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32 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

Which of the following is a telecommunications system?

A. Public Safety Answering Point (PSAP)
B. Personal Alert Safety System (PASS)
C. Federal Communications Commission (FCC)
D. National Fire Incident Reporting System (NFIRS)

A. Public Safety Answering Point (PSAP)

Which of the following is a type of communications center equipment?

A. Pagers
B. Televisions
C. Two-way radio systems
D. Public broadcast radios

C. Two-way radio systems

Which of the following standards has the minimum requirements for receiving, processing, and dispatching emergency responders?

A. NFPA® 72
B. NFPA® 297
C. NFPA® 1221
D. NFPA® 2002

C. NFPA® 1221

Which of the following is a type of public alerting system?

A. Direct-line telephone
B. Dispatch transmission
C. Two-way radio system
D. Wired telegraph circuit box

D. Wired telegraph circuit box

Which of the following would be considered a nonemergency call?

A. Report of a wildland fire
B. An appointment reminder
C. Report of a car accident by survivor
D. Medical emergency reported by a witness

B. An appointment reminder

Who is the contact person for nonemergency calls?

A. Safety Officer
B. Supporting staff
C. Telecommunicator
D. Public Information Officer (PIO)

D. Public Information Officer (PIO)

Which of the following BEST describes the action first taken after an alert to the station?

A. Recording of incident information
B. Processing of postincident paperwork
C. Dispatching of emergency services responders
D. Training of emergency responders for annual certification

C. Dispatching of emergency services responders

Which of the following methods may be used to confirm a dispatch transmission?

A. Telephone call to dispatch
B. Keying the radio microphone
C. Request for additional resources
D. Pressing orange or red emergency button


B. Keying the radio microphone

What communication category is defined as messages transmitted within the fire department?

A. Telecommunications
B. Internal communications
C. External communications
D. On-scene communications

B. Internal communications

Which of the following types of general knowledge is required for internal communications?

A. How a radio system works
B. How a computer system works
C. How a telephone system works
D. How an electrical system works

A. How a radio system works

Which of the following have stable, powerful transmitters and interference-resistant receivers? (

A. Trunked radios
B. Two-way radios
C. Base station radios
D. Mobile or portable radios

C. Base station radios

Which of the following travels between the transmitter and receiver in either analog or digital format?

A. Radio signal
B. Signal transmission
C. Fireground channel
D. Trunked radio system

A. Radio signal

Which of the following is a repeater system that uses two radio frequencies for communications?

A. Full
B. Direct
C. Simplex
D. Half-duplex

D. Half-duplex

Which of the following has a radio frequency that is dedicated to a single function?

A. Simplex system
B. Trunked system
C. Conventional system
D. Nonemergency system

C. Conventional system

Which of the following regulates all radio communication in the United States?

A. Public Safety Answering Point (PSAP)
B. Federal Communications Commission (FCC)
C. National Fire Incident Reporting System (NFIRS)
D. Emergency Service Specific Telecommunications Center

B. Federal Communications Commission (FCC)


The use of ten-codes in radio transmissions was replaced when agencies began to adopt which of the following?

A. Incident Action Plan (IAP)
B. Incident Command System (ICS)
C. National Fire Protection Association (NFPA®)
D. National Incident Management System (NIMS)

D. National Incident Management System (NIMS)

Which of the following radio limitations can mean a receiver is near the limit of its transmission range?

A. Deadzones
B. Ambient noise
C. Static and broken messages
D. Interference from computers

C. Static and broken messages

Which of the following is designed by radio manufacturers to filter out interference?

A. Electric motors
B. Cellular phones
C. High-quality repeater systems
D. High-voltage transmission lines

C. High-quality repeater systems

Which of the following is an example of how to avoid ambient noise?

A. Using clear text
B. Moving out of the wind
C. Avoiding the use of radios
D. Removing PPE to use as a shield

B. Moving out of the wind


Units or individuals must ___ in every transmission as outlined in the local radio protocols.

A. use filler phrases
B. repeat themselves
C. identify themselves
D. use overemphasized speech

C. identify themselves


Which of the following is the MOST accurate rule to control communications?

A. Calls are distributed and given different channels.
B. Firefighters should speak directly into the microphone after pressing key.
C. Only the fire chief and Incident Commander identify themselves in every transmission.
D. Receiver must acknowledge every message by repeating essence of the message to sender.

D. Receiver must acknowledge every message by repeating essence of the message to sender.

Which of the following is a guideline to ensure a message is heard and understood?

A. Use expressive speech
B. Use pauses between words
C. Use a moderate rate of speaking
D. Use vocal quality that is very loud

C. Use a moderate rate of speaking

Which of the following is a radio communications best practice?

A. Speak with a loud, controlled, clear voice
B. Place radio as close to PASS device as possible
C. Lay microphone in seat of vehicle for easy access
D. Position antennae horizontally for best transmission


A. Speak with a loud, controlled, clear voice

What does an initial radio report provide?

A. Transfer of command
B. Description of conditions as they appear
C. Procedure for requesting a special alarm
D. Operations from a legal and statistical standpoint

B. Description of conditions as they appear

Which of the following should be in an arrival report?

A. Number of victims
B. Discussion of command
C. Correct address of the incident
D. Emergency medical services on scene

C. Correct address of the incident

Which of the following provides the telecommunications center with a continuous record of actions at scene?

A. Arrival report
B. Progress report
C. Initial radio report
D. Personal accountability report

B. Progress report


What task may a telecommunications center be assigned during a progress report?

A. Requesting multiple or special alarms
B. Providing periodic time transmissions
C. Warning personnel of impending hazard on scene
D. Giving command in the absence of command staff

B. Providing periodic time transmissions


___ must follow a broadcast process that begins with a clear statement that alerts all listeners.

A. Arrival reports
B. Emergency radio traffic
C. Tactical progress reports
D. Additional resource requests

B. Emergency radio traffic

Which of the following would be a reason to request a personnel accountability report (PAR)?

A. The primary search is started.
B. A secondary search is completed.
C. An emergency evacuation is ordered.
D. The public information officer requests it.


C. An emergency evacuation is ordered.

Which of the following BEST explains why information is gathered for a postincident report?

A. Reviewing tactical operations errors
B. Determining trends in firefighter injuries
C. Suggesting locations that need preincident surveys
D. Providing information to media before the official report

B. Determining trends in firefighter injuries

What general information is in a postincident report?

A. Witness names
B. Dispatch transmissions
C. Estimated cost of damage
D. Number of people interviewed


C. Estimated cost of damage

What does the National Fire Incident Reporting System (NFIRS) do? (122)

A. Informs other responding units of current conditions
B. Gives description of conditions as they appear on scene
C. Outlines necessary information needed to complete incident reports
D. Provides telecommunications center with continuous record of actions at scene

C. Outlines necessary information needed to complete incident reports