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33 Cards in this Set
- Front
- Back
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Relationship between
nonverbal communication & intercultural communication |
can lead to many miss communications and miss labeling. You could find each other unapproachable
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Expectancy violations theory
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The view that when someone's nonverbal behavior violates our expectations, these violations will be perceived positively or negatively depending on the specific context ad behavior. (we have, mostly subconscious, expectations for peoples behavior. we are programmed to react to these violations in set ways)
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Proxemics
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norms for personal space. the study of how people use various types of space in their everyday lives. (the study of our comfortable proximity to people and what messages it sends)
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Cultural space
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The particular configuration of communication that construct meaning of various places. (context in which our identity forms, the literally area that you are from, not geographically but culturally)
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Silence (and its nonverbal implications)
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different cultures view silence in different ways. It is seen in many ways positive and negative. We read into silence a lot but we don't all have the same perceptions
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Eye contact
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a nonverbal code, that communicates meanings about respect and status and often regulates turn taking during interactions. (regulates interpersonal distance, proxemics)
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Relationship between
Pop Culture & identity |
popular culture gives us examples to live by. who we think we are influences how we understand the world
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Relationship between
Pop culture & power |
you cant escape it. Americans are exposed to an average of 40+ hours of popular culture a week. shapes your instincts and reactions on a subconscious level
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Influence of popular culture on intercultural communication
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-presents stereotypes that shape our interactions
-allows us to learn more about each other remotely -serves as public forum to work out conflict |
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High culture vs. low culture
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high culture is typically inaccessible and unpopular
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differences in representations of privileged and marginalized groups
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Privileged groups play a more significant role in popular culture. Highly represented, shows disproportionate percentages
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4 characteristics of popular culture
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1- produced by culture industries
2- it differs from folk culture 3- it is everywhere 4- It fills a social function |
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cipher
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when individual objects or people are packaged as to create a commodity (Pocahontas)
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High Culture
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Cultural activities that are often in the domain of the elite (ballet, opera, fine art)
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Low Culture (now popular culture)
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Cultural activities of the non-elite (slam poetry, graffiti art, game shows)
-now cultural products that most people share including tv, music, videos |
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intercultural relationships
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refers to both romantic and platonic relationships, theory's on attractions to similar and different people
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relational learning
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learning that comes from a particular relationship but generalizes to other contexts (skills, communication styles, knowledge of other ideas)
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challenges in intercultural relationships
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coping with differences, tending to stereotype, dealing with anxiety, and having to explain ourselves to others
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cognitive consistency
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the need to have a logical connection between existing knowledge and a new stimulus. seek out information that is already similar to your beliefs
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benefits in intercultural relationships
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discover similarity's
Acquiring new knowledge about the world Breaking stereotypes Building new skills |
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barriers to intercultural relationships
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differences in-
Communicaiton style Values Perceptions |
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challenges for privileged groups in intercultural relationships
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Have more to gain by preserving social inequality, in best interest to associate with people who are similar
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challenges for marginalized groups in intercultural relationships
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privileged group likely doesn't have much clear knowledge. stereotypes. One or both parties likely to have negative connotations.
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Relationship between culture & conflict
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Culture Shapes
-What we deem 'valuable' -Positions/interpretations -language/communicaiton style |
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Distinguish between social scientific, critical and interpretive approaches to examining conflict
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Social Science Perspective(External perspective)
-How people deal with conflict cannot be generalized Critical & Interpretive Perspective(Internal perspective -emphasizes contexts, conflict arises from difference |
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Conflict Styles
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Aggressive- power dominance me over them
Passive- avoidance, wont engage Passive Aggressive- exercise power in secret Assertive- express needs clearly, seek mutual goals |
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strategies for conflict resolution
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-staying centered
-Maintaining contact (meaningful dialogue) -Recognizing existence of multiple styles of conflict -identifying a preferred style -recognize importance of context |
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Communication Styles
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Discussion style- direct & Emotionally restrained
Engagement Style- direct & emotionally expressive Accommodating- Indirect & Emotionally restrained Dynamic style- Indirect & Emotionally expressive |
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conflict as destructive
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results in many kinds of casualties and deepens cultural and ideological rifts
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conflict as opportunity
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allows us to work through our differences and arrive at the best possible solutions
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Conflict as generational
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Conflict that occurred in one generation can seep into the next
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conflict as inevitable
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when communicating interculturally conflict is completely inevitable
at the social, national, international, and interpersonal levels |
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intercultural conflict
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conflict between two or more cultural groups
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