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26 Cards in this Set
- Front
- Back
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Bounded rationality |
The limited rationality of organization decision makers in decision-making theory of formal organizations |
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Bureaucracy |
A form of organization, considered by Max Weber to be the most efficient form for goal accomplishment, based on formal rationality |
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Burnout |
A process in which a previously committed worker disengages from his or her work in with response to stress and strain experienced in the job |
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Critical perspective on organizations |
A perspective that sees formal organizations as instruments of domination |
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Decision-making theory |
A theory that sees organizational decision makers as constrained and limited in their capacity for rational decision making |
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Emotional labor |
A form of emotion regulation wherein workers are expected to engage, suppress, or evoke emotions as part of their job |
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Formal organization |
A collectivity of people, with a high degree of formality of structure, working together to meet a goal or goals |
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Hawthorne effect |
Tendency of participants in an experimental study to perform in particular ways simply because they know they are being studied |
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Human relations theory |
A theory that focuses on the role of human relationships in organizational efficiency and effectiveness |
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Hybrid organization |
An organization that combines political advocacy and service provision in its core identity |
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Interactional/ interpretive perspective on organizations |
A perspective that sees formal organizations as social constructions of reality, providing members with a sense of connection and reflecting the worldviews of the creators |
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Iron cage of rationality |
Max Weber's term for the dehumanizing potential of bureaucracies |
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Learning organization theory |
A theory of formal organizations developed on the premise that rational planning is not sufficient for an organization to survive in a rapidly changing environment such as the one in which we live, and that formal organizations must become complex systems capable of constant learning |
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Managing diversity model |
An approach to formal organizations that focuses on the need to maximize the potential advantages, and minimize the potential disadvantages, of diversity in organizational membership |
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Nonhierarchial organization |
An organization run by consensus, with few rules, characterized by informality |
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Organizational culture model |
An approach to formal organizations that sees them as cultures with shared experiences and shared meanings |
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Organizational humanism |
An approach to formal organizations that assumes organizations can maximize efficiency and effectiveness while also promoting individual happiness and well-being |
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Organizations as multiple oppressions |
A theory of organizations that views them as social constructions that exclude and discriminate against some categories of people |
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Political economy model |
A model of formal organizations that focuses on the organization's dependence on its environments for political and economic resources and, more specifically, on the influence of political and economic factors on the internal workings of the organization |
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Privatization |
Shifting the administration of programs from government to nongovernment organizations |
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Rational perspective on organizations |
A perspective that sees formal organizations as goal-directed, purposefully designed machines that maximize efficiency and effectiveness |
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Satisfice |
In organizational theory, to seek satisfactory rather than perfect solutions and to discontinue the search for alternative solutions when a satisfactory solution is available |
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Scientific management |
A set of principles developed by Frederick Taylor to maximize the internal efficiency of formal organizations; it is focused on finding the "one best way" to perform every organizational task |
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Silverman's social action model |
A model of formal organizations that focuses on the active role of individual actors in creating the organization |
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Social entrepreneurial organization |
An organization formed by a social entrepreneur who recognizes a social problem and uses ideas from business entrepreneurs to organize, create, and manage a new venture to bring about social change related to that problem |
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Systems perspective on organizations |
A perspective that focuses on formal organizations in constant interaction with multiple environments |
