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38 Cards in this Set
- Front
- Back
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Other-Oriented |
To be aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture, and goals of your communication partners while still maintaining your own integrity |
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Communication |
Process of acting on information |
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Human Communication |
Process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages |
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Interpersonal Communication |
A distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships |
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Impersonal Communication |
Process that occurs when we treat others as objects or respond to their roles rather than to who they are as unique persons |
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Mass Communication |
Process that occurs when one person issues the same message to many people at once; the creator of the message is usually not physically present & listeners have virtually no opportunity to respond immediately to the speaker |
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Public Communication |
Process that occurs when a speaker addresses an audience |
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Small Group Communication |
Process that occurs when a group of three to fifteen people meet to interact with a common purpose & mutually influence one another |
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Intrapersonal Communication |
Communication with yourself; thinking |
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Relationship |
Connection established when one person communicates with another |
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Source |
Originator of a thought or emotion, who puts it into a code that can be understood by a receiver |
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Encode |
To translate ideas, feelings, and thoughts into code |
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Decode |
To interpret ideas, feelings, and thoughts that have been translated into a code |
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Message |
Written, spoken, and unspoken elements of communication to which people assign meaning |
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Channel |
Pathway through which messages are sent |
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Receiver |
Person who decodes a message & attempts to make sense of what the source has encoded |
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Noise |
Anything literal or psychological that interferes with accurate reception of a message |
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Feedback |
Response to a message |
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Context |
Physical & psychological environment for communication |
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Systems Theory |
Theory that describes the interconnected elements of a system in which a change in one element affects all of the other elements |
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Episode |
Sequence of interactions between individuals, during which the message of one person influences the message of another |
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Symbol |
Word, sound, or visual image that represents something else, such as a thought, concept, or object |
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Rule |
Followable prescription that indicates what behavior is obligated, preferred, or prohibited in certain contexts |
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Content |
Information, ideas, or suggested actions that a speaker wishes to share |
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Relationship Dimension |
The implied aspect of a communication message, which conveys information about emotions, attitudes, power, and control |
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Metacommunication |
Verbal or nonverbal communication about communication |
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Social Media |
A variety of technological applications such as Facebook, Twitter, & Instagram that serve as channels to help people connect to one another |
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Electronically Mediated Communication (EMC) |
Communication via a medium such as the internet |
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Emotional Contagion |
The process whereby people mimic the emotions of others after watching & hearing their emotional expressions |
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Hyperpersonal Relationship |
A relationship formed primarily through electronically mediated communication that becomes more personal than an equivalent face-to-face relationship because of the absence of distracting external cues, smaller amounts of personal information, & idealization of the communication partner |
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Asynchronous Message |
A message that is not read, heard, or seen exactly when it is sent; there is a time delay between the sending of the message & its receipt |
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Synchronous Message |
A message that is sent & received simultaneously |
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Social Presence |
The feeling that communicators have of engaging in unmediated, face-to-face interactions even though messages are being sent electronically |
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Cues-Filtered-Out Theory |
Theory that suggests that communication of emotions is restricted when people send messages to others via text messages because nonverbal cues such as facial expressions, gestures, & tone of voice are filtered out |
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Media Richness Theory |
Theory that identifies the richness of a communication medium based on the amount of feedback it allows, the number of cues receivers can interpret, the variety of language it allows, & the potential for emotional expression |
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Social Information-Processing Theory |
Theory that suggests people can communicate relational and emotional messages via the Internet, although such messages take longer to express without nonverbal cues |
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Egocentric Communicator |
Person who creates messages without giving much thought to the person who is listening; a communicator who is self- focused & self-absorbed |
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Ethics |
The beliefs, values, & moral principles by which a person determines what is right or wrong |
