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13 Cards in this Set

  • Front
  • Back

Data

Raw Facts that describe the characteristics of an event or object.

Information

Data converted into a meaningful and useful context

Business Intelligence

Information collected from multiple sources that analyzes patterns, trends and relationships for strategic decision making.

Knowledge

The skill, experience, and expertise, coupled with information and intelligence, that creates a person's intellectual resources.

Data Examples

Order Date, Amount sold, Customer number, quantity ordered.

Information Examples

Best/worst selling product.


Best/worst customer

Business Intelligence Example

Lowest sales per week compared with the economic interest rates

Knowledge Example

Best selling product by month compared to sports season and city team wins and losses

Knowledge Example

Choosing not to fire a sales rep who is underperforming knowing that perosn is experincing family problems.

Systems Thinking

Listing products that are about to expire first on the menu or creating them as a daily special

Management Information Systems (MIS)

a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part is information that returns to its original transmitter(input, transform, or output) and modifies the transmitters actions.

Management Information Systems (MIS) Example:

a business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision making and problem solving.

Management Information Systems (MIS) Example:

to fulfill product orders, an MIS for sales moves a single customer order across all functional areas including sales, order, fulfillment, shipping, billing, and finally customer service.