Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
9 Cards in this Set
- Front
- Back
Pre-existing conditions affecting Interpersonal Communication
|
1. Values, attitudes, and beliefs
2. Culture or religion 3. Social status 4. Gender 5. Age or developmental level 6. Environment of setting |
|
Active Listening Acronym
S O L E R |
Sit squarely facing the client
Open posture Lean forward to client Eye contact Relax |
|
Feedback: should be Descriptive not Evaluative
|
Descriptive: an objective observation ("Jane was upset today when you called her fatty")
Evaluative: makes judgments ("You were rude and inconsiderate to Jane today") |
|
Therapeutic Relationship
|
An interaction between two people (usually a care giver and a care receiver) in which input from both participants contribute to a climate of healing, growth promotion, and / or illness prevention.
|
|
Therapeutic Use of Self
-Travelbee 1971 |
"The ability to use one's personality consciously and in full awareness in an attempt to establish relatedness and to structure nursing interventions"
-The instrument for delivery of that care -Internal value system -Nurse must possess self-awareness, self-understanding, about self |
|
Conditions Essential to Developing a Therapeutic Relationship
|
1. Rapport - special feelings on the part of both (acceptance, trust)
2. Trust - one must feel confident in the other person's presence 3. Respect - to believe in the dignity and worth of an individual regardless of his behavior 4. Genuineness - The nurse's ability to be open, honest, and "real" 5. Empathy - the nurse UNDERSTANDS what the client feels vs. Sympathy - the nurse SHARES what the client feels |
|
Psych Nursing Process is Implemented with Therapeutic Interpersonal Relationships
4 Phases are.... |
1. Preinteraction - preparing for the first encounter
2. Orientation - become acquainted, formulate a contract 3. Working phase - promote change 4. Termination - evaluate goal attainment and ensure closure |
|
Transference
|
During the working phase...when the CLIENT unconscioulsy attributes (transfers) to the nurse, feelings and behavioral predispositions formed toward a person from his past
|
|
Countertransference
|
During the working phase...
The NURSE'S behavioral and emotional response to the client |