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31 Cards in this Set

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often combine the full-service features needed by business accounts with merchandising loose fresh flowers for personal, office, and home use
Business complex
a person or a business entity associated with the sale of flowers, plants and other related products
Florist
usually long-established businesses, building adjoin each other, but have own store front
Downtown location
supermarkets and mass merchandisers with aggressive flower merchandising programs
floral department
communicate visually with people who pass by the shop
Window display
a commercial organization whose primary function is to administer the handling of wire orders between member florists
Wire service
a shop in a single unit building
Free-standing flower shop
a floral shop that targets particular floral needs, such as weddings, high style designs, or everlasting designs
Specialty Flower Shop
a flower shop characterized by little or no added service and products
Limited-service flower shop
one who buys flowers, plants from growers, brokers, and manufacturers
Wholesaling
floral shop found within a shopping mall
Shopping mall
a floral shop that provides every floral product and service needed by customers, including delivery and wire service
Full-service flower shop
specializing in loose cut flowers sold by the stem; generally does not provide design or delivery services
Flower merchandiser
nonperishable staples, supplies, or inventory items, such as baskets, vases, ribbon, etc
hard goods
the business of selling goods obtained from a wholesaler to the consumer
Retailing
space designated for paying bills, ordering flowers, paying wages, sales planning, etc.
Accounting Business Area
purpose is to capture attention and motivate people to buy
Display area
a graphic representation of a name, brand, symbol or trademark, designed for easy and definite identification and recognition
Logo
sales counter and consultation spaces
Customer service area
a collective term for the people and business entities engaged in the production, promotion, and sale of floral products and related merchandise
Floral Industry
product presentation which moves the customer through the store in a preplanned sequence
In-store display
a retail enterprise that seeks to sell large quantities of goods quickly by means of discounting, customer self-service or unadorned display and packaging
Mass Merchandizer
refers to displaying or grouping similar types of merchandise for maximum visual appeal
Vignette
area within the floral shop where designers make arrangements
Design work area
area where seasonal and extra supplies are stored
Storage area
collectively, the items available for sale by a business at a given time, including the raw materials on hand used to produce completed items for sale
Inventory
items such as fresh cut flowers or living plants that are subject to spoilage or decay
Perishables
fresh cut flowers and foliage are stored before and after designing
Refrigeration area
large walk-in storage coolers hold flowers in buckets of preservative solution for use in arrangements, store boxes of fresh greenery, and keep arrangements cool and fresh while awaiting delivery
Storage refrigeration
form of visual merchandising. Exhibit flowers by the stem, floral arrangements ready for sale, and floral arrangements ready for delivery.
Display refridgeration
combines several businesses that adjoin one another and make up a small shopping complex
Strip-center flower shop