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20 Cards in this Set
- Front
- Back
Other-oriented |
To be aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture and goals of your communication partners while still maintaining your own integrity |
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Communication |
Process of acting on information |
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Human communication |
Is the process of making sense with others by creating meaning through the use of verbal and nonverbal messages |
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Interpersonal communication |
Is a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships |
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Impersonal communication |
Occurs when you treat others as objects or respond to their roles rather than to who they are as unique persons |
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Mass communication |
Occurs when one person communicates the same message to many people at once. |
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Public communication |
Occurs when a speaker addresses an audience in person |
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Small group communication |
Occurs when a group of from 3 to 15 people meet to interact with a common purpose and mutually influence one another |
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Source |
Originator of a thought or emotion, who puts it into a code that can be understood by the receiver |
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Encode |
To translate ideas, feelings, and thoughts into code |
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Decode |
To interpret ideas, feelings, and thoughts that have been translated into a code |
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Message |
Written, spoken, and unspoken elements of communication to which people assign meaning |
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Channel |
Pathway through which messages are sent |
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Receiver |
Person who decides a message and attempts to make sense of what the source has encoded |
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Noise |
Anything literal or psychological that interferes with accurate reception of a message |
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Feedback |
Response to a message |
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Context |
Physical and psychological environment for communication |
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Systems theory |
Theory that describes the interconnected elements of a system in which a change in one element affects all the other elements |
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Episode |
Sequence of interactions between individuals, during which the message of one person influences the message of another |
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Symbol |
Is a word, sound or visual image that represents something else |