Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
148 Cards in this Set
- Front
- Back
|
Back in the past as it is today, when firefighters join the fire service they were making a ____________, _______________, and _____________. |
-Commitment -Changing their lifestyle -Joining a family Ch. 1, pg. 1 |
|
|
This famous firefighter started the first volunteer fire company |
Ben Franklin Ch. 1, pg. 2 |
|
|
Who is the Father of the American Fire Service? |
Ben Franklin Ch. 1, pg. 2 |
|
|
What personality traits did Benjamin Franklin display that made him a good firefighter? |
-Bravery -Intelligence -Wit -Creativity -A will to make the world better Ch. 1, pg. 2 |
|
|
During musters and contests how would fire companies measure themselves? |
-Who could get water first -Whose fire stream could go the farthest Ch. 1, pg. 2 |
|
|
Who served as the Chief of FDNY from 1899-1911? Why would he be important? |
-Edward F. Croker -Worked to convince the city officials to roll back budget and manpower cuts Ch. 1, pg. 3 |
|
|
What are three things to remember to be successful in the fire service? |
1. Do what's right 2. Do your best 3. Treat others how you want to be treated Ch. 1, pg. 5 |
|
|
What is a simple way to say someone has integrity? |
They do the right thing (even when no one's watching) Ch. 1, pg. 5 |
|
|
What is the job of every firefighter? |
Safety Ch. 1, pg. 5 |
|
|
What do we have that represents our profession, heritage, and all who came before us? |
Our uniform Ch. 1, pg. 5 |
|
|
When you are assigned online in just a few years what can people steal from you? |
Passion Ch. 1, pg. 6 |
|
|
During training you should take care to push yourself and train as if... |
Your life depends on it Ch. 1, pg. 6 |
|
|
"When you raised your right hand and took an oath, pinned on that badge, or put on that fire helmet, you became a ____________." |
Public servant Ch. 1, pg. 6 |
|
|
"If you're sick, _______. And if you're not, _________." |
-Stay home -Come to work Ch. 1, pg. 7 |
|
|
Four rules to combat complacency |
1. Every time we go out the door, we're going to a fire. No matter what, never let down your guard and always be prepared for the fight 2. When we arrive on the scene, there is no fire only if WE say there is no fire. Listen to civilians, but don't allow yourself to be fooled 3. There is nobody in the building only if WE say no one is in the building. Even when occupants are standing outside, we still search the building for fire and occupants who might be unaccounted for or overlooked. 4. The fire is not out unless WE say it's out Ch. 1, pg. 7 |
|
|
What Roman emperor created Vigiles? |
Augustus (reigned 63 BC-14 AD) Ch. 2, pg. 11 |
|
|
Who appointed night watchmen called "prowlers" or "the rattle watch?" |
Peter Stuyvesant Ch. 2, pg. 12 |
|
|
During the Great Fire of London, how much of London burned? |
Almost 80% Ch. 2, pg. 12 |
|
|
What American city was designed with fire in mind, and even had the first water supply? |
Philadelphia Ch. 2, pg. 12 & 14 |
|
|
What was the first volunteer fire brigade? When was it founded? What led to its founding? |
-Union Fire Company -1736 -Articles in Benjamin Franklin's newspaper, the Philadelphia Gazette. Ch. 2, pg. 12 |
|
|
Name the two first fire insurance companies in the 1700's |
-Friendly Society of Charleston (1736) -Philadelphia Contributorship (1751) Ch. 2, pg. 12 |
|
|
"Beginning in the 1750's, first in Philadelphia, insurance companies began to display ___________ on structures covered by them." |
Fire marks Ch. 2, pg. 12 |
|
|
What type of fire became a serious problem in 18th century New York? |
Arson Ch. 2, pg. 13 |
|
|
What is arson? |
Intentionally set fire for the purpose of financial gain Ch. 2, pg. 13 |
|
|
How much of New Orleans was destroyed by fire on Good Friday 1788? |
Seven-eighths Ch. 2, pg. 14 |
|
|
How many buildings were left standing after Detroit caught fire in 1805? |
One Ch. 2, pg. 14 |
|
|
Why did fire departments start using speaking trumpets? |
To allow officers to communicate with crews more effectively Ch. 2, pg. 14 |
|
|
When and where were the first hose companies formed? |
Philadelphia, 1803 Ch. 2, pg. 14 |
|
|
Where was the first American fireboat put into operation? |
New York Ch. 2, pg. 14 |
|
|
"In 2006, following 203 years of service, the _________________ became the last of all the insurance-supported salvage corps to operate in the United States." |
New York Fire Patrol Ch. 2, pg. 14 |
|
|
"New York City's Great Fire of December 1835 consumed more than ________ buildings..." |
650 Ch. 2, pg. 15 |
|
|
When did Brooklyn have its great fire? |
1848 Ch. 2, pg. 15 |
|
|
How many major fires swept San Francisco between 1849 and 1851, and how many buildings did the worst destroy? |
-Seven -3,000 Ch. 2, pg. 15 |
|
|
"_____________ marked the golden years of the traditional pre-modern volunteer fire system." |
The 1830s through the 1850s Ch. 2, pg. 15 |
|
|
What were exempt firemen excused from? |
Jury and militia duty Ch. 2, pg. 15 |
|
|
"A New York City sperm oil storage warehouse destroyed 300 buildings in ______." |
1845 Ch. 2, pg. 16 |
|
|
"The Jennings warehouse fire and collapse claimed the lives of _____ New York City volunteers in ______." |
-11 -1854 Ch. 2, pg. 16 |
|
|
"The Pemberton Mills fire in Lawrence, Massachusetts, killed _______ occupants." |
115 Ch. 2, pg. 16 |
|
|
What factors forced a lowering of recruiting standards in the volunteer companies of larger cities? |
Suburban flight of older, middle-class volunteers Ch. 2, pg. 16 |
|
|
Where was the first paid fire department? |
London Ch. 2, pg. 16 |
|
|
What systems did Boston install and employ in 1852? |
-Central telegraph office -Street box fire-alarm telegraph system Ch. 2, pg. 17 |
|
|
What two main changes did Cincinnati make in 1853? |
-Introduce the horse-drawn Latta brothers' steam fire Engine ("Uncle Joe Ross") -Become the first city to employ a top-down, centralized, paid department Ch. 2, pg. 17 |
|
|
"On _________, Fort Sumter in Charleston Harbor was shelled by supporters of secession..." |
April 12, 1861 Ch. 2, pg. 17 |
|
|
Why were Southern fire departments at a profound disadvantage during the Civil War? |
All their hand-drawn and steam fire apparatus and much of their equipment were manufactured in the North. Ch. 2, pg. 17 |
|
|
What did the Fire Zouave regiments' uniforms typically consist of? |
-Red firemens' shirts -Colorful jackets -Baggy trousers -Reddish-brown boots -Fezzes (red caps) Ch. 2, pg. 17 |
|
|
Who was almost hanged by rioters during the draft riots in New York when he ordered fire companies to put out fires? |
Chief of Department John Decker Ch. 2, pg. 18 |
|
|
"Amidst bitterness and controversy, New York's volunteers were dismissed in ____. They were replaced with a paid _________________..." |
-1865 -Metropolitan Fire Department Ch. 2, pg. 18 |
|
|
"In 1870 under the terms of the Tweed Charter, the __________________________ was established..." |
Fire Department of the City of New York Ch. 2, pg. 18 |
|
|
When did Philadelphia convert to a paid fire department? |
1870 Ch. 2, pg. 18 |
|
|
When did Los Angeles convert to a paid fire department? |
1886 Ch. 2, pg. 18 |
|
|
Between the end of the Civil War and the First World War, what impact did major technological and managerial innovations have on the fire service? |
-Cut response time -Improved firefighting capacity -Strengthened fire safety laws Ch. 2, pg. 18 |
|
|
When and where was the first American steam-powered fireboat commissioned? |
Boston Fire Department, 1873 Ch. 2, pg. 19 |
|
|
When and where was the first successful aerial extension ladder truck developed? |
-San Francisco Fire Department, 1868 Ch. 2, pg. 19 |
|
|
How many buildings did the Chicago Fire destroy? |
Almost 20,000 Ch. 2, pg. 19 |
|
|
How many people were left homeless by the Chicago Fire? |
100,000 Ch. 2, pg. 19 |
|
|
What was the Chicago Fire blamed on, though a news reporter later confessed to making up the story? |
Mrs. O'Leary's cow Ch. 2, pg. 19 |
|
|
What did the National Board of Fire Underwriters advocate when it was formed in 1866? |
Upgrading firefighting forces and building regulations Ch. 2, pg. 19 |
|
|
What did the Underwriters Electrical Bureau do? |
Test materials for combustibility Ch. 2, pg. 19 |
|
|
What obstacles did mutual aid companies encounter when responding to the Baltimore Fire of 1904? |
-Lack of standard fire hose couplings and threads -Absence of adapters Ch. 2, pg. 19 |
|
|
Why was the NFPA formed? |
Standardizing codes for sprinkler and electrical systems Ch. 2, pg. 19 |
|
|
What was the Baltimore Fire of 1904 responsible for initiating? |
Creation of a new model building code known as the National Building Code Ch. 2, pg. 19 |
|
|
What three fires led to improvements in high-rise occupancies? |
-Brooklyn Theater Fire (1876) -Iroquois Theater Fire (1903) -Triangle Shirtwaist Factory Fire (1911) Ch. 2, pg. 20 |
|
|
How many lives was the San Francisco earthquake and fire of 1906 originally suspected to have taken? How many is it thought to have taken now? What is the cause of the discrepancy? |
-Fewer than 400 -More than 3,000 -A massive cover-up Ch. 2, pg. 20 |
|
|
What was the largest fire in American history? |
San Francisco's Great Earthquake and Fire of 1906 Ch. 2, pg. 20 |
|
|
What was the country's worst theater disaster and when did it occur? |
The Iroquois Theater Fire, 1903 Ch. 2, pg. 20 |
|
|
"In 1901, New York City's chief of department was assigned a ________. By 1922, the last ________ made its final run." |
-Gasoline-driven Locomobile -Horse-drawn apparatus Ch. 2, pg. 20 |
|
|
"The period between the Great Depression and WWII was marked as an era of ______, _______, ____________, _____________, and __________." |
-Lean budgets -The extended use of older equipment -Deferred apparatus acquisition -Manpower shortages -Little or no increases in salaries Ch. 2, pg. 21 |
|
|
What event led to the requirement of using mercaptan in natural gas as an odorant? |
A natural gas explosion that leveled the New London, Texas, Junior-Senior High School and killed 298 students and teachers Ch. 2, pg. 21 |
|
|
"It was _________________ and _________________ that spelled disaster for the Hindenburg when it caught fire..." |
-Flammable hydrogen gas -A highly combustible outer surface Ch. 2, pg. 21 |
|
|
What allowed fire to kill 92 children and 3 nuns at Chicago's Lady of the Angels parochial school in 1958? |
An open stairwell allowed fire to rapidly spread from the basement to the second floor Ch. 2, pg. 21 |
|
|
What caused the French Liberty ship Grandcamp to catch fire and explode and how many Texas City volunteer firefighters were killed? |
-Ammonium nitrate fertilizer -26 Ch. 2, pg. 22 |
|
|
What was the largest loss of firefighters prior to the 9/11 attacks? |
The explosion of the ship Grandcamp in Texas City in 1947 Ch. 2, pg. 22 |
|
|
"The National Commission on Fire Prevention and Control's summary report, America Burning, noted that the mission of the American fire service had ______________________." |
Expanded rapidly beyond fire prevention, suppression, and investigation Ch. 2, pg. 23 |
|
|
"By the opening years of the 21 century, the number of women holding career-firefighter positions exceeded ________. During the same time, it is estimated that there were more than _________ women volunteer firefighters." |
-7,000 -40,000 Ch. 2, pg. 23 |
|
|
"In the 1970s, _____________________ and __________________ made it possible to establish a standardized national Emergency Medical System..." |
-The completion of the interstate highway system -The return of Vietnam veterans willing to serve Ch. 2, pg. 23 |
|
|
What two incidents were the primary causes behind changes in rail tank cars? |
-Tank of propane on a rail car BLEVE'd in Kingman, Arizona in 1973, killing 12 (including 11 firefighters) -Tank of propane on a rail car exploded in 1978 in Waverly, Tennessee, killing 16. Ch. 2, pg. 23 |
|
|
What three notable nightclub fires occurred around the last quarter of the 20th century? |
-Beverly Hills Supper Club (1977) -Happyland Social Club (1990) -Station Nightclub (2003) Ch. 2, pg. 23-24 |
|
|
How many people were killed in the Beverly Hills Supper Club fire? |
165 Ch. 2, pg. 23 |
|
|
How many people were killed in the Happyland Social Club fire? |
87 Ch. 2, pg. 24 |
|
|
How many people were killed in the Station Nightclub fire? |
100 Ch. 2, pg. 24 |
|
|
"Under the leadership of Alan Brunacini, FIRESCOPE evolved into the ______________________." |
Incident Management System Ch. 2, pg. 24 |
|
|
"In 1989, the __________________ established regional task forces under the jurisdiction of the Federal Emergency Management Agency designed to coordinate emergency services during major disasters." |
National Urban Search and Rescue System Ch. 2, pg. 24 |
|
|
How many FDNY members were killed on 9/11? |
343 Ch. 2, pg. 25 |
|
|
"Today's first responders are aware that they are primary targets of terrorists. And yet the roles of firefighters, police, and EMS personnel, both career and volunteer, remain to __________, to ______________, and to _____________." |
-Rescue those at risk -Contain disasters -Comfort survivors Ch. 2, pg. 25 |
|
|
"The modern fire department responds to numerous all-hazard responsibilities including but not limited to:" |
-Fire suppression -Emergency medical services -Specialty rescue operations -Hazardous materials mitigation -Life- and fire-safety education -Administrations and enforcement of codes and standards -Emergency communications Ch. 3, pg. 29 |
|
|
"National Fire Protection Association (NFPA) [is[ a _____________ whose purpose is to _____________________ by ________________________." |
-Nonprofit organization -Reduce the worldwide burden of fire and other hazards on the quality of life -Providing and advocating consensus codes, standards, research, training, and education Ch. 3, pg. 30 |
|
|
"International Association of Fire Chiefs (IAFC) [is] composed of members considered the leading experts in ____________________________." |
-Firefighting -Emergency medical services -Terrorism response -Hazardous materials-Natural disasters -Search and rescue -Public safety legislation Ch. 3, pg. 30 |
|
|
"International Association of Fire Fighters (IAFF) [is] working to promote ___________________." |
-A safe and healthy work environment -Reasonable working conditions -The research and treatment of burns and other related health problems common to career firefighters. Ch. 3, pg. 30 |
|
|
"National Volunteer Fire Council (NVFC) [is] composed of _______________ involved in ______________________________." |
-State volunteer firefighter organizations -Providing training programs, public education, conferences, and the compilation of pertinent statistics Ch. 3, pg. 30 |
|
|
"Companies are generally organized by ______________________." |
Function Ch. 3, pg. 30 |
|
|
A fire department mission should reflect expectations and requirements of the __________ it serves. |
Community Ch. 3, pg. 30 |
|
|
What factors into how a fire department deploys resources? |
-Its mission -The communities it serves and their expectations -The size and workload of the organization -Available funding -The political landscape Ch. 3, pg. 30 |
|
|
Four main elements in the "cycle of resources" |
-Public education -Engineering and code enforcement -Fire suppression -Fire investigation Ch. 3, pg. 31 |
|
|
"According to the NFPA, there were __________ fires reported during 2007 involving ____________ in property damage." |
-1,557,500 -$14.6 billion Ch. 3, pg. 31 |
|
|
"Fires are typically less than ______ of the workload for any fire department." |
10% Ch. 3, pg. 31 |
|
|
What NFPA standard defines what a company is? |
NFPA 1201, Standard for Providing Emergency Services to the Public Ch. 3, pg. 32 |
|
|
According to NFPA 1201, a company is a group of members that is the following: |
-Under the direct supervision of an officer or leader -Trained and equipped to perform assigned tasks -Usually organized and identified as engine, ladder, rescue, or squad companies -Usually operates with one piece of apparatus -Arrives at the scene on fire apparatus or assembles at the scene prior to assignment Ch. 3, pg. 32 |
|
|
"An engine company is composed of an apparatus or vehicle, generally referred to as a _______________, staffed by ______________________ trained and assigned to _____________________________." |
-Engine or pumper -Firefighters and a supervisor (officer) -Deliver water, deploy hoselines, and execute other associated tactics to extinguish fires. Ch. 3, pg. 32 |
|
|
"A ladder or truck company is composed of a __________________, staffed by ____________ trained and assigned to _____________________." |
-Aerial apparatus or vehicle -Firefighters and a supervisor (officer) -Place ladders, accomplish search and rescue, perform ventilation and forcible-entry operations, secure utilities, and perform salvage or overhaul at fire and other emergency scenes Ch. 3, pg. 32-33 |
|
|
"A rescue or squad company is composed of a vehicle carrying ___________...staffed by _______________ trained and assigned to ____________________________." |
-Specialized equipment -Firefighters and a supervisor (officer) -Perform forcible entry, search and rescue, and other specialized tasks at fire scenes. Ch. 3, pg. 33 |
|
|
"Many fire-service-based ambulance or EMS companies are composed of a _____________, carrying ______________, and staffed by _____________________, trained to ________________________________." |
-Transport vehicle -Specialized medical equipment -Firefighters -Provide treatment to patients, including first aid, CPR, BLS or ALS, and other medical procedures prior to arrival at a healthcare facility. Ch. 3, pg. 33 |
|
|
"The quint is defined by the NFPA 1901...as fire apparatus with _______________, _______, ____________, ___________________, and __________________." |
-A permanently mounted fire pump -A water tank -A hose storage area -An aerial ladder or elevating platform with a a permanently mounted waterway -A complement of ground ladders Ch. 3, pg. 34 |
|
|
"NFPA 1901...defines a mobile water supply apparatus (water tender) as a vehicle designed primarily for _________________." |
-Transporting water to fire emergency scenes to be applied by other vehicles or pumping equipment. Ch. 3, pg. 34 |
|
|
"A firefighter, as defined by NFPA 1001..., is an individual possessing ____________________." |
The knowledge and skills to function as an integral member of a firefighting team, under supervision, in hazardous conditions Ch. 3, pg. 34 |
|
|
What type of officer is "responsible for the supervision of the personnel and resources assigned to a single or multi-unit engine, ladder, or squad company"? |
Company officer Ch. 3, pg. 37 |
|
|
What type of officer is "responsible for the supervision of the personnel and resources associated with multiple units/stations or organizational disciplines within the fire department"? |
Battalion or district chiefs Ch. 3, pg. 37 |
|
|
What type of officer is "responsible for the supervision of the personnel and resources associated with a major functional discipline (training, emergency medical services, community risk reduction, etc.) within the fire department"? |
Deputy or assistant chiefs Ch. 3, pg. 38 |
|
|
What type of officer must "serve as a department head and must possess advanced administrative, financial, communications, political, legal, managerial, analytical, and information management skills and abilities"? |
Fire chief (also known as chief engineer or commissioner in some districts) Ch. 3, pg. 38 |
|
|
Ambulance personnel must have what minimum certifications? |
EMT certification Ch. 3, pg. 39 |
|
|
Name three factors in attracting volunteers |
-Length of service award program (LOSAP) -Pay per call or per hour -Tax exemptions or deductions -Health insurance -Tuition assistance -Low-interest housing loans Ch. 3, pg. 42 |
|
|
"Standard operating procedures (SOPs) or standard operating guidelines (SOGs) typically address ____________________________." |
Operational matters such as hose loads, water supply, high-rise operations, and safety requirements. Ch. 3, pg. 43 |
|
|
"The incident command system (ICS) is ___________________________________________." |
An organizational system that provides command and control at these emergency incidents and meets the requirements of government regulations Ch. 3, pg. 43 |
|
|
"The command staff consists of ________________, _______________, _______________, and __________________" |
-The incident commander -The safety officer -The information officer -The liaison officer Ch. 3, pg. 43 |
|
|
"The incident commander is the individual responsible for _____________________." |
The management of all incident operations at the incident site. Ch. 3, pg. 43 |
|
|
"The safety officer is a member of the command staff responsible for __________________________________." |
Monitoring and assessing safety hazards or unsafe situations and for developing measures for increasing personnel safety Ch. 3, pg. 43 |
|
|
"The information officer is a member of the command staff responsible for ___________________________________." |
Interfacing with the public and media or with other agencies that require information directly from the incident. Ch. 3, pg. 43 |
|
|
"The liaison officer is a member of the command staff responsible for ________________________." |
Coordinating with representatives from cooperating and assisting agencies Ch. 3, pg. 43 |
|
|
"The general staff consists of the _____________, the ________________, the ________________, and the ____________________." |
-Operations section -Planning section -Logistics section -Finance/administration section Ch. 3, pg. 43 |
|
|
"The operations section is responsible for __________________________." |
All tactical operations at the incident Ch. 3, pg. 43 |
|
|
"The planning section is responsible for _________________________________." |
The collection, evaluation, and dissemination of tactical information related to the incident, and for the preparation and documentation of incident action plans. Ch. 3, pg. 43 |
|
|
"The logistics section is responsible for ________________________." |
Providing facilities, services, and materials for the incident Ch. 3, pg. 43 |
|
|
"The finance/administration section chief is responsible for ____________________." |
All incident costs and financial considerations. Ch. 3, pg. 43 |
|
|
"The incident command post (ICP) is _________________________." |
The location where the primary command functions are executed Ch. 3, pg. 44 |
|
|
"The staging area is _________________________________." |
A location set up at an incident where resources can be placed while awaiting a tactical assignment. Ch. 3, pg. 44 |
|
|
"Base is the location where ____________________." |
Primary logistics functions for an incident are coordinated and administered Ch. 3, pg. 44 |
|
|
"Camp is _________________________. It is equipped and staffed to _____________________________." |
-Geographical site within the general incident area but separate from the incident base -Provide sleeping, food, water, and sanitary services to incident personnel. Ch. 3, pg. 44 |
|
|
"The NFPA was establish in __________." |
1896 Ch. 3, pg. 44 |
|
|
NFPA 1001 |
Standard for Fire Fighter Professional Qualifications Ch. 3, pg. 45 |
|
|
NFPA 1002 |
Standard on Fire Apparatus Driver/Operator Professional Qualifications Ch. 3, pg. 45 |
|
|
NFPA 1003 |
Standard for Airport Fire Fighter Professional Qualifications Ch. 3, pg. 45 |
|
|
NFPA 1005 |
Standard for Professional Qualifications for Marine Fire Fighting for Land-Based Fire Fighters Ch. 3, pg. 45 |
|
|
NFPA 1006 |
Standard for Rescue Technician Professional Qualifications Ch. 3, pg. 45 |
|
|
NFPA 1031 |
Standard for Professional Qualifications for Fire Inspector and Plan Examiner Ch. 3, pg. 45 |
|
|
NFPA 1033 |
Standard for Professional Qualifications for Fire Investigator Ch. 3, pg. 45 |
|
|
NFPA 1035 |
Standard for Professional Qualifications for Public Fire and Life Safety Educator Ch. 3, pg. 45 |
|
|
NFPA 1051 |
Standard for Wildland Fire Fighter Professional Qualifications Ch. 3, pg. 45 |
|
|
NFPA 1061 |
Standard for Professional Qualifications for Public Safety Telecommunicator Ch. 3, pg. 45 |
|
|
NFPA 1081 |
Standard for Industrial Fire Brigade Member Professional Qualifications Ch. 3, pg. 45 |
|
|
NFPA 1500 |
Standard on Fire Department Occupational Safety and Health Program Ch. 3, pg. 45 |
|
|
NFPA 1581 |
Standard on Fire Department Infection Control Program Ch. 3, pg. 45 |
|
|
NFPA 1582 |
Standard on Comprehensive Occupational Medical Program for Fire Departments Ch. 3, pg. 45 |
|
|
NFPA 1583 |
Standard on Health-Related Fitness Programs for Fire Department Members Ch. 3, pg. 45 |
|
|
"The IAFC was established in ___________." |
1873 Ch. 3, pg. 45 |
|
|
"The IAFF was officially established in ___________." |
1918 Ch. 3, pg. 45 |
|
|
"Department of Homeland Security was established after ________________, when __________." |
-The September 11, 2001, terrorist attack -Duplications and gaps were exploited in federal, state, and local government resources Ch. 3, pg. 45 |
|
|
"OSHA, part of the US Dept of Labor, was established to _____________." |
Ensure safe working conditions Ch. 3, pg. 45 |
|
|
"NIOSH supports _______ through _____________." |
-OSHA -Research and educational training Ch. 3, pg. 46 |
|
|
"ISO is a _______________________ that _______________________." |
-Nonprofit voluntary association of insurers -Gathers data for the purpose of setting fire insurance rates Ch. 3, pg. 46 |
