Etra-Test 1 Material

Front 1

Close - S/V On, Vacant/NOH (moving), R<2CFH

Back 1

Elec Test, Get Mtr # and Read, R check <2 CFH Leave Gas ON and complete order "Read Only" (Soft Close), Form 6552 -- Gas is On Tag

Front 2

Close - S/V On, Vacant/NOH, R>2CFH

Back 2

Elec Test, Get Mtr # and read, R Check >2CFH, Turn gas OFF and install clamshell or barrel, complete order as "Installed Clamshell" (hard close), DO NOT LEAVE FORMS, Document why closed (excessive R)

Front 3

Close - S/V On, New Occupant Home

Back 3

Test elec, get mtr # and read, R check (make sure they turn appliances off while safety checking), get name # and move in date, inform 72 hours to call CCC to complete application, leave form 6552 (Gas On) and 3853 (Home Energy and Safety Guide), Hot add turn on + complete Close as "Read Only" and Turn-On as "On No Entry" orders.

Front 4

Close - S/V On, Existing Customer Not Moving

Back 4

Cancel order (Code 60), document in "Remarks" name of person canceling

Front 5

Close - S/V On, Existing Customer Not Ready

Back 5

Mark as "Incomplete - Futured", refer to CCC enter appropriate date, document name in Remarks

Front 6

Close - S/V Off, Unsecured MSA

Back 6

Elec test, mtr # and read, install clamshell, doc "Found Off" and complete as "Installed Clamshell"

Front 7

Close - S/V Off, Secured MSA

Back 7

Elec test, mtr # and read, incomplete "Ducplicate Order" and input

Front 8

Close - S/V off, New Occupant Requests Service

Back 8

Elec test, mtr # and read, secure MSA and refer to CCC and complete close order as "Installed Blank"

Front 9

Fumigation Close -- 7 Steps

Back 9

1. Inspect MSA and riser (incomp if dmg) 2. Close S/V, disconnect mtr 3. Check pressure from inlet, record F + LU, change Kreg 4. Blank inlet, reconnect 5. Soap entire MSA and RFA if S/V leaking 6. Locking device 7. Complete order, form 5400 on MSA above S/V and front door

Front 10

Gas Flow on Header

Back 10

S/V, Reg, Meter Valve, Meter

Front 11

1. F and LU OPP 2. F and LU non-OPP 3. rlxn to orifice 4. PSI reg diaphragm unseats

Back 11

1. 7-9, <12''WC 2. 7-10, <1.5x F 3. F = demand of gas, open orifice LU = no demand, orifice fully closed 4. 14

Front 12

Purpose of reg vent

Back 12

allow air to enter/exhaust above diaphragm

Front 13

Reg Pressure building

Back 13

valve disc or seat may be dirty, orifice damaged

Front 14

What are PCBs? What do to when found?

Back 14

Polychlorinated Byphenyls, any liquids found in facilities, CALL SUPERVISOR

Front 15

Customer experience (3 elements)

Back 15

Customer Service (def by provider), Customer Satisfaction (def by customer), customer loyalty (cont'd buisness)

Front 16

Missed timed appt's: HBI & CSO, all other

Back 16

$50.00, $25.00 ; audited, must have finish remarks if not on time

Front 17

metal connection elements

Back 17

anode > electrolyte > cathode = metal cxn

Front 18

Methods to reduce corrosion

Back 18

protective coating, elec insulation, cathodic protection

Front 19

cathodic protection

Back 19

anodes attach to service line underground, forcing current to become negative and corrode anode rather than gas pipe

Front 20

AL Riser Inspection: when inspected? IDs? process and criteria? No-Go Gauge?

Back 20

Tool type orders. AL tag, black/green sleeve, tapered (weld), locating wire, casing crimp cxn, FBE coating, perfection (bulges). Inspect (soap, 1/2'' clearance below weld or 1'' down dmg part, remove tags and tape, verify no AOCs), coat (gauge test, clean, primer and wrap). If gauge slides through and not leaking, FUP and spray black paint

Front 21

AL Riser Casing

Back 21

steel tubing that houses and protects AG portion of PE and provides structural integrity

Front 22

AL Riser Vertical Protective Sleeve

Back 22

loose fitting plastic tube to protect vs external dmg such as landscaping

Front 23

"Heavy Rust"

Back 23

steel piping that is extensively corroded and/or deeply pitted