Interpersonal Communication, - Kory Floyd

Front 1

Self-concept

Back 1

The set of perceptions a peson has about who he or she is also known as "Identify".

Hint 1

Perceptions

Front 2

Johari Window

Back 2

A visual representation of components of the self that are known or unknown to the self and to others.

Front 3

Identity

Back 3

Your understanding of who you are

Front 4

Self Concept Fundamental Characteristics

Back 4

1. Multifaceted
2. Partly subjective
3. Enduring but changeable

Front 5

Personality

Back 5

The pattern of behaviors and way of thinking that chracterize a person.

Front 6

Reflected Appraisal

Back 6

the process whereby people's self-concept is influenced by their beliefs concerning what other people think of them.

Front 7

Image Mgmt

Back 7

The process of projecting one's desired public image.

Front 8

Face Needs

Back 8

Components of one's desired pubic image

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Fellowship Face

Back 9

The needs to hav eother like and accept you.

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Competence Face

Back 10

The need to be respected and viewed as competent and intelligent.

Front 11

Face Threatening Act

Back 11

Any behavior that threatens one or more face needs

Front 12

The three type of faces

Back 12

Fellowship, Autonomy, and competence

Front 13

Self-disclosure

Back 13

The act of giving others information about one self that one believes they do not already have.

Front 14

Principles of self-disclosure

Back 14

- Intentional and thruthful
- Varies in breadth and depth
- Varies among relationships
- Follows a process
- Usually reciprocal
- Serves many purposes
- Influenced by cultural and gender roles

Front 15

Social penetration

Back 15

a theory, develop by Irwin Altman and Dalmas Taylor, that predicts that as relationships develop communication increases in breadth and depth

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Depth

Back 16

the intimancy of the topics about which one person self-discloses to another.

Front 17

Breadth

Back 17

The range of topics about whic one person self-discloses to another.

Front 18

Norm of reciprocity

Back 18

a social expectation articulated by Alvin Gouldner, that reources and favors provided to one person in a relationship should be reciprocated by that person.

Front 19

Benefits of Self-disclosure

Back 19

- Enhancement of relationshps and trust.
- Reciprocity
- Emotional release
- Assistance to others

Front 20

Risks of self-disclosure

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- Rejection
- Chance of obligatin others
- Hurt to others
- Violation of other people's privacy.
- Risks of disclosing online

Front 21

Social Comparison

Back 21

the process of comparing onself with others

Front 22

Reference groups

Back 22

People we use to evaluate our characteristicsh

Front 23

Self-fufilling prohecy

Back 23

an expectation that gives rise to behaviors that cause the expectation to come true

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Need for control

Back 24

One's need to maintain a degree of influence in one's relationships

Front 25

Need for inclusion

Back 25

One's need to belong to a social group and be included in the activites of others.

Front 26

Need for affection

Back 26

One's need to give and recive expressions of love and appreciation.

Front 27

Schutz's Interpersonal Needs

Back 27

Need for control, inclusion, and affection.

Front 28

In-groups

Back 28

Groups of people with whom one identifies

Front 29

Components of Culture

Back 29

Symbols, language, values, and norms.

Front 30

co-culture

Back 30

groups of people who share values, customs, and norms related to a mutual interest or characteristics.

Front 31

Norms

Back 31

Rules or expectations that guide people's behavior in a culture.

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Individualistic culture

Back 32

a culture that emphasizes individiality and responsibility to oneself.

Front 33

Low-context culture

Back 33

a culture in which verbal communication is expected to be explicit and is often interpreted literally. (US, Canada, Israel, and most northern European contries)

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High-contex culture

Back 34

a culture in which verbal communication is often ambiguous and meaning is drawn from contextual cues, such as facial expressions and tone of voice. (Korea, the maori of new zealand, natives indians)

Front 35

Low-power-distance culture

Back 35

a culture in which power is not highly concentrated in specific groups of people.

Front 36

High-power-distance culture

Back 36

a culture in which much or most of the power is concentrated in a few people, such as royalty or a ruling political party.

Front 37

Monochronic

Back 37

a concept that treats time as a fine commodity that can be earned, saved, spent, and wasted.

Front 38

Communication codes

Back 38

verbal and non-verbal behaviors, such as idioms and gestures, that characterize a culture and distinguish it from other cultures.

Front 39

Polychonic

Back 39

a concept that treats time as an infinite resource rather than a fine commodity.

Front 40

Uncertainty avoidance

Back 40

the degree to which people find novel, unfamiliar situations problematic.

Front 41

Expresive talk

Back 41

verbal communication wose purpose is to express emotionsand build realtionships.

Front 42

Instrumental talk

Back 42

verbal communication whose purpose is to convey information

Front 43

Communicating with cultural awareness

Back 43

paying attention to your cultural values and viases and remembering that others don't always share them.

Front 44

cultural comm codes

Back 44

Idioms, Jargon, and gestures

Front 45

Instrumental Needs

Back 45

Practical, everyday needs

Front 46

Five needs served by comm

Back 46

Physical, relational, indentity, spiritual, and instrumental.

Front 47

The three models of communication

Back 47

Comm as action, interaction, and transaction

Front 48

Context

Back 48

the physical or ssychological environment in which comm occurs.

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Channel-rich context

Back 49

a comm context involving many channels at once.

Front 50

Channel-lean context

Back 50

a comm context involving few channels at once.

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Symbol

Back 51

a reprensentation of an idea

Front 52

Content dimension

Back 52

literal information that is communicated by a message

Front 53

Relational dimension

Back 53

signals about the relationship in which a message is being communicated

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Explicit rule

Back 54

A rule about a behavior that has been clearly articulated.

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Implicit rule

Back 55

a rule about behaviro that has not been clearly articulated but is nontheless understood.

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Dyad

Back 56

a pair of people

Front 57

communication competence

Back 57

communicating in ways that are effective and appropriate for a given situation

Front 58

Self-monotoring

Back 58

awareness of one's hehavior and how it affects others.

Front 59

Characteristics of competent communicators

Back 59

Self-wareness
Adaptability
Empathy
Cognitive Complexity
Ethics

Front 60

Cognitive Complexity

Back 60

It is the number of ways in which one interprets any given situation

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The three components of cognitive complexity

Back 61

differentiation, abstraction, and integration

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Differentiation

Back 62

The specific interpretations one has about any given situation

Front 63

Abstraction

Back 63

The categories that one uses to organize the specific interpretation one has about any given situation

Front 64

Integration

Back 64

The ways in which one synthesizes (combines) specific interpretations to create new interpretations.