Hardware/software Final Exam Comptia A+

Front 1

For optimal performance, how much free space does Windows need on a hard drive?

Back 1

15%

Front 2

Which partition is the bootable partition that start up BIOS turns to when searching for an OS?

Back 2

Active Partition

Front 3

What is NOT a task you cannot perform with task manager?

Back 3

Restart a process

Front 4

Which Windows utility can be used to find out what processes are launched at startup?

Back 4

MSCONFIG

Front 5

Which Windows utility can be used to monitor the performance of a processor memory and hard drive and save the monitor data and logs?

Back 5

Performance Monitor

Front 6

Which utility can be used to build your own customized console?

Back 6

MMC - Microsoft Management Console

Front 7

Which Windows utility is used to control the windows in third party services installed on a system?

Back 7

Services Console

Front 8

To find out if programs and services are slowing down Windows startup, boot the system in _____ and watch to see if performance improves.

Back 8

Safe Mode

Front 9

You can quickly identify a problem with memory or eliminate memory as a source of the problem by using the ______ tool.

Back 9

Memory Diagnostics

Front 10

Which Windows utility can be used to view or modify partitions on hard drives and to format drives?

Back 10

Disk Management

Front 11

What should be done before any changes are made to a system that is experiencing a problem?

Back 11

Backup Data

Front 12

What is the most likely cause of an improper shutdown or system lockup?

Back 12

Hardware Problem

Front 13

What can you do if you suspect an application requires more privileges than the currently logged on account?

Back 13

Run As Administrator shortcut menu option

Front 14

What is the name of the program that reads the settings in the boot configuration data, which is the BCD file, and manages the initial startup of the OS?

Back 14

Windows Boot Manager

Front 15

It is important to try the _____ early in the troubleshooting session before it is overwritten.

Back 15

Last Known Configuration

Front 16

Which Windows RE (repair) tool is considered to be the least intrusive?

Back 16

Startup Repair

Front 17

Which command can be used to display TCP/IP configuration information?

Back 17

IPCONFIG

Front 18

The solution for securing private data being sent over a public network such as the internet is ______?

Back 18

VPN - Virtual Private Network

Front 19

What is used to identify a wireless access point?

Back 19

SSID

Front 20

Which statement is true about controlling access to folders and file?

Back 20

Rights are assigned to accounts

Front 21

When all users on a network require the same access to all resources, what type of network model should you use?

Back 21

Home Group

Front 22

Which type of permissions should you set to control access to files and folders by local and network users?

Back 22

NTFS on NTFS Volumes

Front 23

What is NOT true about share and NTFS permissions?

Back 23

If both permissions are used the LEAST restrictive permission between the two applies.

Front 24

Which of the following is true about the guest account in Windows 7?

Back 24

It is disabled by default.

Front 25

You should beware of a person attempting to use a computer after you have stepped away from it. A term referred to as ______.

Back 25

Tailgaiting

Front 26

Which type of malware can hijack internal Windows components and often goes undetected and is already loaded when the antivirus software loads?

Back 26

Rootkit

Front 27

What is the excelerometer used for in mobile devices?

Back 27

Adjusting the screen resolution.

Front 28

Which type of virtualization should you deploy to provide a virtual desktop structure?

Back 28

Server Side

Front 29

What is true about Type 1 hypervisor?

Back 29

Bare metal hypervisor

Front 30

What is the AGP bus designed for?

Back 30

Video cards

Front 31

What type of bus does PCI Express use?

Back 31

Serial

Front 32

Where do today's computers store almost all motherboard configuration data?

Back 32

CMOS

Front 33

If you are adding a hard drive to a system that already has a hard drive on it, what is true?

Back 33

Boot Windows and use disk manager to prepare the drive

Front 34

What is true about installing a PATA device?

Back 34

A motherboard can support up to 4 IDE devices

Front 35

Why might you want to use RAID 0?

Back 35

Improve disk performance

Front 36

What might be the cause of a lack screen after installing a video card?

Back 36

Onboard video not disabled in BIOS

Front 37

What do you need to do in Device Manager to display non present devices?

Back 37

Create and set an EV (environment variable)

Front 38

Which type of monitor withstands a lot of handling, uses mercury and takes up the most disk space?

Back 38

CRT (Cathode Ray Tube)

Front 39

What is the possible consequences of the thermal compound being improperly applied?

Back 39

CPU can overheat

Front 40

Which message are you likely to see if the BIOS cannot see the hard drive at POST?

Back 40

Fixed Disk Error

Front 41

Under what circumstances might you need to rebuild a RAID volume?

Back 41

After you replace a failed disk.

Front 42

While troubleshooting a monitor or video problem, what can you conclude when you hear one beep?

Back 42

BIOS successfully completed POST

Front 43

What should you choose in the properties of a network connection so that Windows will use the best possible speed in duplex mode?

Back 43

Auto Negotiation

Front 44

Which type of network device keeps a table of Mac addresses of devices connected to it?

Back 44

Switch

Front 45

What type of device do you need to connect two network segments together?

Back 45

Bridge

Front 46

What device should you consider if you want to have access to hard drives via Ethernet connection?

Back 46

NAS - Network Attached Storage

Front 47

Under what circumstances should you always return a notebook to the manufacturer?

Back 47

For serious repairs and it's under warranty

Front 48

What is NOT a recommended action you should take before replacing or upgrading a component in a notebook?

Back 48

Connect it to a port replicator

Front 49

Which type of memory are you likely to find in today's laptops?

Back 49

SODIMM

Front 50

Which material is a cooler that sits atop a CPU most likely made of?

Back 50

Copper

Front 51

Which disk drive uses 80 conductor cable

Back 51

EIDE

Front 52

Which unit of electricity is used to measure the power consumption of a device?

Back 52

WATT

Front 53

What is true about AC electricity?

Back 53

Travels on a hot line and returns on a neutral line

Front 54

What is true about a FRU?

Back 54

Support tech should know how to replace one

Front 55

What is the result of two objects with dissimilar electrical charges touching?

Back 55

ECD

Front 56

Along with the processor, what other device is the highest heat producer in the system?

Back 56

Video Card

Front 57

If your computer is in a dirty dusty environment, what tool should you use periodically to prevent overheating?

Back 57

Compressed Air

Front 58

What is true about fans in the computer system?

Back 58

Larger fans tend to run quieter

Front 59

Which of the following should be a consideration when purchasing a power supply with the correct wattage?

Back 59

PSU should be rated 30% higher (30% rule)

Front 60

What does a small triangle embedded on a connector signify?

Back 60

Wire nearest the triangle is Pin 1

Front 61

What is another name for the notification area in Windows?

Back 61

System Tray

Front 62

What is the maximum number of characters allowed in a file path?

Back 62

260

Front 63

Which edition of Windows is the only one that is offered in 32 bit?

Back 63

Starter Edition

Front 64

What is the name for several small utility programs found in control panel?

Back 64

Applets

Front 65

The ____ dialog box in Windows appears each time a user attempts to perform an action that can be done only with administrative privileges.

Back 65

UAC - User Account Control

Front 66

Dedicated device or computer called a print ____ controls several printers connected to a network.

Back 66

Print Server

Front 67

To know the IP address to a networked printer, direct the printer to a ____ page.

Back 67

Configuration Page

Front 68

What is the process called when Windows receives a print job from an application and places the job in the print queue?

Back 68

Print Spooling

Front 69

What is true when cleaning your printer?

Back 69

Wipe the rollers on a laser with a dry cloth

Front 70

Before replacing an image drum, what should you do first?

Back 70

Unplug it and allow the printer to cool down

Front 71

Which hard drive type contains spinning platters?

Back 71

Magnetic hard drive

Front 72

What is another name for file allocation unit on a hard drive?

Back 72

Cluster

Front 73

Use the ______ command to rearrange parts of files so that files aren't contiguous.

Back 73

Defrag

Front 74

Snap shot of the system settings and configuration are called _______.

Back 74

Restore Point

Front 75

What is the fourth partition on the hard drive called?

Back 75

Extended Partition