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22 Cards in this Set
- Front
- Back
Interpersonal Gap
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the space between yourself and another person, in which you try to bridge this gap in the communication process
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Encode
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* language we speak
* body language |
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Decode
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* outward action we see
* outward words we hear |
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outward communication
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the actions and words you display to the public
others can take them in and make meaning out of them both verbal and nonverbal |
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How we get messages to someone else
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1. We formulate what we want to say
2. We ENCODE our thought 3. We send our message 4. There is noise 5. The listener DECODES what we say 6. The listener provides feedback |
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What happens when messages are decoded incorrectly/
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There is misunderstanding.
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What do nonverbal signals tell people?
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1. Provides info about moods/what they are really thinking
2. Regulates interaction, forces eye contact and attention 3. Defines ralationships (who likes who, who's the boss) |
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Nonverbal Sex Differences
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* Women react more positively to touch than men do.
* Men generally use larger distances than women. * Men usually take up more space than women. *Men tend to have a higher visual dominance ratio than women. |
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What do facial expression tell us and how?
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Facial expressions convey emotions, what we want to truly display.
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Four ways to modify expression
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1. Intensify: exaggerate emotion
2. Minimize: seem less emotional 3. Neutralize: show no expression 4. Masking: show one emotion when you really feel another |
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Microexpression
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momentary lapses in control of the face that give the individual's true emotions away
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Visual Dominance Ratio
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looking at someone more while speaking and not as much when listening
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Touch as communication
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1. conveys closeness
2. Sign of power/dominance 3. Touch can be miconstrued |
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Interpersonal Distances
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1. Intimate Zone (1 to 1.5 feet)
2. Personal Zone (1.5 to 4 feet) 3. Social Zone (4 to 12 feet) 4. Public Zone ( more than 12 feet) |
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Paralangue
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Not what people say but how they say it
Pitch, tone, rhythm, volume and rate "Motherese" is an example |
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Combining verbal/nonverbal signals
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if our vebal message is not the same as our nonverbal, then usually the nonverbal is what telss the truth
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Social Penetration Theory
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* development of a relationship is systematically tied to changes in communications.
- Breadth: variety of topics - Depth: significance of topics Breadth increases faster than depth Reciprocity is key to add to depth |
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Taboo Topics
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Agreement to not approach certain topics with our partner/peers
Can be implicit or explicit |
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Dysfunctional Communication Patterns
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Kitchen-sink
Off-beam Mindreading Interuption Yes-butting Cross-complaint Criticism of partner defensiveness belligerence |
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ktichen-sink
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multiple topics simultaneously
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off-beam
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not long enough to resolve
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mindreading
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assume your partner understands your thoughts
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