Info 309 Exam 1

Front 1

Which of the following is not a major capability of information systems?

Back 1

store large amounts of information in a very large space

Front 2

Which of the following statements about information systems is not correct?

Back 2

Any information system can be strategic.

Front 3

_____ are professional people who act as advisors and assistants to both top and middle managers and are often subject-area experts in a particular area.

Back 3

Knowledge workers

Front 4

Wal-Mart's automatic replenishment system, which enables the company to reduce inventory storage requirements, is an example of which strategy for competitive advantage?

Back 4

cost leadership

Front 5

Which of the following is a traditional, major IS function?

Back 5

Managing systems development

Front 6

A set of programs that enable the hardware to process data is _____.

Back 6

software

Front 7

Refer to IT's About Business 2.2. Under Armour's SAP system enabled the company to do which of the following?

Back 7

Manage a more diverse inventory

Front 8

The role of the director of the Information Systems Department is changing from more _____ to more _____.

Back 8

technical, managerial

Front 9

_____ is the direct use of information systems by employees in their work.

Back 9

End-user computing

Front 10

The visibility of Internet applications on the Web makes proprietary systems more difficult to keep secret. This is an example of which of Porter's five forces?

Back 10

rivalry among existing firms in an industry

Front 11

When your purchases are swiped over the bar-code reader at the point-of-sale terminals at Wal-Mart, a _____ records the data.

Back 11

transaction processing system

Front 12

When Amazon welcomes you by name back to its Web site on your second visit, this is an example of which strategy for competitive advantage?

Back 12

customer orientation

Front 13

Competitive advantage for an organization manifests as all of the following except:

Back 13

Increased time to market

Front 14

_____ activities create value for which customers are willing to pay, where _____ activities do not add value directly to the firm's products or services.

Back 14

Primary, support

Front 15

Refer to IT's About Business 2.3. The major problem that Chubb had with its new information system was which of the following?

Back 15

adoption of the new system by agents

Front 16

Improving the manner in which internal business processes are executed is which strategy for competitive advantage?

Back 16

operational effectiveness

Front 17

The impact of IT on managers' jobs is all of the following except:

Back 17

managers can spend more time “putting out fires”

Front 18

Two information systems that support the entire organization are:

Back 18

enterprise resource planning systems, transaction processing systems

Front 19

What was the main problem at Johnny's Lunch?

Back 19

difficulty in expanding nationally

Front 20

_____ are fields in a record that have some identifying information but typically do not identify the record with complete accuracy.

Back 20

Secondary keys

Front 21

It is very difficult to manage data for which of the following reasons?

Back 21

Data are scattered throughout organizations.

Front 22

Place the following members of the data hierarchy in the correct order:

Back 22

bit – byte – field – record – file – database

Front 23

A(n) _____ represents a single character, such as a letter, number, or symbol.

Back 23

byte

Front 24

Historically, management information systems have focused on capturing, storing, managing, and reporting _____ knowledge.

Back 24

managerial

Front 25

_____ tell the database management system which records are joined with others in related tables.

Back 25

Common attributes

Front 26

The end result of the Data Life Cycle is the generation of _____.

Back 26

knowledge

Front 27

The data in a data warehouse have which of the following characteristics?

Back 27

They are organized by subject.

Front 28

The data in a data warehouse:

Back 28

are not updated.

Front 29

A(n) _____ is a logical grouping of related records.

Back 29

file

Front 30

_____ describe the activities of the business, where _____ categorize(s), aggregate(s), and evaluate(s) data generated by the organization's activities.

Back 30

Transaction data, master data

Front 31

_____ is a formal approach to managing data consistently across an entire organization.

Back 31

Data governance

Front 32

_____ can be exercised to solve a problem, where _____ may or may not be able to be exercised to solve a problem.

Back 32

Knowledge, information

Front 33

In the chapter opening case, Mediatech's primary use of its customers' data shadows involved which of the following systems or procedures?

Back 33

direct mail marketing

Front 34

_____ provide(s) companies with a single version of the truth for their data.

Back 34

Master data management

Front 35

In a university's relational database, the student record contains information regarding the student's last name. The last name is a(n):

Back 35

primary key

Front 36

_____ occurs when applications cannot access data associated with other applications.

Back 36

Data isolation

Front 37

Explicit knowledge has which of the following characteristics?

Back 37

objective