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75 Cards in this Set
- Front
- Back
Why do we communicate? (4 reasons)
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physical, relational, identity, and spirtual needs
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source
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orginator of thought or emotion
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encode
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put idea into language or gesture
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message
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idea/thought being communicated
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channel
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means by which a message travels
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noise
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everday disturbance
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feedback
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verbal and nonverbal responses
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context
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physical or psychological environment you're in
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channel rich
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uses multiple channels
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channel lean
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uses least amount of channels
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content dimension
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literal information communicated by a message
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relation dimension
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signals about nature of relationship
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meta-communication
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communication about communication
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explicit rules
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rules that are clearly defined
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implicit rules
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rules that are implied
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interpersonal communication
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communication that occurs between 2 people within the context of their relationship and tha tas it evolves helps negoitate relaionships
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self awareness
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how does it affect others?
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adaptability
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adapt to situations
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empathy
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ability to think and feels as others
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cognitive conplexity
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ability to understand a situaion in multiple ways
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ethics
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code of morality of set of ideas about right and wrong
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societies
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groups of people who share symbols, language, values and norms
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in-groups
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people with whom we identify with
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out-groups
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people whom we do not identifl with
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symbols
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represents adn idea (generally held to high standards)
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norms
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rules of expectations that guide behavior
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co-cultures
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reflets groups of people in your society with whom you identify
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indivualistic culture
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believes peoples primary responsibility is to themselves
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collectivistic culture
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peoples primary responsibility is to their families, compaies, and community
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high-context
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verbal commnication should be indrect, uses nonverbal cues
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low-context
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verbal communication should be direct and straightforward
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high power distance
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concentration of power in certain groups (Mexico, Singapore)
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low power distance
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believes in basic equality of all people, doesn't allow one group to acquire too much power (US, Canada)
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masculine
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values traditionally masculine characteristics such as ambition and achievement
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feminine
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values sensitivity adn nurturance
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monochronic
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time is linear, values promptness
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polychronic
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nonlinear, expectations for promptness vary according to relationships
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uncertanity avoiding
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aavoid unstructured, unclear or unpredictable
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uncertanity accepting
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open to novel situaions, accepting of beliefs/ideas different from ones own
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idioms
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phrase is purely figureative
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gestures
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movements that express an idea
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gender is function of (3 answers)
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gender roles, biological sex, sexual orientation
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gender roles
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culturally constructed norms for how men and women and expected to act
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adrogyny
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combination of masculine and feminity
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masculine traits
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strenghth, dominance, competition, logical thinking
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feminity
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expressiveness, nurturing behavior
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biological sex is affected by (3 answers)
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psychological differences, genetic differences, anatomical differences
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sexual orientation
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describes the sex or sexes to whom we are attracted
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expressive talk
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communication is seen as a primary way to establish closeness
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instrumental talk
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communication is seen as a mean to solve problem and accomplish tasks
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more powerful speech
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talking more, interrupting more frequently (men)
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less powerful speech
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asking more questions, using hedges "sort of" "might be"
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masculine linguistic style
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shorter sentences, more fragments, more "I" and "me", more references to quantity
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female linguistic style
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longer sentences, more qualifiers "we", "they"
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touch
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among adults other sex touch is more common, in same sex touch women touch more than men
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emotional communication
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women express more positive, men more negative
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self concept
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understanding of who you are
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what affects our self concept (4)
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personality/biology, culture/gender roles, reflected appraisal, social comparison
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reflected appraisal
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process whereby peoples self concept is influenced by their beliefs concerning what other people think
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self monitoring
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your awareness of how you look, act, and sound
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high monitors
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more aware of other and adapt to their behavior
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low self monitors
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less aware of others, more relaxed and adaptive
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self fulfilling prophecy
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occurs when a prediction causes you to act in ways where the prediction comes true (the prediction must lead to a change in behavior)
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self esteem
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subjective evaluation of your value and worth as a person
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How do minorities maintain self esteem? (3)
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value what they excel in, attribute problem to predjuice, copare themselves to other in their social group
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3 fundemental needs with respect to self esteem
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need for control, need for inclusion, need for affection
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image managment
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process by which our behavior reflects a specific image we want to project
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face needs
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components of ones desired publim image
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fellowship face
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needd to have others like/accept us
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autonomy face
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avoid be imposed upon by others
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competence face
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be respected and viewed as intelligent
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face threats
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any behavior that threatens face threats
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self disclosure
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act of intentioanlly giving other info about ourselves that we believe to be true but we think they don't already have
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self disclosure benefits (3)
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enhancement of relationships and trust, reciprocity, emotional release- assistance to others
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self disclosure risks (5)
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rejection, chance of obligating others, hurt to others, violation of others privace, risks of disclosing online
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