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11 Cards in this Set

  • Front
  • Back

Team

A group of two or more people existing to fulfill a purpose interdependently




Mutually accountable for achieving common goals, influencing each other

Permanence

How long the type of team usually exists

Skill Differentiation

Degree of skill/knowledge diversity in the team

Authority Differentiation

Degree that decision-making responsibility is distributed throughout the team or centralized

Informal Groups

Exist primarily for the benefit of their members


(example: innate drive to bond, social identity, goal accomplishment, emotional support)

What are the three advantages of teams?

1. Make better decisions, products/services


2. Better information sharing


3. Increase employee motivation/engagement

What are the two challenges of teams?

1. Process Losses


2. Social Loafing

Process Losses

Resources needed for team maintenance

Social Loafing

Members potentially exert less effort in teams than alone

Team Composition

1. Cooperating

2. Conflict Resolving


3. Comforting


4. Communicating


5. Coordinating

Stages of Team Development

1. Forming: learn about each other; evaluate membership


2. Storming: conflict; members proactive, compete for roles


3. Norming: roles established; consensus around team objectives and eam mental model


4. Performing: efficient coordination; highly cooperative; high trust; commitment to team objectives; identify with the teams


5. Adjourning: disbanding; shift from task to relationship focus