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39 Cards in this Set

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What is the primary outcome of the responsibilities of a convention and visitors bureau?

Generate and increase revenues of a city

A FAM trip is:

a trip to do a site inspection for an event and to get to know the area

A service organization within the visitor industry that offers a host of programs and services to meet clients' needs is a:

Destination Management Company

Attendee registration, exhibit space rentals, and sponsorship are all sources of:

revenue

The combination of a meeting and an exposition is called a:

convention

A person who contracts out services to (or work for) associations and corporations and plans meetings down to the last detail is a:

meeting planner

Individuals responsible for providing all of the services needed to run the facilities for a trade show are known as:

service contractors

A lecture and a dialogue that allow participants to share experiences in a particular field is known as a:

seminar

Large facilities where meetings and expositions are held, usually in city centers, are called

convention centers

An industry group that is generally a public relations organization founded by and funded by a corporation that operates in a specific industry is a:

trade association

Before a meeting planner can start planning a meeting, a _____________ is done to determine the purpose and desired outcome of a meeting.

needs analysis

The payment exchanged for the promise(s) stated in a contract is called the:

Consideration

In the John Maxwell presentation on the 5 levels of leadership he states that at the first level people follow because they have to due to the ___________ given to by your position.

Rights

In John Maxwell's People Development Level (#4) the key to developing people is:

Training and developing someone and having them be able to train someone them self

Which of the stages of event management is the time for asking questions about a potential event?

Research stage

Which of the stages of event management is the time for freedom in creativity and implementation of new ideas that support the objectives of the special event?

Design stage

According to the Event Solutions Black Book, what is the most popular site for holding events?

Hotel/resort

Which type of event would include annual meeting, sales meeting, workshop, training meeting, or awards ceremony?

Corporate event

Which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event?

Charity or fundraising eventOpening

Opening ceremonies, halftime, and postgame shows would be part of what kind of special event?

Sporting event

Which of the following event management skills would be characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship?

Negotiating skills

Which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components?

Project management skills

A special event consultant

should have climbed the "experience ladder"

An event such as the Olympics requires _________ to provide money or in-kind contributions and receive recognition in return.

sponsors

________________ provide(s) training, certification, networking, and assistance with business plans and other consulting services for their members.

Professional associations

________________ refers to the implementation of practices and procedures that will help conserve both the natural environment and the special event space.

Sustainable event tourism

Some of the important characteristics for good leadership are

integrity, judgment, and dependability

Leadership can be identified as

showing transactional or transformational traits

________ leadership involves charisma, individual consideration, and intellectual stimulation.

Transformational

_____________ is the set of moral principles and values that people use to answer questions about right and wrong.

Ethics

Management is defined as

the process of coordinating work activities

________ manage the work of line employees.

Frontline managers

Efficiency and effectiveness are most important for

management to have good results

Long-range strategic goals are typically determined by

top management

Setting standards and comparing actual performance to the standard is known as

controlling

Managers with ________ skills have the ability to communicate with a wide range of employees

interpersonal

Managers who start their careers on the front line and work their way up must have the ________ skills they acquired along the way.

technical

In the John Maxwell presentation on the 5 levels of leadership he states that at the first level people follow because they have to due to the ___________ given to by your position.

Rights

In John Maxwell's People Development Level (#4) the key to developing people is:

Training and developing someone and having them be able to train someone them self