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12 Cards in this Set
- Front
- Back
give the four types of conflicts (Lahey Benjamin, 2005) |
approach - approach avoidance - avoidance approach - avoidance multiple conflicts |
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this occurs WHEN YOU ARE FACED WITH TWO UNDESIRABLE OPTIONS, such as taking a difficult exam or failing the course. |
avoidance - avoidance conflict |
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this is THE MOST COMMON TYPE OF CONFLICT, AND IT OCCURS WHEN A SINGLE OPTION HAS BOTH POSITIVE AND NEGATIVE ASPECTS |
approach - avoidance conflict |
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this occurs when you have to CHOOSE BETWEEN TWO DESIRABLE OPTIONS |
approach - approach conflict |
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this occurs WHEN YOU ARE FACED WITH A COMBINATION OF DIFFERENT TYPES OF CONFLICTS |
multiple conflicts |
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give the five decision making |
brainstorming nominal voting synectics consensus mapping delphi techniques |
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distribute questionnaires and systematically analyze these for several rounds until a consensus emerges |
delphi techniques |
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promote creative thinking e.g role playing and fantasizing |
synectics |
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give individuals the chance to present all possible solutions |
brainstorming |
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initiate possible answers that is agreeable to all members where the group cluster all ideas into one |
consensus mapping |
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prepare guide questions and discussions, then get a consensus on the solution that is acceptable to all |
nominal voting |
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the key elements of conflicts |
1. Opposing interest between indiv or groups. 2. Recognition of such opposition. 3. Belief by each side that the other will thwart their interest. 4. Actions that produces such thwarting. |