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4 Cards in this Set
- Front
- Back
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Performance reporting
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a controlling activity that involves comparing actual results with the planned results, whit the objective of highlighting those activities for which actual and planned results differ, favorably or unfavorably, so appropriate action can be taken be either changing the way activities are carried out or adjusting goals
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variances
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the differences between planned and actual results
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Responsibility reporting
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putting a report through successive degrees of summarization, such that each layer of management receives detailed performance reports for the activities directly associated with that layer but summaries of the results from activities of lower layers in the chain of command.
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Management by exception
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permits managers to concentrate attention on activities that have issues
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