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12 Cards in this Set

  • Front
  • Back

give the four types of conflicts (Lahey Benjamin, 2005)

approach - approach


avoidance - avoidance


approach - avoidance


multiple conflicts

this occurs WHEN YOU ARE FACED WITH TWO UNDESIRABLE OPTIONS, such as taking a difficult exam or failing the course.

avoidance - avoidance conflict

this is THE MOST COMMON TYPE OF CONFLICT, AND IT OCCURS WHEN A SINGLE OPTION HAS BOTH POSITIVE AND NEGATIVE ASPECTS

approach - avoidance conflict

this occurs when you have to CHOOSE BETWEEN TWO DESIRABLE OPTIONS

approach - approach conflict

this occurs WHEN YOU ARE FACED WITH A COMBINATION OF DIFFERENT TYPES OF CONFLICTS

multiple conflicts

give the five decision making

brainstorming


nominal voting


synectics


consensus mapping


delphi techniques

distribute questionnaires and systematically analyze these for several rounds until a consensus emerges

delphi techniques

promote creative thinking e.g role playing and fantasizing

synectics

give individuals the chance to present all possible solutions

brainstorming

initiate possible answers that is agreeable to all members where the group cluster all ideas into one

consensus mapping

prepare guide questions and discussions, then get a consensus on the solution that is acceptable to all

nominal voting

the key elements of conflicts

1. Opposing interest between indiv or groups.


2. Recognition of such opposition.


3. Belief by each side that the other will thwart their interest.


4. Actions that produces such thwarting.