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25 Cards in this Set
- Front
- Back
globalisation
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describes the impact of technologogical and buisness growth on societys
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positive global communications and technology
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developing countries are accessing knowladge, internet facilitates economic development, improved access for technological late comers, promotes the rise of industry and income in countries.
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negative global communications and technology
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internet is increasingly becoming a tool of corporations for marketing, westen values dominate the internet as they are the richest countries, it is craeting bigger gaps between rich and poor moving from an industrial to information age.
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social impact of globalisation
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negative impact of a global economy is a threat to societies and national identities causing monoculture ( americainisation )
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impact of globalisation on a buisness
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impacts on the information systems used by buisnesses, complex in management but significant improvements are gained, global buisness is more complex than national and risks increase, golbalistation requires a heavier reliance on IT and requires faster communications and information processing
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corporate internet presence ( impact of globalisation on a buisness )
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buisnesses online websites - websites allow increases in revenue and builds a stronger global brand and enhances coustomer relationships
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localisation ( impact of globalisation on a buisness )
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websites suited to different parts of the world - global websites innsuficient where as localised websites conform to language, culture and legal forms of an area
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e-commerce administration ( impact of globalisation on a buisness )
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has significant impact on internation sales management. allows users to purchase online in their own currency, apply correct taxes and purchace tarrifs ect. buisnesses who operate globaly requires detailed knowlage of all the countries it targets
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customer services ( impact of globalisation on a buisness )
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a global company must be able to respond to customer requests and assist in a variety of languages and locations. requires a workforce with a range of linguistic abilitys and detailed knowlage of the company
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technology ( impact of globalisation on a buisness )
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information systems in global company requires a great deal of technology, telecommunications standards are key factors, other key factors are reliability of the network, data transfer speeds and availability of qualified staff for the devlopment and maintenance of the required systems
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information rich
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information rich have easy access to computers and electronic
communications. |
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information poor
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information poor don’t have easy access to computers and don’t
have the IT skills and confidence to take part in teleshopping, telebanking, Internet chat and news groups |
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information access
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- knowing information or information service is available
- owning access ( own computer phone ) and affording access ( can pay for access charges ) - can opperate the hardware deficancy in these areas reduces access |
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effect of ICT in human relations
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reduction in social interaction due to an abundance of technology can have neggitive effects on family, it can lead to workers feeling iscolated, also it is related to self esteem in young people.
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online retail advantages for the consumer
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-more choice of goods on-line
-cheaper prices -home delivery |
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online retail dissadvantages for the consumer
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-often long delivery times
-temptation to spend more than intended -social isolation |
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online retail advantages for the on-line retailer
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-can reach a far wider audience
-don’t need expensive showrooms -don’t need to employ trained sales staff |
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online retail dissadvantages for the on-line retailer
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-must spend money on a website with a secure payment system
-must accept a high rate of returns -never meets customers |
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knowladge worker
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someone who adds value by
processing existing information to create new information that could be used to define and solve problems |
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data protection act ( 1998 )
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-personal data shall be processed fairly and lawfully.
-personal data shall be obtained only for lawful purposes, and shall not be further processed in any manner incompatible with those purposes. -personal data shall be adequate, relevant and not excessive in relation to the purposes for which it is processed. -personal data shall be accurate and, where necessary, kept up to date. -personal data processed for any purpose shall not be kept for longer than is necessary. -personal data shall be processed in accordance with the rights of data subjects. -appropriate measures shall be taken against unauthorised or unlawful processing of data and against accidental loss or destruction of, or damage to, personal data. -personal data shall not be transferred to a country outside Europe, unless that country ensures |
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computer missuse act ( 1990 )
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-unauthorised access to computer material
-unauthorised access with intent to commit or facilitate commission of further offences -unauthorised modification of computer material. |
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copyrights design and patents act ( 1988 )
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-software can be legally bought and installed on as many computers
as the licence permits. home and small business users usually buy a single user licence, whereas schools, colleges, local authorities and large businesses generally buy multiple licences -shareware is generally downloaded from the Internet and can be legally installed for, usually, 30 days after which time a payment should be made to the author or the software taken off the computer. -freeware is similar to shareware except that there is no need to pay and therefore no trial period. it can be downloaded and installed free of charge. |
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the regulation of investigatory powers act ( 2000 )
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-relates to the interception of communications and the
acquisition and disclosure of communications data. -relates to the use of covert surveillance, agents, informants and undercover officers. -covers the investigation of electronic data protected by encryption. -provides for independent judicial oversight of the powers in the act. -covers miscellaneous and supplemental matters such as consequential amendments, repeals and interpretation. |
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freedom of information act ( 2000 )
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gives a general right of public access to all types of ‘recorded’ information held by public authorities, sets out exemptions from that general right, and places a number of obligations on public authorities.
the act applies only to ‘public authorities’ and not to private entities |
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heath and safety
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-main requirement on employers is to carry out a risk assessment
- repetitive strain injury |