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83 Cards in this Set

  • Front
  • Back
Identify: Social interaction
- The process by which people act and react in relation to others
- Through SI,we construct the reality we experience
Identify: Status
A social position that a person holds
Identify: Status set
all the statuses a person holds at a given time
Identify: Ascribed status
- A social position a person receives at birth or takes on involuntarily later in life
-Are involuntary
Identify: Master status
A status that has special importance for social identity, often shaping a person's entire life.
Identify: Role
Behavior expected of someone who holds a particular stats
Identify: Role Set
a number of roles attached to a single status
Identify: Role conflict
Conflict among the roles connected to two or more statuses
Identify: Role strain
Tension among the roles connected to a single status
Identify: Social construction of reality
The process by which people creatively shape reality through social interaction
Identify: Thomas theorem
- Thomas's statement that situations defined as real are real in their consequences.
-"the reality people construct in their interaction has real consequences for the future"
Identify:Ethnomethodology
- Harold Garfunkel's term for the study of the way people make sense of their everyday surroundings.
- A strategy to reveal the assumptions people have about their social world
Identify: Dramaturgical Analysis
- Erving Goffman's term for the study of social interaction in terms of theatrical performance.
- "A status operates as a part in a play and a role is a script"
- Performances: the way we present ourselves to others. Are both conscious (intentional action) and unconscious (nonverbal communication). Include costume (the way we dress), props (objects we carry), and demeanor (tone of voice and the way we carry ourselves)
Identify: Nonverbal communication
Communication using body movements, gestures and facial expressions rather than speech
Identify: Personal space
The surrounding aea over which a person makes some claim to privacy.
Identify: Social Structure
-Refers to social patterns that guide our behavior in everyday life.
- The building blocks are:
- Status (a social position that is part of our social identity and that defines or relationships to others)
- Role (the action expected of a person who holds a particular status)
Identify: Achieved statuses
- A social position a person take s on voluntarily that reflects personal ability and effort
- Are earned
Explain how gender affects performances.
Because men typically have greater social power than women. Involve:
- Demeanor: with greater social power, men have more freedom in how they act.
- Use of Space: Men typically command more space than women
- Staring and Touching are generally done by men to women
- Smiling, as a way to please another, is more commonly done by women.
Identify Idealization of performances.
Means we try to convince others that our actions reflect ideal culture rather than selfish motives.
Identify Embarrassment and Tact.
E: is the "loss of face", People use T to help others "save face"
Identify EMOTIONS: the social construction of FEELING
The same basic emotions are biologically programed into all human beings, but culture guides what triggers emotions, how people display emotions, and how people value emotions. In everyday life, the presentation of self involves managing emotions as well as behavior
Identify LANGUAGE: the social construction of GENDER
Gender is an important element of everyday interaction. Language defines women and men as different types of people, reflecting the fact that society attaches greater power and value to what is viewed as masculine
Identify: REALITY PLAY: the social construction of HUMOR
Humor resluts from the difference between conventional and unconventional definitions of a situation. Because humor is a part of culture, people around the world find different situation funny.
What term defines who and what are in relation to others?
Status
In US society, give an example of a master status.
- Occupation
- Physical or mental disability
- Race or Color
Frank excels at football at his college, but he doesn't have enough time to study as much as he wants to. This is a problem of what?
Role conflict
The Thomas theorem states what?
Situations defined as real are real in their consequences
Which of the following is the correct meaning of "presentation of self"?
Efforts to create impressions in the minds of others
Paul Ekman points to what as an important clue to deception by another person?
Inconsistencies in a presentation
In her study of human emotion, Arlie Hochschild explains that companies typically
Try to regulate the emotions of workers
People are likely to "get" a joke when they
Understand the two different realities being presented.
Identify: Social Group
Two or more people who identify and interact with one another
Identify: Primary Group
- A small social group whose members share personal and lasting relationships
- Examples include family and close friends
Identify: Secondary Group
- A large and impersonal social group whose members pursue a specific goal or activity
- Examples include a college class or a corporation
Identify: Instrumental leadership
Group Leadership that focuses on the completion of tasks
Identify: Expressive leadership
Group leadership that focuses on the group's well-being
Identify: Groupthink
The tendency of a group members to confor, resulting in a narrow view of some issue
Identify: Reference Group
A social group that serves as a point of reference in making evaluations and decisions
Identify: In-group
A social group toward which a member feels respect and loyalty
Identify: Out-group
A social group toward which a person feels a sense of competition or opposition
Identify: dyad
a social group with two members
Identify: triad
A socail group with three members
Identify: network
a web of weak social ties
Identify: formal organization
A large secondary group organized to achieve its goals efficiently
Identify: Tradition
Values and beliefs passed from generation to generation
Identify: rationality
A way of thinking that emphasizes deliberate, matter-of-fact calculation of the most efficient way to accomplish a particular task
Identify: rationalization of society
Weber's term for the historical change from tradition to rationality as the main mode of human thought.
Identify: bureaucracy
- An organizational model rationally designed to perform tasks efficiently
- what Max Weber saw as the dominant type of organization in modern societies.
- Is based on: Specialization, hierarchy of offices, rules and regulations, technical competence, impersonality, formal, written communication
Identify: Organizational environment
- Factors outside an organization that affect its operation
- Is influenced by: technology, political and economic trends, current events, population patterns, other organizations
Identify: Bureaucratic ritualism
A focus on rules and regulations to the point of interfering with an organization's goals.
Identify: Bureaucratic inertia
The tendency of bureaucratic organizations to perpetuate themselves
Identify: Oligarchy
The rule of many by the few
Identify: Scientific management
Frederick Taylor's term for the application of scientific principles to the operation of a business or other large organization.
What are 3 (4) different elements Group dynamics?
Group Leadership
Group Conformity
Group Size and Diversity
Explain the "group Leadership" element of Group Dynamics.
- Instrumental leadership focuses on completing tasks
- Expressive leadership focuses on a group's well-being
- Authoritarian leadership is a "take charge" style that demands obedience; democratic leadership includes everyone in decision making; laissez-faire leadership lets the group function mostly on its own.
Explain the "Group Conformity" element of Group Dynamics.
- The Asch, Milgram, and Janis research shows that group members often seek agreement and may pressure one another toward conformity.
- Individuals use reference groups- including both in-groups and out-groups- to form attitudes and make evaluations
Explain the "Group Size and Diversity" element of Group Dynamics.
- Georg Simmel described the dyad as intense but unstable; the triad, he said is more stable but can dissolve into a dyad by excluding one member
- Peter Blau claimed larger groups turn inwards, socially divers groups turn out-wards, and physically segregated groups turn inward.
Identify: Social Networks
are relational webs that link people with little common identify and limited interaction. Being "well connected" in networks is a valuable type of social capital.
What are the quality of relationships for the Primary Group?
Personal Orientation
What are the quality of relationships for the Secondary Group.
Goal Orientation.
What are the duration of relationships for the Primary Group?
Usually Long-term
What are the duration of relationships for the Secondary Group?
Variable; often short-term
What are the breadth of relationships for the Primary Group?
Broad; usually involving many activities.
What are the breadth of relationships for the Secondary Group?
Narrow; usually involving few activities.
What are the perception of relationships for the Primary Group?
As ends in themselves.
What are the perception of relationships for the Secondary Group?
As means to an end.
Define three different types of formal organizations and explain each.
1. Utilitarian: Pay people for their efforts (examples include a business or government agency)
2. Normative: have goals people consider worthwhile (examples include voluntary associations such as the PTA)
3. Coercive: are organizations people are forced to join (examples include prisons and mental hospitals)
In small groups, activities are
much the same for all members
In small groups, hierarchy is
often informal or nonexistent
In small groups, norms are
General norms, informally applied
In small groups, Membership criteria is
Variable; often based on personal affection or kinship
In small grops, relationships are
Variable and typically primary
In small groups, communication is
Casual and face to face
In small groups, focus is
person-oriented
In formal organizations, activities are
Distinct and highly specialized
In formal organizations, hierarchy is
clearly defined, corresponding to offices
In formal organizations, Norms are
Clearly defined rules and regulations
In formal organizations, membership criteria is
technical competence to carry out assigned tasks
In formal organizations, relationships are
typically secondary, with selective primary ties
In formal organizations, communication is
Mostly formal and in writing
In formal organizations, focus is
Task-oriented
Problems of bureaucracy include what?
- bureaucratic alienation
- bureaucratic inefficiency and ritualism
- bureaucratic inertia
- oligarchy
Briefly follow the evolution of formal organizations
- 1900s Frederick Taylor's "Scientific Management"
- 1960s, rosabeth Moss Kanter proposed that opening up organizations for all employees, especially women and other minorities, increased organizational efficiency.
- 1980s, global competition drew attention to the Japanese work organization's collective orientation