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23 Cards in this Set

  • Front
  • Back
Chapter 1
Relationship Messages
What the message ACTUALLY communicates/the behavior a message communicates.
EX: I say, "I will be per to your house in 5 minutes." The content indicates that i am physically on my way over to your house.
Content Level
Relationship messages
Tells us how to interpret the content; may contain important relationship information. EX: I say, "I will be over to your house in 5 minutes," but in a sarcastic tone of voice. The relationship-level may indicate that theres no way I'm coming over soon.
Relationship Level
A stern look, warm handshake, short voice, standing close to someone while talking.. this is all an example of..
Nonverbal
When talking to a professor vs a friend, you would probably communicate the same message in different ways. This is an example of what?
Verbal
Most of communications is processed with little conscious thought... there are 3 occasions when we tune in highly to relationship messages... name the three
1.Message drastically violates our expectations
2. Relationship characterized by high levels of intensity
3. Disagreements and conflicts arise.
3 occasions..
pick one
EX: A friend ignores you; a stranger greets you with a kiss.
Message drastically violates our expectations
3 Occasions
pick one
EX: engaged couple; couple that is breaking up.
Relationshop characterized by high levels of intensity.
Misconceptions about communication in Relationships:
Name all 5... Go
1. Assumption of consistency
2. Assumption of Simple Meaning
3. Assumption of Communicator Independence
4. Assumption of Obvious Causation
5. Assumption of Finality
Name this misconception....
"but thats not what you said yesterday"
and name two facts about this misconception
Assumption of Consistency

1. Having others be consistent is valued in our society ( Helps us make useful predictions about others so we know hot to behave.
2. We do not like when people point inconsistencies in our behavior (we may not perceive it to be inconsistent)
Name this misconception...
"it wasn't my fault"
Name two facts about this misconception...
Assumption of Communicator Independence
1. Many times we talk about our relationships with people as if our behavior had nothing to do with that the other.
2. There is actually communicator interdependence; communication problems are the result of mutual contributions.
Name this misperception...
"Well you said it, so you must have meant"
Name two facts about this one...
Assumption of Simple Meaning

1. We can rely soley on what the words say alone and we often mean several things at once.
2. EX: "Saying your Crazy" the meaning depends not he context and the relationship.
Name this misperception...
"That settles it"
name two facts about this misconception...
Assumption of Finality
1. People can reach a compromise when they disagree, but the issue in some form, may arise minutes, months or years later.
2. Sometimes we act like something is finished because we don't want to deal with it anymore. But sometimes it really isn't finished.
Name this misperception...
"you can't fool me. I know why you did what you did"
name two facts about this misconception...
Assumption of Obvious causation
Eight Dimensions of Interpersonal Communication

How many topics
EX: (Find one in book for test)
Narrow-Broad
Eight Dimensions of Interpersonal Communication
How much or how deep the information is. HOW DEEP should be emphasized. Its different than Narrow- Broad.
Ex: (find one in book for test and explicitly write how it is different than Narrow-Broad.
Public- Perosnal
Eight Dimensions of Interpersonal Communication

- Handshake, hows your day, saying their name

- Nick name. Inside Jokes. Secret handshakes
Stylized- Unique
Eight Dimensions of Interpersonal Communication

-Difficult- more words

-Efficient less words

Example: girl gets invited to her 1. best friends house. 2. a guy she just met in class for the first time ever.

This one deals with what?
Difficult-Efficient

1. "cya tomorrow at my house"
2. "hey whats your address, i don't know how to get to your place."

WORDS
Eight Dimensions of Interpersonal Communication
-Less ways

-More ways

Example: dealing with communication can be handled in two ways during this stage...

This one deals with what?
Rigid-Flexible

Rigid- Texting

Flexible- Face to face, Phone call

NOT words
Eight Dimensions of Interpersonal Communication

-Dont know what you can and can't talk about

-Can say whatever. FREELY.

(find two examples in book before test)
Hesitant- Spontaneous
Eight Dimensions of Interpersonal Communication

-We don't criticize in beginning

- Freely say.

Give example about your 1. best friend coming back home with a new haircut and then same example with a 2. Friend you just met
Overt Judgment Suspended-
Overt Judgement Given

1- Your hair looks terrible you should def do it again.
2. Looks great!
Perceptions of Communication Behavior
Telling things we don't tell most people (feelings secrets, etc) relying on greater variety of channels for sending and receiving messages, cultivating and using messages more personal to the interacting pair only.
Personalized Communication
Perceptions of Communication Behavior

Smooth flowing, effortless, spontaneous, relaxed, informal, and well coordinated
Synchronized Communication
Perceptions of Communication Behavior
A general strain, difficulty, and awkwardness of interaction.
Difficult Communication