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9 Cards in this Set
- Front
- Back
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Selection Process
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Initial, substantive, contingent
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Situational Judgement Tests
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ask applicants how they would perform in a variety of job situations and compare their answers to those of high-performing employees.
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Contingent Method
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Drug tests (you will be employed contingent upon...)
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Four general skill categories
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literacy, technical, interpersonal, problem solving
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360-Degree Evaluations
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provide performance feedback from the employee’s full circle of daily contacts, from mailroom workers to customers to bosses to peers
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Performance Evaluation: Critical Incidents
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focus on those behaviors that are key in making the difference between executing a job effectively and executing it ineffectively
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Graphic Ratings Scales
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Rating each skill on importance
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Behaviorally Anchored Rating Scales
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combine major elements from the critical incident and graphic rating scale approaches.
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Ways to improve perform. evals:
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Use Multiple Evaluators
Evaluate Selectively Train Evaluators Provide Employees with Due Process |
