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39 Cards in this Set
- Front
- Back
What is the primary outcome of the responsibilities of a convention and visitors bureau? |
Generate and increase revenues of a city |
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A FAM trip is: |
a trip to do a site inspection for an event and to get to know the area |
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A service organization within the visitor industry that offers a host of programs and services to meet clients' needs is a: |
Destination Management Company |
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Attendee registration, exhibit space rentals, and sponsorship are all sources of: |
revenue |
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The combination of a meeting and an exposition is called a: |
convention |
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A person who contracts out services to (or work for) associations and corporations and plans meetings down to the last detail is a: |
meeting planner |
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Individuals responsible for providing all of the services needed to run the facilities for a trade show are known as: |
service contractors |
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A lecture and a dialogue that allow participants to share experiences in a particular field is known as a: |
seminar |
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Large facilities where meetings and expositions are held, usually in city centers, are called |
convention centers |
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An industry group that is generally a public relations organization founded by and funded by a corporation that operates in a specific industry is a: |
trade association |
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Before a meeting planner can start planning a meeting, a _____________ is done to determine the purpose and desired outcome of a meeting. |
needs analysis |
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The payment exchanged for the promise(s) stated in a contract is called the: |
Consideration |
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In the John Maxwell presentation on the 5 levels of leadership he states that at the first level people follow because they have to due to the ___________ given to by your position. |
Rights |
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In John Maxwell's People Development Level (#4) the key to developing people is: |
Training and developing someone and having them be able to train someone them self |
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Which of the stages of event management is the time for asking questions about a potential event? |
Research stage |
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Which of the stages of event management is the time for freedom in creativity and implementation of new ideas that support the objectives of the special event? |
Design stage |
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According to the Event Solutions Black Book, what is the most popular site for holding events? |
Hotel/resort |
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Which type of event would include annual meeting, sales meeting, workshop, training meeting, or awards ceremony? |
Corporate event |
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Which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event? |
Charity or fundraising eventOpening |
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Opening ceremonies, halftime, and postgame shows would be part of what kind of special event? |
Sporting event |
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Which of the following event management skills would be characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship? |
Negotiating skills |
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Which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components? |
Project management skills |
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A special event consultant |
should have climbed the "experience ladder" |
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An event such as the Olympics requires _________ to provide money or in-kind contributions and receive recognition in return. |
sponsors |
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________________ provide(s) training, certification, networking, and assistance with business plans and other consulting services for their members. |
Professional associations |
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________________ refers to the implementation of practices and procedures that will help conserve both the natural environment and the special event space. |
Sustainable event tourism |
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Some of the important characteristics for good leadership are |
integrity, judgment, and dependability |
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Leadership can be identified as |
showing transactional or transformational traits |
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________ leadership involves charisma, individual consideration, and intellectual stimulation. |
Transformational |
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_____________ is the set of moral principles and values that people use to answer questions about right and wrong. |
Ethics |
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Management is defined as |
the process of coordinating work activities |
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________ manage the work of line employees. |
Frontline managers |
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Efficiency and effectiveness are most important for |
management to have good results |
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Long-range strategic goals are typically determined by |
top management |
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Setting standards and comparing actual performance to the standard is known as |
controlling |
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Managers with ________ skills have the ability to communicate with a wide range of employees |
interpersonal |
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Managers who start their careers on the front line and work their way up must have the ________ skills they acquired along the way. |
technical |
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In the John Maxwell presentation on the 5 levels of leadership he states that at the first level people follow because they have to due to the ___________ given to by your position. |
Rights |
|
In John Maxwell's People Development Level (#4) the key to developing people is: |
Training and developing someone and having them be able to train someone them self |