Exam 2

Front 1

if you use paraphrases effectively, you may anticipate that the client will

Back 1

feel heard

Front 2

Counselor response: "They keep making fun of your shoes?"
This response can be classified as

Back 2

Encourage in the form of a restatement using Damaris's exact key words.

Front 3

Which of the following is TRUE of an accurate paraphrase?

Back 3

a. Learning a few key words in the client’s language.
b. Suggesting that the client talk about especially important issues in his/her own language and then translating them for the interviewer.
c. Becoming competent and knowledgeable in key aspects of a culture.
d. All of these

Hint 3

d. All of these

Front 4

Summarizing encompasses a longer period of conversation and issues too

Back 4

discussed by the client over several interviews. In summarizing, the interviewer attends to verbal and nonverbal comments from the client over a period of time and then selectively attends to key concepts and dimensions, restating them for the client as accurately as possible. The facts, thoughts, and emotions are included in the summary. A check-out at the end for accuracy is an important part of the summarization.

Front 5

Which of the following might be useful for the interviewer who wishes to work with bilingual clients, even though not particularly skilled in the languages of the client

Back 5

A. Learning a few keywords and the client’s language.
B. Suggesting that the client talk about especially important issues in his or her own language and then translating them for the interviewer.
C. Becoming competent and knowledgeable in key aspects of a culture.
D. All of these

Hint 5

All of these

Front 6

To master the skills of gold, Tiger Woods

Back 6

Practice, practice, practice

Front 7

The first step in the eliciting and reflecting feelings is to recognize key emotional words expressed by the client. Which of the following is NOT an emotional word

Back 7

D. Considerate

Hint 7

D. Considerate

Front 8

Social emotions are built on primary emotions and are learned and family and cultural context.

Back 8

TRUE

Front 9

Non-verbal indications of a client who is deeply emotional may most often include

Back 9

a)Rapid breathing, speech hesitations, and facial flushing

Hint 9

Rapid breathing, speech hesitations, and facial flushing

Front 10

Assuming you have sufficient trust to help a client increase emotional expression, you might try

Back 10

A. commenting on their non-verbals, (correct)
B. asking them to repeat emotionally loaded words,(correct)
D. a and b are correct

Hint 10

D. a and b are correct

Front 11

Which of the following will NOT help you practice reflection of feeling?

Back 11

D. focusing on integrating reflection of feeling with questioning and encouraging and paraphrasing

Hint 11

D. focusing on integrating reflection of feeling with questioning and encouraging and paraphrasing

Front 12

Which of the following correctly details the techniques of reflecting feelings?

Back 12

C. sentence stem, feeling label, brief context, tense, checkout

Hint 12

sentence stem, feeling label, brief context, tense, checkout

Front 13

The emotional center of the brain is the

Back 13

limbic system

Front 14

Which of the following emotional styles is accurately defined below?

Back 14

Sensorimotor , Concrete , Abstract formal-operational , Abstract dialectic/systemic

Front 15

If you're working in management, reflections of feeling

Back 15

is often shortened to a brief acknowledge meant of feeling

Front 16

To help clients decrease emotional expression, the following might be useful.

Back 16

“let's stop for a moment and breathe deeply.")

Front 17

The basic listening sequence can help ensure that

Back 17

A. encouraged to bring out the facts feeling and thoughts around their issues,
B. clients tell their storys more fully,
C. interviewers reduce their talk time,
D. all of the above

Hint 17

all of the above

Front 18

When the interviewer links to an earlier client comment, introduces a new frame of reference, or uses the positive asset search, these are components of

Back 18

Additive empathy

Front 19

Crespi studied teenagers on death row and found

Back 19

These were not pleasant
individuals, but Tony found that they had experienced
an average of 10 identifiable events of abuse, incest,
trauma, and neglect as they grew up. Small wonder
that they lack understanding and respect for others!
Crespi's findings suggest that life events have produced
their lack of empathy, with resultant less firing
of mirror neurons. Some believe that genetics are the
cause" of antisocial and acting-out behavior. But it is
also clear that we need to understand and consider the
likely developmental history of individuals exhibiting
such behavior.

Front 20

"Robert, I'd like to know some things that have gone well for you at work." Identify the stage from the five-stage dimensions of the interview where an interviewer would most likely use this statement.

Back 20

paraphrase, structuring, open question, and beginning positive asset search

Front 21

"Mobility" is to "immobility" as cultural intentionality is to

Back 21

A. stuckness
B. impasse
C. blocked
D. all of the above

Hint 21

all of the above

Front 22

Confrontation is

Back 22

not a direct, harsh challenge. Think of it, rather, as a more gentle
that involves listening to the client carefully and respectfully; and, then, seeking to I
the client examine self or situation more fully. Confrontation is not "going against"
client; it is "going with" the client, seeking clarification and tlic possibility of a crea
New, which enables resolution of difficulties.

Front 23

Which one of the following is NOT a technique to supportively challenge or confront a client?

Back 23

match tonal quality with the client during the feedback of discrepancies.

Front 24

According to the authors, direct confrontation may be inappropriate for

Back 24

Asian, Latina/ Latino, and Native American clients

Front 25

The reality of the story is acknowledged during _______ of the Client Change Scale

Back 25

DENIAL

Front 26

1. I feel sad because my friend and I had a serious argument

Back 26

A. Sensorimotor (correct)
B. Concrete
C. Formal Operational
D. Dialectic/Systematic

Hint 26

Sensorimotor

Front 27

As I reflect on it, I think I am sad in many such situations. Loss and difficulties between people really trouble me.

Back 27

A. Sensorimotor
B. Concrete
C. Formal Operational (correct)
D. Dialectic/Systematic

Hint 27

Formal Operational

Front 28

Perhaps my sadness is representative of my family and cultural background. We gave so much attention to getting along that I have real trouble in dealing with conflict. None of us ever argued.

Back 28

A. Sensorimotor
B. Concrete
C. Formal Operational
D. Dialectic/Systematic (correct)

Hint 28

Dialectic/Systematic

Front 29

Angry eyes, blazing with fire, "DAMMIT"

Back 29

A. Sensorimotor (correct)
B. Concrete
C. Formal Operational
D. Dialectic/Systematic

Hint 29

Sensorimotor

Front 30

I was walking down the hall in the high school and this group came up to me and called me a filthy name. I just came out as gay. I feel really angry about it.

Back 30

A. Sensorimotor (correct)
B. Concrete
C. Formal Operational
D. Dialectic/Systematic

Hint 30

Sensorimotor

Front 31

Well, as I think about it, it is good that I can get angry. In the past, I used to hide who I was. Perhaps I can feel a little better about myself as I allowed myself to get angry.

Back 31

A. Sensorimotor
B. Concrete
C. Formal Operational (correct)
D. Dialectic/Systematic

Hint 31

Formal Operational

Front 32

This school really makes it hard for gays and lesbians to be themselves. It upsets me and makes me angry, but I also know that I've got to deal with the system as it is if I am ever going to help it change. Those who fear me are perhaps the ones who need the most help.

Back 32

A. Sensorimotor
B. Concrete
C. Formal Operational
D. Dialectic/Systematic (correct)

Hint 32

Dialectic/Systematic

Front 33

Spirituality is vital in my culture. I have gained so much for my families observing all the Holy laws and rituals. I gain great comfort from my surroundings.

Back 33

A. Sensorimotor
B. Concrete
C. Formal Operational
D. Dialectic/Systematic (correct)

Hint 33

Dialectic/Systematic

Front 34

The spirit is in me and I experience it right now as a warm, protecting feeling in my heart.

Back 34

A. Sensorimotor (correct)
B. Concrete
C. Formal Operational
D. Dialectic/Systematic

Hint 34

Sensorimotor

Front 35

Last night, we had a family ritual. The first thing we did was to sit down and pray together. I got a real feeling of comfort just in being there.

Back 35

A. Sensorimotor
B. Concrete
C. Formal Operational
D. Dialectic/Systematic (correct)

Hint 35

Dialectic/Systematic

Front 36

As I think about it, my religion has always been and always will be a real comfort to me.

Back 36

A. Sensorimotor
B. Concrete
C. Formal Operational (correct)
D. Dialectic/Systematic

Hint 36

Formal Operational