passwords, the removal of important files, security attacks in progress, and system administration errors. o Stateful inspections o Intrusion detection systems o Application proxy filtering technologies o Packet filtering technologies 31. Information systems: o Pose traditional ethical situations in new manners o Raise ethical questions primarily related to information rights and obligations o Raise new ethical questions o Raise the same ethical questions created by the industrial revolution 32. The moral dimensions of the information society: o Are predominantly quality-of-life issues o Are geographically and politically biased o Are primarily addressed by existing intellectual property rights laws o Cut across individual, social, and political levels of actions 33. When a cookie is created during a Web site visit, it is stored: o On the visitor’s computer o On the Web site computer o On the ISP’s computer o In a Web directory 34. You have been asked to implement enterprise software for a manufacturer of kitchen appliances. What is the first step you should take? o Map the company’s business processes to the software’s business processes o Map the software’s business processes to the company’s business processes o Select the business processes you wish to automate o Select the functions of the system you wish to use 35. In order to achieve maximum benefit from an enterprise software package, a business: o Uses only the processes in the software that match its own processes o Changes the way it works to match the software’s business processes o Selects only the software that best matches its existing business processes o Customizes the software to match all of its business processes 36. Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance best describes: o Generic customer relationship management applications o Supply chain management applications o Operational customer relationship management applications o Analytical customer relationship management applications 37. Which of the following deals with employee issues that are closely related to CRM, such as setting objectives, employee performance management, performance-based compensation, and employee training? o Enterprise systems software ü Employee relationship management software o Customer relationship management software o Supply chain management software 38. _______use many of the same data, tools, and systems as CRM to enhance collaboration between a company and its selling partners. o SCM modules o PRM modules o SFA modules o ERM modules 39. The integration of video, audio, and text marketing messages into a single marketing message and consumer experience describes which dimension of e-commerce technology? o Ubiquity o Richness o Interactivity o Personalization/Customization 40. Through what channel did e-commerce first evolve? o Online book sales o Online advertising sales o Internet service providers 01. Internet portals 41. Businesses retailing products and services directly via the Internet to individual consumers best describes: o Consumer-to-consumer electronic commerce o Business-to-consumer electronic commerce o Business-to-business electronic commerce o Mobile commerce 42. Which of the following is an ad that opens automatically and does not disappear until the user clicks on it? o Portal ad ü Pop-up ad o Banner ad o Controlled ad 43. The electronic payment system in which users make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bill is called a(n)________ payment system: o Smart card o Digital wallet o Accumulated balance digital o Stored value 44. The entire system-building effort is driven by: o Feasibility studies o Data o User information requirements o Organizational change 45. Which process develops a detailed description of the functions that a new information system must perform? o Feasibility study o Test plan development o Requirements analysis o Systems design 46. As a technical project manager you have decided to propose implementing a prototyping methodology for a small Web-based design project. What is the order of steps you will follow in this project? o Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype o Define the requirements, develop the prototype, revise and enhance the prototype o Develop the prototype, use the prototype, revise and enhance the prototype o Define the requirements, develop solutions, select the best prototype, and implement the prototype 47. The term structured, when discussing structured methodologies, refers to the fact that: o The development process is highly documented o A defined hierarchy of objects and classes are used to structure the programming o The techniques are step by step, with each step building on the previous one o The finished software is highly documented 48. The primary tool for representing a system’s component processes and the flow of data between them is the: o Process specifications diagram o Data dictionary o Data flow diagram o User documentation 49. Object-oriented modeling is based on the concepts of: 01. Class and inheritance o Classes and objects o Objects and inheritance o Objects and relationships 50. A __________shows each task as a horizontal bar whose length is proportional to the time required to complete it. o DFD o PERT chart o Feasibility study o Gantt chart

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Create relationships that are positive with your professors. Your professors can be a valuable professional asset. Seek them out whenever you have a question or feel you can be of help in class. When your professors work with you, you'll end up with great grades.