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20 Cards in this Set

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  • Back

Other-oriented

To be aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture and goals of your communication partners while still maintaining your own integrity

Communication

Process of acting on information

Human communication

Is the process of making sense with others by creating meaning through the use of verbal and nonverbal messages

Interpersonal communication

Is a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships

Impersonal communication

Occurs when you treat others as objects or respond to their roles rather than to who they are as unique persons

Mass communication

Occurs when one person communicates the same message to many people at once.

Public communication

Occurs when a speaker addresses an audience in person

Small group communication

Occurs when a group of from 3 to 15 people meet to interact with a common purpose and mutually influence one another

Source

Originator of a thought or emotion, who puts it into a code that can be understood by the receiver

Encode

To translate ideas, feelings, and thoughts into code

Decode

To interpret ideas, feelings, and thoughts that have been translated into a code

Message

Written, spoken, and unspoken elements of communication to which people assign meaning

Channel

Pathway through which messages are sent

Receiver

Person who decides a message and attempts to make sense of what the source has encoded

Noise

Anything literal or psychological that interferes with accurate reception of a message

Feedback

Response to a message

Context

Physical and psychological environment for communication

Systems theory

Theory that describes the interconnected elements of a system in which a change in one element affects all the other elements

Episode

Sequence of interactions between individuals, during which the message of one person influences the message of another

Symbol

Is a word, sound or visual image that represents something else