Exam 2 Review

Front 1

Which one is not one of the five steps of positive reinforcement?

a. Understand the purposes of positive reinforcement.
b. State the undesired behavior.
c. Create an opportunity for the desired behavior.
d. None of the above.
e. All of the above.

Back 1

e. All of the above.

Front 2

“State the desired behavior that you want your boss to show” is what step in the FIVE steps?
a. State the undesired behavior.
b. State the desired behavior.
c. Understand the purpose of positive reinforcement.
d. Give verbal praise.

Back 2

b. State the desired behavior.

Front 3

One of the key factors affects productivity is motivation.
a. True
b. False

Back 3

a. True

Front 4

This kind of motivation is performed for its own sake.
a. Intrinsic
b. Extrinsic

Back 4

a. Intrinsic

Front 5

Our understanding of human motivation is not necessary.
a. True
b. False

Back 5

b. False

Front 6

What are the four areas we general overview when decoding why an individual does not appear to be motivated?

Back 6

Person-Job-Reward fit, job design, the role of the leader, the role of organizational policies and rewards.

Front 7

This kind of theory focus on the specific internal needs that motivate people.

a. Content Theories
b. Process Theories
c. Turner Theories
d. Maslow Theories

Back 7

a. Content Theories

Front 8

According to the textbook, research on the Maslow’s Theory (Hierarchy of Needs) has failed; therefore, it can not be used in helping manager understand different types of human needs.

a. True
b. False

Back 8

b. False

Front 9

A need to accomplish goals, excel, and strive continually to do things better is defined as:

a. The need for power
b. The need for affiliation
c. The need for achievement

Back 9

c. The need for achievement

Front 10

How many characteristics we have in Job Characteristics Model?

a. 2
b. 3
c. 4
d. 5
e. 6

Back 10

d. 5

Front 11

Job enlargement attempt to change the nature of the job by broadening responsibilities.

a. True
b. False

Back 11

b. False

Front 12

This theory states that employees evaluate what they receive from a job in relation to what they contribute.

a. Goal-Setting Theory
b. Turner Theory
c. Jiale Qin Theory
d. Equity Theory

Back 12

d. Equity Theory

Front 13

“Feedback leads to higher performance than nonfeedback” is a lesson from Equity Theory.

a. True
b. False

Back 13

b. False

Front 14

Process theories also include McClelland’s need theory.

a. True
b. False

Back 14

b. False

Front 15

Expectancy theory assumes that motivation is a function of what linkages

Back 15

A: the effort-performance expectation, the performance-outcome expectation, the valance of the reward. (P. 110 for more details)

Front 16

Punishment is defined as the first step of reinforcement theory.

a. True
b. False

Back 16

b. False

Front 17

Extinction occurs when the reinforcer of an undesired behavior is taken away.

a. True
b. False

Back 17

a. True

Front 18

Setting challenging goals is defined as the leaders set a vision that is inspiring and motivating

a. True
b. False

Back 18

b. False

Front 19

Leaders set a vision that is inspiring and motivating is what of the following action script?

a. Ensuring the employees
b. Setting challenging goals
c. Creating the right vision
d. None of the above
c. All of the above

Back 19

c. Creating the right vision

Front 20

Companies cannot compete without motivated employees.

a. True
b. False

Back 20

a. True

Front 21

Manager and organizations can influence employee motivation unless they understand what motivates individual employees.

a. True
b. False

Back 21

b. False

Front 22

Experts see what motivates employees is such a simple matter to deal with.

a. True
b. False

Back 22

b. False

Front 23

Experts take pains to create an inspiring shared vision for their team, work unit, or department.

a. True
b. False

Back 23

a. True