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29 Cards in this Set
- Front
- Back
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communication |
process by which people use symbols, signs, and behaviors to exchange info |
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functional perspective |
examination of how communication behaviors work to accomplish goals in personal, group, organizational, or public situations |
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relationships |
interconnections or interdependence between 2 or more people that function to achieve some goal |
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interdependence |
what we do affects others and what others do affect us |
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affiliation |
the affect or feelings you have for others |
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goal achievement |
relying on communication in order to accomplish particular objectives |
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control |
ability go the one person group or organization to influence others and how relationships are conducted |
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symbols |
arbitrary constructions that refer to people, things, and concepts |
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code |
a set of symbols that are joined to create meaningful messages |
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encoding |
the process of mentally constructing a message for production |
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decoding |
the process of receiving a message by interpreting and assigning meaning to it |
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channel |
simply the method through which communication occurs ex: text, phone, email |
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transactional |
involves 2 or more people actings as a sender and a receiver, responses are dependent and influenced by each other |
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competent |
describes communication that is effective and appropriate for the situation, communicators evaluate own communication process |
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outcome |
has to do with the product of an interchange in a negotiation |
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process |
measures the success of communication by considering the methods an outcome is accomplished |
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ethics |
the study of morals, choices individuals make in their relationships with others |
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communication skills |
behavioral routines based on social understandings; they are used by communicators to achieve particular goals |
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linear model |
simplest form of communication |
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sender |
originates communication with words or actions |
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message |
the words or actions, carried through a channel |
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noise |
interference throughout channel message altered |
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receiver |
target for message to arrive |
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interaction model |
exhibits communication between sender and receiver that incorporates feedback |
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feedback |
message from receiver, a response |
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competent communication model |
transactional, the people are communicating at the same time, sending and receiving messages at the same time |
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cognitions |
the thoughts that individuals have about themselves and others including who, what, how, they like themselves |
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behavior |
observable communication, including verbal and nonverbal messages |
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dyad |
pair of individuals |
