Afsc 3F171

Front 1

What was the Congressional Act that prohibited unlawful discrimination for private employers, labor unions, and employment agencies?

Back 1

The Civil Rights Act of 1964

Front 2

In what year did the AF became the model EO program by combining civilian and military EO offices in as a result of a 21st Century Initiative (AFSO21).

Back 2

2008

Front 3

Before 1970, the military saw sit-ins, disturbances, and demonstrations of the ‘60's as what?

Back 3

Civilian problems.

Front 4

The first race relations training occurred in August of 1972 and was an 18 hour mandatory training focused on what?

Back 4

Institutional and personal insensitivity, personal prejudice, and unconscious bigotry.

Front 5

The5 principles of an effective EO system are command commitment &accountability; effective training; _______________

Back 5

prompt, thorough & fair complaints handling; services distinctness; and clarity of policy and law

Front 6

TheDOD EO Policy ensures service members are afforded an environment free ofbarriers that prevent them from rising to the highest level of responsibilitypossible based on _______________________ .

Back 6

individual merit, fitness, and capability

Front 7

AffirmativeAction was born in the civil rights movement and calls for _____________________

Back 7

qualified minorities and women to be given special consideration in employment.

Front 8

__________________ created diversity not available in the current construct; encourageslower represented demographics an even footing; breaks stereotypes; andattempts to make up for years of discrimination.

Back 8

Affirmative Action

Front 9

What Executive Orders affected the Affirmative Action Plan (AAP).

Back 9

E.O.'s 8802, 10925, 11246, and 11478

Front 10

E.O.10925 established ___________________.

Back 10

President’s Committee on EEO with a mission to end discrimination employment

Front 11

Regentsof the University of California v. Bakke is a landmark Supreme Court case thatdetermined what?

Back 11

That all racial quotas were always unconstitutional.

Front 12

TheDOD Human Goals Charter stated the agency must recognize _______________, not an individual’s religion – to show anindividual respect.

Back 12

individual needs, aspirations, and capabilities

Front 13

How many objective are in the 1974 USAF AAP outline that impacted the militarypersonnel life cycle.

Back 13

19

Front 14

TheAir Force’s definition of diversity does not include _____________

Back 14

Family pedigree.

Front 15

What does the Air Force's definition of diversity include?

Back 15

Geographic background, personal life experiences, and socioeconomic background.

Front 16

What are considered primary dimensions orfactors of an individual.

Back 16

Things you can generally see, such as gender

Front 17

Thereare 7 techniques used to bridge differences and build on similarities. Which one refers to acknowledging a connection between thoughtsand deeds and becoming aware of what your own thinking and assumptions are.

Back 17

Developing mindfulness

Front 18

What are the 7 techniques used to bridge differences and to build on similarities?

Back 18

Develop mindfulness, seek information, be other oriented, ask questions, develop flexibility, tolerate ambiguity, and avoid negative judgement.

Front 19

What are conditions favorableto social movement?

Back 19

Cultural drift, social disorganization, and social discontent

Front 20

What is a Culturaldrift?

Back 20

A gradual, vast, sweeping change in the values or behavior in society, like the civil rights movement.

Front 21

What is at the heart of culture.

Back 21

- Languageis at the heart of culture.

Front 22

What is a movement of people from one place to another for the purpose of takingresidence.

Back 22

Migration

Front 23

What was first passed in 1666 to limit the privileges of becomingcitizens to foreign-born Protestants.

Back 23

- TheNaturalization Act

Front 24

What did President Truman sign in 1948 tointegrate the armed forces?

Back 24

E.O. 9981

Front 25

Themilitary bases of unlawful discrimination are what?

Back 25

race, color, religion, national origin, sex, sexual orientation, sexual harassment.

Front 26

GordonAllport’s 5 levels of prejudice from lowest to highest are ________________?

Back 26

antilocution, avoidance, discrimination, physical attack, and extermination.

Front 27

In1986, the Supreme Court laws recognized sexual harassment as a form of what?

Back 27

sex discrimination.

Front 28

TheAir Force Course, EO-2000 Awareness focuses on the roles and responsibilitiesof commanders, supervisors, and subordinates when responding to issuesinvolving sexual harassment, subtle discrimination, and extremist groups with what goal?

Back 28

The goal was to reaffirm and recommit to equal opportunity and treatment to ensure sexual harassment and discrimination did not go unchallenged.

Front 29

Thebest prevention measure for eradicating sexual harassment is _____________________.

Back 29

education and training.

Front 30

In1942, the military banned all ______________ and denied them the right to enterthe military.

Back 30

homosexuals

Front 31

E.O.11478 prohibits what?

Back 31

discrimination and ensures equal opportunity in federal employment for all individuals.

Front 32

Itis important that members of your installation understand the EO program isabout __________.

Back 32

prevention, promotion, and fairness.

Front 33

What are recommended ways toearn the commander’s trust of you as an EOA?

Back 33

Being a good listener, presenting all options, giving recommendations based on policy, and allowing the best solution to be selected

Front 34

What are some methods of learning that are commonmeans of a continuance of learning for progression in the EO career field.

Back 34

EO functional training workshops, EEOC Examining Conflicts in Employment Laws (EXCEL) conference, EEO seminars, courses or on-site training sessions, FDR trainings, and DOD symposiums

Front 35

What are the AF Core Values

Back 35

integrity first, service before self, and excellence in all we do.

Front 36

What is a means of monitoring unit manning as well as controlling incoming andintra-unit assignments.

Back 36

An UMPR

Front 37

What is used to request a change to the unitmanpower document.

Back 37

An ACR (authorization change request)

Front 38

What is used to notify you when changes tothe manpower requirement record occur.

Back 38

An ACN (authorization change notification)

Front 39

What is theminimum grade requirement for personnel applying to enter the EO career field

Back 39

SSgt Select.

Front 40

What regulation governs the minimum retraining requirements for the EO career field.

Back 40

- AFMAN36-2108

Front 41

What are the required documents to be submitted in are-trainee final package.

Back 41

- Thelast 3 EPRs, a Letter of Recommendation from applicants commander and EOdirector, and AF Form 422

Front 42

- NonDEOMI EO volunteers may perform what activities?

Back 42

update HRE attendance, perform clerical duties, assist with set up of the classroom, and administer critiques.

Front 43

Anyorganization needs _________________ to function effectively.

Back 43

clearly stated policies

Front 44

Membersshould be evaluated on ________________ according to EO guidance and programs.

Back 44

Merit, Fitness, and Capability

Front 45

What is used to provide prompt, fair, and impartialprocessing and resolution under 29 Code of Federal Regulation (CFR) part 1614.

Back 45

- TheCivilian EEO Complaint Process

Front 46

- What made it illegal to pay different wages to men and womenif they perform equal work in the same workplace.

Back 46

The Equal Pay Act of 1963

Front 47

Who is designated to takefinal action on individual complaints of discrimination and also serve as thefinal appeal authority on EO military formal complaints.

Back 47

The Director of the Air Force Review Boards Agency (SAF/MRB)

Front 48

- Enhancingleadership and readiness by fostering military and civilian EO programs andpositive HRE through world-class education, training, and research is themission of what?

Back 48

DEOMI.

Front 49

Keep commanders and complainantsapprised of clarification progress, approve HRE lesson plans, and forwardmonthly synopsis of all closed formal EO cases to Installation Commander are a few key duties of who?

Back 49

EO Director

Front 50

Acceptanceof the program by whom is directly related to the success orfailure of marketing the EO Program.

Back 50

installation personnel

Front 51

Doingyour research for marketing the EO program helps provide the commander what?

Back 51

with good solid assessments based on facts, information, and data.

Front 52

- What kind of request is a written request for DOD records.

Back 52

- AFOIA request

Front 53

- What is a personal and fundamental right protected by the Constitution.

Back 53

- Privacy

Front 54

- Whenhandling PA requests, make sure EO is the _________________

Back 54

appropriate OPR.

Front 55

What are some violations of PA policy.

Back 55

Failing to publish notice of a record system, disclosing an individual’s case file to unauthorized persons, obtaining access to an individual’s case file under false pretenses

Front 56

Whenworking with sensitive information, ________________ is the quickest method of losing your integrity and credibility.

Back 56

inappropriately releasing personal information

Front 57

Makesure unclassified materials are properly maintained and marked with __________________

Back 57

FOUO on the bottom and back of each page and on the outside of the front and back cover.

Front 58

- What AFI governs information on intellectual property.

Back 58

AFI 51-303

Front 59

- Who can you contact if you have questionsregarding copyright law information.

Back 59

SFJ and Information Management Office

Front 60

- Who develops the wing’s battle rhythm in the MICT program?

Back 60

- TheIGI

Front 61

- InMICT, EOAs are typically given the role of ___________________?

Back 61

assessor.

Front 62

- Anobservation in MICT is assigned the ______________ level of clarification if theobservation could have a negative mission impact.

Back 62

significant

Front 63

- Anobservation in MICT is assigned the minor level of clarification if theobservation __________________________

Back 63

requires corrective action but does not result in negative mission impact.

Front 64

- Who is responsible for ensuring the AF IMT 3018 is certified at the endof each reporting period?

Back 64

The EO Director

Front 65

- What section of the 3018 identifies the grand total of all complaints broken down intospecific type and bases.

Back 65

Section II

Front 66

- Who is responsible for collecting EEOC Form 462 data from each installationquarterly.

Back 66

The AFPC/EO

Front 67

- What are NOT collected on the EEOC Form 462.

Back 67

- Classcomplains, ADEA civil action, MSPB, grievance, and breach of settlementagreements

Front 68

- What should you consider prior to standing up an EO office in a forwardlocation.

Back 68

You should consider the mission, how many personnel, who is there, specific services, and what MAJCOM

Front 69

- Theapproved annual financial execution plan is the basis for the budgetauthorization issued by ____________.

Back 69

SAF/FMB

Front 70

- allocates funds to commands in amounts consistent with the apportionmentapproved by the Office of Management and Budget (OMB) or under a continuingresolution authority (CRA).

Back 70

HQ USAF

Front 71

- Who must clarify allegations of unlawful discrimination as GSU/FOBlocations.

Back 71

GSU/FOB commander

Front 72

- What document binds the GSU commander with the host-base agency.

Back 72

- Host-tenantsupport agreement

Front 73

What agency normally functions as the primary point of contact on host-tenant supportagreement.

Back 73

- LRS

Front 74

The ________________ provides readiness information to deploy, manage,and sustain Air and Space Expeditionary Force (AEF) operations.

Back 74

- The MISCAP (mission capability)

Front 75

- Whenusing the ART, how is a position coded when no one is available to complete orfulfill the tasking.

Back 75

a position is coded RED

Front 76

- Inthe ART, what is required in the event a person is not able todeploy.

Back 76

a get well date

Front 77

- Asan EOA, __________________ are not considered a consistent responsibility no matterwhere you are deployed.

Back 77

FDS briefings

Front 78

- Who is your best source of information for deployed EOoperations.

Back 78

Someone who has recently returned

Front 79

- What are two forms of Sexual harassment

Back 79

Quid Pro Quo and Hostile Working Environment

Front 80

- Militarycomplaints of unlawful discrimination and sexual harassment may be submitted tothe EO office who?

Back 80

by Active duty military, their family members, and retirees.

Front 81

- Where must you refer complaints alleging reprisal

Back 81

the IG.

Front 82

- Ifthe alleged offender appears distraught, displays emotional distress, orexpresses a threat of harming him/herself at the end of an interview, who must you contact?

Back 82

you must contact that individual’s commander, first shirt, supervisor, or security forces.

Front 83

- Who will disseminate a monthly reminder to all commander/agency chiefssoliciting information on commander worked issues (CWI) during the previous month.

Back 83

EO Director

Front 84

Who makes the determination for referral or appropriate action of an alleged offender who appears distraught display emotional distress or expresses a threat of harming him/herself or others?

Back 84

Unit Commander

Front 85

Who must you contact if during the Article 31 the member appears to become extremely emotionally distressed or distraught?

Back 85

The subject's unit commander.

Front 86

Commanders must forward allegations of sexual harassment to the applicable General Courts-Martial Convening Authority (GCMCA) within how many hours?

Back 86

72

Front 87

What information must you ensure are included as part of the CDI ROI?

Back 87

Key facts and supporting documentation submitted by the complainant, alleged offender, and witnesses

Front 88

What Air Force form is used to document the assistance you provide as a SME during a CDI?

Back 88

1271

Front 89

What category of assistance is used to document EO related concerns on the 1271?

Back 89

EO General Assistance

Front 90

The EO Office must refer third party complaints of unlawful discrimination to who?

Back 90

Their chain of command

Front 91

What Air Force form is used to document Non-EO related military facilitation?

Back 91

1271

Front 92

What Air Force form is used to document the vast majority of services and assistance you provide?

Back 92

1271

Front 93

What is the time limit for filing an informal complaint?

Back 93

No time limit

Front 94

What is the primary and preferred channel for identifying and correcting discriminatory and sexually harassing practices?

Back 94

Chain of Command

Front 95

Who possess an inherent authority to conduct inquiries into complaints/allegations of unlawful discrimination and sexual harassment?

Back 95

Commanders

Front 96

Who will notify the alleged offender's commander of an informal complaint filed with the EO Office?

Back 96

EOA

Front 97

How often must the EOA conduct follow-up actions on a complaint?

Back 97

At least every 5 duty days

Front 98

What form is uused to document anonymous EO complaints when there are sufficient details?

Back 98

1587-1

Front 99

Who must approve EO formal complaints filed outside the 60 day time standard?

Back 99

Installation Commander

Front 100

Who must be immediately notified of military EO complaints against 06 or civilian equivalent?

Back 100

IG and Installation Commander

Front 101

You must immediately notify and refer all MEO complaints involving senior officials to who?

Back 101

SAF/IGS

Front 102

How many days does the SJA have to complete the legal review of the unlawful discrimination complaint clarification?

Back 102

6 duty days

Front 103

On a substantiated complaint, how may days does the alleged offender's unit commander have to outline action taken?

Back 103

5 duty days

Front 104

How many complaint allegations must be substantiated for the entire clarification report to be considered substantiated?

Back 104

At least one.

Front 105

What form is used to document Formal EO Complaints

Back 105

1587

Front 106

When must a commanding officer forward a sexual harassment complaint or a detailed description of the allegation to the next superior officer in the chain of command who is authorized to convene a general courts martial?

Back 106

Within 72 hours

Front 107

The sexual harassment final report on the results of the investigation, including any action taken, must be submitted to the next superior officer within how many days after the date on which the investigation is commenced?

Back 107

20

Front 108

Within how many hours after receipt of a formal complaint of sexual harassment must the clarification or investigation of the complaint begin?

Back 108

72

Front 109

The EO Director may grant sexual harassment complaint clarification extensions in how many day increments?

Back 109

7 day increments

Front 110

Who must coordinate and approve EO complaints involving other installations?

Back 110

MAJCOM

Front 111

If conducting telephone interviews, when must you explain to alleged offenders their Article 31 rights, if applicable?

Back 111

Prior to conducting the interview

Front 112

What is the best source fro information to help you process a joint services military EO complaint?

Back 112

AFI 36-2706

Front 113

Who publicizes, displays, and ensures understanding and execution of all pertinent DOD and military EO policies and programs throughout the organization?

Back 113

Commander and EO staff

Front 114

Who should advise complainants that they have the option of referring an EO matter to their service for resolution?

Back 114

Host service EO director

Front 115

How long is the pre-complaint period if the complainant selects ADR?

Back 115

90 calendar days

Front 116

How many days does the complainant have to file a formal complaint after receipt of the Notice of Right to File a Discrimination Complaint from the EO counselor?

Back 116

15 calendar days

Front 117

Who, under compliance of 29 Code of Federal Regulation (CFR) part 1614 and EEO MD 110, is required to provide an advisement of the complainant's rights and responsibilities?

Back 117

EO Counselor

Front 118

How many days can the complaint process be extended if ADR is elected?

Back 118

90

Front 119

The EEO limited inquiry process begins follow what?

Back 119

You initial meeting with the aggrieved person

Front 120

How many days can you extend the informal counseling period with consent of the complainant?

Back 120

90 Calendar

Front 121

What are the two components an EO counselor needs to properly frame an EEO complaint claim?

Back 121

Policy or practice being challenged and the basis of discrimination

Front 122

What is the objective of the limited inquiry

Back 122

Define the issues and make resolution attempts at the lowest level possible

Front 123

The term race refers to an individual's what?

Back 123

Origin in Africa, North and South America, Asia, Europe, and elsewhere

Front 124

What is not important when considering religion as a protected basis?

Back 124

Whether individual's beliefs comport to standard notions of religion or to the norms associated with established religions.

Front 125

What are the 6 fundamentally valuable roles that you should hone when conducting counseling sessions during the EEO inquiry?

Back 125

Educator, information giver, facilitator, translator, messenger, suggestion maker

Front 126

What are the 8 characteristics of a successful interviewer?

Back 126

Remain flexible, maintain control of the interview, prepare and plan, treat the parties with respect, display professionalism, listen well, does not assume the party know what s/he knows, and does not reveal what s/her knows.

Front 127

What are the 3 basic theories of discrimination

Back 127

Disparate impact, disparate treatment, failure to accomodate

Front 128

What concludes the pre-complaint process?

Back 128

The final interview

Front 129

During the final interview, if the complainant is not satisfied with the resloution of the dispute, tell the complainant that s/he has the right to do what?

Back 129

Pursue the claim further through the formal complaint procedure

Front 130

When must you submit the counselor's report to the EO director

Back 130

5 calendar days from the date the formal complaint is filed.

Front 131

Who reviews the formal complaint and decide whether the case should be dismissed for a procedural reason?

Back 131

EO Director

Front 132

The acceptance and dismissal (A&D) letter must be provided to the complainant no later than how many days from the date of filing?

Back 132

NLT 30 days

Front 133

What Act authorizes payment of compensatory damages in federal agencies for some types of complaints?

Back 133

Civil Rights Act of 1991

Front 134

How long does the Investigation Resolutions Directorate (IRD) have to conduct its investigation of a complaint?

Back 134

180 days fro the day the complaint was formally filed

Front 135

The Air Force Civilian Appellate Review Office (AFCARO) provides an un-sanitized copy of the ROI to who?

Back 135

EO Director

Front 136

How many days does the complainant have from the receipt of the notice to request a hearing before an EEOC administrative judge (AJ) or to request a final agency decision (FAD) based on the ROI?

Back 136

30 days

Front 137

Who issues decisions on all federal sector appeals?

Back 137

EEOC Office of Federal Operations

Front 138

Who must the agency appeal for disagreements with any part of the AJ decision?

Back 138

EEOC

Front 139

Define mixed complaint.

Back 139

A complaint based on race, color, religion, sex, national origin,, age, disability, or retaliation related to or stemming from an action that may be appealable to the Merit Systems Protection Board (MSPB)

Front 140

What is meant by 'election' when determining how mixed complaint cases proceed?

Back 140

Complaint filed first

Front 141

What is a mixed case appeal

Back 141

An appeal filed with MSPB that alleges that na appealable agency action was affected, in whole or in part, because of discrimination on the basis of race, color, religion, sex, national origin, disability, age, genetic information or reprisal

Front 142

How many days does the agency have from the date of the filing of a mixed case complaint to issue a final decision?

Back 142

120 calendar days

Front 143

Who can be represented in a class complaint?

Back 143

A group of employees, former employees, or applicants for employment

Front 144

The AJ will deny class certification if the complainant did what?

Back 144

Unduly delayed moving for certification

Front 145

What action must be taken if an employee first files a grievance and, thereafter, files a complaint of discrimination on the same claim?

Back 145

The complaint must be dismissed without prejudice to the complainants right to proceed through the negotiated grievance procedure.

Front 146

What must a complainant be advised of when his or her negotiated grievance complaint is dismissed

Back 146

His or her obligation to raise discrimination claims in the grievance process and right to appeal the final grievance decision to the commission.

Front 147

What are 3 guidance/references for ADR that involve payment or pertain to the monetary aspects of ADR?

Back 147

The Back Pay Act, The Civil Service Reform Act, The Civil Rights Act of 1964

Front 148

Which reference is the most helpful mediation tool at your disposal for Air Force civilian disputes?

Back 148

Air Force Mediation Compendium

Front 149

What are the 6 standards of conduct for mediators to serve as ethical guidelines?

Back 149

Self-determination, impartiality, conflicts of interest, competency, confidentiality, quality of the process

Front 150

Which interest-based negotiation (IBM) area describes what the parties agree to in order to evaluate the options of a possible settlement?

Back 150

Objective criteria

Front 151

How often must the ADR manager review the local ADR plan?

Back 151

Seminanually

Front 152

What are recommended marketing avenues for ADR?

Back 152

Briefings, newsletters, articles in the base web page/paper, and pamphlets

Front 153

What entity is responsible for Air Force ADR policy and manages the Air Force ADR program?

Back 153

The Dispute Resolution Division of the Air Force General Counsel's Office (SAF/GCR)

Front 154

Who is responsible to properly manage the installation ADR program?/

Back 154

ADR manager

Front 155

How many days from the time of appointment does a neutral have to conduct a military facilitation?

Back 155

15 duty days.

Front 156

How many hours of continued training are neutrals required to complete annually?

Back 156

8

Front 157

What are the levels of voluntary certification for the ADR program?

Back 157

Level I (Basic), Level II (Intermediate), Level III (Advanced), Level IV (Master)

Front 158

What level of voluntary certification is most appropriate for base level?

Back 158

Level I

Front 159

What skill do you use as and ADR neutral to make sure you understood what was said correctly?

Back 159

Reflecting

Front 160

Who is typically in the room during a mediation session?

Back 160

Neutral, Complainant, respondent and representatvie

Front 161

What is the most popular form of ADR in use by agencies in employment-related disputes?

Back 161

Medication

Front 162

Who are the typical sources to request ADR services?

Back 162

Employees, commanders, supervisors, and the legal office.

Front 163

What is the appropriate method of ADR to resolve military complaints?

Back 163

Facilitation

Front 164

Who may not act as representative for a complainant during ADR?

Back 164

EO Specialist

Front 165

What neutral responsibility describes an ability to lead others through the mediation process?

Back 165

Take command

Front 166

Complete the process flow of a normal ADR process: Begin with an opening statement, followed by the parties' opening statements....

Back 166

Joint discussion, potential caucuses, closure

Front 167

In the ADR process, who is required to see every mediation settlement agreement?

Back 167

Legal and Civilian Personnel

Front 168

The process of sharing ideas, information, and messages with other in the exchange and flow from one person to another describes what?

Back 168

Communication

Front 169

Posture of involvement, appropriate body movement, eye contact, and non-distracting environment are all a part of the listening skills subset of what?

Back 169

Attending skills

Front 170

What are the 5 distinct elements of the communication process?

Back 170

Sender, message, receiver, feedback, and potential barriers.

Front 171

With regards to potential communication barriers, what type of barrier contains factors within the message, sender, or receiver that cause distortion?

Back 171

Perceptual (Also know culture and language, physical, and emotional)

Front 172

The FOCUS principle of effective communication stands for Focus, Organization, Clarity, ..........

Back 172

Understanding and Support

Front 173

Within cultural programming, which areas help shape individual's cultural identity?

Back 173

Religion, education, industries, and jobs.

Front 174

What cross-cultural communication consideration describes freedom, privacy, loyalty, and respect?

Back 174

Values and norms

Front 175

Identify the North American proxemics distance or space range used for communication among business associates as well as to separate strangers using public areas like benches and bus stops.

Back 175

4-12 feet

Front 176

There are 4 distinct phases of an interview or counseling session. Which phase includes the interviewing skills of paraphrasing, reflecting, and re-framing as necessary?

Back 176

Questioning (also know: Intro, Closing, Follow up)

Front 177

When you develop an interview outline, what type of questions should you include to provide interviewees with the opportunity to evaluate the complainant's allegations or unit trends and provide additional information?

Back 177

Open-ended

Front 178

Who is key to a successful interview?

Back 178

EOA

Front 179

What type of interview question answers the basic who, what, when, where, and how questions?

Back 179

Probes

Front 180

Authentic rapport with an interviewee consists of what 3 concepts

Back 180

Acceptance, understanding, listening

Front 181

What are the best ways you can maintain control of the interview?

Back 181

Know what you want, ask the right questions, and give appropriate feedback

Front 182

The basic structured technique used to gather data from a group rather than an individual to identify issues, concerns, and needs of an organization is what?

Back 182

Group interview

Front 183

What are limitations for using the facilitation process as a group communication?

Back 183

Inexperienced facilitation skills, time restraints, agreement barriers, desired outcome not reached.

Front 184

There are 5 non-productive personalities that can surface in group communication. The personality that best describes a member who shows a reluctance to participate is which one?

Back 184

The quiet member

Front 185

How many duty days do you have to update your HRE training class in the Personnel Data System?

Back 185

5 duty days

Front 186

Within how many duty days upon a member's arrival must you conduct required HRE Training?

Back 186

30 days -FDS w/in 30

-NEO w/in 60

-KPB w/in 60

Front 187

What can HRE critiques best be used for?

Back 187

Justification to improve classroom facilities.

Primary purpose is to collect meaningful and useful info to assess the effectiveness of the course and instruction in relation to instructor's presentation skills and course content.

Front 188

You do not personalize which part of the lesson plans?

Back 188

Material Learning Objectives

Front 189

Identify the cognitive level of learning that describes the ability to break down material into its component parts, differentiate, and compare/contrast

Back 189

Analysis

Front 190

What are the specific learning experiences necessary to achieve the lesson objective and produce changes in behavior?

Back 190

Desired learning outcome (DLO)

Front 191

Who is required to approve films and videos that support locally developed lesson plans?

Back 191

Installation commander

Front 192

Does a briefing provide basic knowledge or understanding?

Back 192

No- you assume your audience possesses that background already.

Front 193

A technique used for effective guided discussions are effective questions. What type of question starts or oepns an area for discussion?

Back 193

Lead-off

Front 194

What category of instructional aid is used because it caters to how most people learn?

Back 194

Visual (others are audio, audio-visual)

Front 195

With whom must the EO director schedule an O&A to make sure the visit is seamless?

Back 195

Unit commander, first sergeant, and agency chief

Front 196

What form is used to document an O&A

Back 196

1271

Front 197

Who is not allowed to participate in DEOCS?

Back 197

Contractors

Front 198

What AFI should you consult for guidance on dissident and protest activities?

Back 198

AFI 51-903

Front 199

What actions would be included as an equal opportunity and treatment incident (EOTI)?

Back 199

Hate group activity, vadalism, graffiti, discriminatory epithets, signs, or symbols, using slurs

Front 200

An EOTI occurs involving fewer than 10 participants. What category do you recommend classifying it?

Back 200

Minor

Front 201

An EOTI occurs resulting in property damage of $4000. What do you classify it as?

Back 201

Serious

Front 202

Which item listed below does NOT fall under the minor category of EOTI?

-Assault

-An incident involving 10-20 active participants

-Property damage less than $43,499

-An act resulting in a physical injury requiring no medical impatient treatment

Back 202

An incident involving 10-20 participants

Front 203

Which item listed below dos NOT fall under the serious category of EOTI?

-An act resulting in injury requiring inpatient treatment less than 5 days

-Incident involving less than 10 people

-An incident involving 10-20 people

-Assault

Back 203

Less than 10 people

Front 204

Which item does NOT fall under the major category of EOTI?

-Arson

-Property damage valued at $9000

-An incident involving more than 20 people

-An act resulting in injury requiring inpatient treatment for more than 5 days

Back 204

Property damage of $9000 (35000-10000 is serious)

Front 205

What are examples of conditions and warning signs of an EOTI?

Back 205

Graffiti, group polarization, establishment of unauthorized groups, precipitating incidents, high level of complaints, rumors, lack of accessibility to the commander, and ops tempo

Front 206

Which agency that is responsible for monitoring unauthorized groups within the community can you reach out to for assistance when dealing with EOTIs?

Back 206

AFOSI

Front 207

Which EOTI condition and warning sign deals with people interacting with others of like attributes and may occur in common areas such as dormitories, dining facilities, and work centers?

Back 207

Group polarization

Front 208

Which are the 5 key areas that are great information sources you can use to stay abreast of concerns that ma impact the installation?

Back 208

SF blotter, CAID (community action information board), IDS (integrated delivery system), AFDCB (Armed Forces Disciplinary Control Board), committees/meetings

Front 209

What AFI can you refer to for additional guidance on the CAIB and IDS?

Back 209

AFI-90-501

Front 210

What group levies sanctions against off-base establishments when discriminatory or other unlawful practices adversely affects members of the Air Force or military family members?

Back 210

AFDCB

Front 211

According to the AFI 36-2706, who and what organizations are required to maintain an on-all roster to notify EO personnel when an EOTI occurs?

Back 211

OSC (command post), SF, ER, and GSU commanders

Front 212

Whose responsibility is it to ensure the notification letters are updated when there is a change to the EO on-call roster?

Back 212

EO director

Front 213

What is the best approach to use when conducting an interview for an EOTI?

Back 213

Individual interview

Front 214

Which document's primary purpose during and EOTI is to provide information for the appropriate commander to determine whether a violation of an EO policy has occurred?

Back 214

Clarification reports

Front 215

An EOTI clairication process should not take longer than how many calendar days to complete?

Back 215

60

Front 216

Within how many hours should a serious EOTI be reported?

Back 216

72

Front 217

Within how many hours should a major EOTI be reported?

Back 217

24

Front 218

Which type of agencies provide expertise and problem solving assistance to your office?

Back 218

Resource

Front 219

Which agency gives you access to one of the best sources of collecting and disseminating information on your base?

Back 219

Public Affairs

Front 220

The three MPS elements you will work closely with are?

Back 220

Customer support element, human resources systems element, and career development element

Front 221

The AFDCB establishes areas that have an adverse impact on discipline, health, morale, and safety and the welfare of services members as "off limits". Off limits sanctions are also intended to prevent military members from what?

Back 221

Exposure to crime conductive conditions.

Front 222

What office is responsible for the management of programs pertaining to civilian personnel?

Back 222

Civilian Personnel Office

Front 223

Which off base agency should be on top of your civilian referral agencies list?

Back 223

Crisis Center

Front 224

Air Force personnel who have legal problems that cannot be handled by military attorneys may receive legal assistance / representation from who?

Back 224

Legal Aid Association

Front 225

Which agency is not organized at the regional level in the civil rights areas?

Back 225

DOJ

Front 226

The best way you can develop a solid professional relationship with the referral ageincies is to do what?

Back 226

Meet fact-to-facewith agency's director and staff

Front 227

After you determine a complaint is not under the EO purview, you refer the individual to the right agency by matching the individuals problem to what?

Back 227

Your annotated listing

Front 228

As an EO advisor you follow up on referral to build credibility with the individual seeking assistance and the helping agency, and also to do what?

Back 228

Ensure the individual was helped, determine if the agency was appropriate, and if they were able to help so you can update your list, and continue to build relationships with referral agencies.

Front 229

The sexual assault response coordinator (SARC) reports directly to who?

Back 229

Installation vice commander

Front 230

What is the primary focus of the SARC?

Back 230

Assisting victims of sexual assault, domestic violence, and other interpersonal violence

Front 231

Who must serve as the single point of contact for coordination care for sexual assault victims, ensuring they receive appropriate and responsive care?

Back 231

SARC

Front 232

Who manages sexual assault allegation s when the alleged offender is the partner in context of a spousal relationship, same sex domestic partnership, unmarried intimate partner relationship, or military dependent who is 17 y/o or younger?

Back 232

Family Advocacy

Front 233

What sexual assault reporting option did the DOD implement for confidentiality?

Back 233

Restricted reporting

Front 234

Which communication under the reprisal program is defined as lawful communication in which a member of the Air Fore communicates information that the member reasonable believes evidence indicates a violation of law or regulation occurred?

Back 234

Protected

Front 235

To whom must you refer members that believe they have been a victim of reprisal because they have filed or communicated an EO violation?

Back 235

IG

Front 236

Who must review the ROI and prepare a technical review report for the EO directors signature?

Back 236

EOA

Front 237

Who must complete a written technical review of the ROI to verify the IO addressed all allegations?

Back 237

EO Director

Front 238

Who must ensure the EO Office's involvement in the EO complaint case is recorded during the ROI review and assessment?

Back 238

EO director

Front 239

Who is responsible for ensuring special observance committees are established?

Back 239

Installation Commander

Front 240

Who prepares and coordinates official correspondence for special observances?

Back 240

The special observance committee chairperson or private organization

Front 241

Special observance committees should notify installation commanders of proposed dates and events where their attendance is requested at least how many days in advance of the event?

Back 241

45

Front 242

When funds are not available from the Wing's budget, what are other options the observance committees can consider as alternate resources for their event?

Back 242

Credit unions, base exchange, commissary, banks, and military affiliated organizations.

Chief ans shirts, spouses club, NCO/O club, Top 3, Airman's Council, Unit Advisory Council

Front 243

Who generally manages on-base private organizations?

Back 243

FSS

Front 244

What Public Law established the birthday celebration of Dr. Martin Luther King, Jr.?

Back 244

Public Law 98-144

Front 245

Who should committee chairpersons communicate their efforts through, besides EO, in regards to sexual assault awareness and prevention month?

Back 245

SARC

Front 246

The Days of Remembrance and Holocaust Remembrance Day vary each year according to which calendar?

Back 246

Hebrew

Front 247

The 5 categories world religions can be broken down into are what?

Back 247

Naturalism, pantheism, theism, spiritism, and polytheism, and postmodernism

Front 248

What 3 groups are normally categorized as naturalists?

Back 248

Atheists, agnostics, and existentialists

Front 249

The reality of a Pantheist is what?

Back 249

Only the spirit dimension exists and all else are illusions.

Front 250

What belief do those who believe in the spirit realm and worship more than one god hold?

Back 250

The world is populated by spirit beings who govern what happens from day-to-day

Front 251

Postmodernism's reality is what?

Back 251

Socially construed and must be interpreted through language and cultural 'paradigm'

Front 252

What is one important question upon which a commander must base approval or disapproval of religious accommodations?

Back 252

Does the request stem from a sincerely held belief of the requester?

Front 253

What must employers assess or avoid when facing religious reasonable accommodations request?

Back 253

Assumptions or stereotypes about what constitutes a religious belief or practice and appropriateness of accommodation for the type of request

Front 254

When face with a religious accommodation request that cannot be made immediately, what can employers do?

Back 254

Keep employee appraised of the current status.

Front 255

What are the significant factors that led to the EO program evolution?

Back 255

Social conditions, media exposure, high level congressional interest

Front 256

What was the purpose of the Voting Rights Act of 1964

Back 256

Overcome barriers preventing African-Americans from voting under the 15th Amendment

Front 257

What protected categories were included in the Civil Rights Act of 1964

Back 257

Sex, race, color, religion, national origin

Front 258

What type of complaint is covered by the FY23NDAA?

Back 258

Sexual Harassment

Front 259

What did the Supreme Court find regarding 'separate but equal' in the Brown v. Board of Education decision?

Back 259

Separate was not equal and segregation in school was unconstitutional

Front 260

What Executive Orders (E.O.) help you do your job

Back 260

E.O. 8802, 9980, 10925,11246,11478,13087

Front 261

What was the main purpose of EO 9981

Back 261

Established the President's committee on Equality of Treatment and Opportunity in the Armed Services, abolish racial discrimination and led to the end of segregation in the Armed Services

Front 262

What four management factors can contribute to rising negative human relations trends?

Back 262

Lack of sensitivity, leadership indifference, unresponsiveness, lack of effective communication skills

Front 263

What topics were covered in the August 1972 race relations training?

Back 263

Institutional and personal insensitivity, personal prejudice, and unconscious bigotry create racial problems.

Front 264

What program was introduced in November 1993 and what is the purpose of this program?

Back 264

Mediation - to informally resolve EO complaints

Front 265

What is the EO program's main guidance instruction

Back 265

AFI 36-2706

Front 266

When did congress give EEOC authority to file lawsuits against private companies?

Back 266

1972

Front 267

Name two EO objectives

Back 267

Eradicate unlawful discrimination

Foster a positive human relations climate

Front 268

How do you provide proactive steps to ensure efforts to eliminate unlawful discrimination and sexual harassment are in place

Back 268

HRE, speak at commander's calls, ALS, First Sergeant Symposium, DEOCS, O&A, Provide trend data, provide specialized training as required, and stay engaged and informed.

Front 269

What base committees can help you evaluate positive and negative trends on base and in the local environment?

Back 269

CAIB, IDS

Front 270

What are the twin goals of an effective EO program?

Back 270

Unit effectiveness and individual opportunity and fairness

Front 271

What 5 principles should be followed to have an effective EO program?

Back 271

Command commitment and accountability

-service distinctiveness

-clarity of policy and law

-effective training

-complaints handling and resolution

Front 272

What barriers that prevent individuals from rising to the highest level of responsibility are addressed in the DOD EO policy?

Back 272

Personal, social, institutional

Front 273

What are the protected categories?

Back 273

Sex, religion, race, color, national origin, sexual orientation, sexual harassment (civilians - add age, disability, genetic info)

Front 274

Are quotas allowed in Affirmative Action

Back 274

No

Front 275

What is the definition of Affirmative Action

Back 275

Any action that goes beyond simply stopping a discriminatory practice. It compensates for past or present discrimination or if prevents future discrimination

Front 276

What are pros and cons of affirmative action

Back 276

Pro

- creates diversity

-lower represented demographics and equal footing

-breaks stereotypes

-Makes up for years of discrimination

CONS

-Society is not accepting

-reverse discrimination

-Perceived limited choices in hiring

-Perception of lower standards and loss of quality of work

Front 277

What committee was established by EO 10925

Back 277

Presidents committee for equal opportunity

Front 278

What was the mission of the President's Committee for Equal Opportunity?

Back 278

End discrimination in employment by the government and its contractors

Front 279

What was the most significant and famous case that challenged the affirmative action programs?

Back 279

Regents of the University of California v. Bakke in 1978

Front 280

What forms the basis for the EO and AAP in the Military

Back 280

DOD human Goals Charter (Proclamation)

Front 281

What 3 main sources established the AF AAP

Back 281

DOD directive 1100.15, EO programs annex A to volume 1 of USAF personnel plan, AF EO Affirmative Action Plan

Front 282

What were President Bill Clinton's thoughts regarding AAP

Back 282

Mend it, don't end it

Front 283

What was the essential purpose of the AAP process

Back 283

A problem solving technique

Front 284

What does the AAP process as a management tool help do?

Back 284

Identify potential problems, implement management actions, assessing progress

Front 285

What are the 10 AAP objectives

Back 285

1. Accseeion 6. Retention

2. Utilization 7. Invol. Separation

3. PME selection 8. Key Assignment

4. Promotion 9. Discipline

5. Discrimination complaints 10. Composition

Front 286

What is the definition of diversity

Back 286

Composite of individual characteristics and experiences and abilities consistent with AF core values

Front 287

What is the main difference between EO and diversity

Back 287

EO is remedial while diversity is stategic

Front 288

Describe the two E.O.'s that govern diversity

Back 288

13583- established government wide initiative to promote diversity and inclusion in the federal workplace

13458- guidance to increase federal employment of disabled people

Front 289

What are the primary dimensions/factors of an individual?

Back 289

Those factors that you can generally see. Age, gender, physical disability

Front 290

What seven techniques will help you bridge differences?

Back 290

Seek info

-be other oriented

-ask questions

-develop mindfulness

-develop flexibility

-tolerate ambiguity

avoid negative judgments

Front 291

Define social movement

Back 291

Type of group action - large, informal, focused on specific political and social issues

Front 292

What is the difference between a social movement and in institution?

Back 292

Social movements gain momentum, are highly dynamic, and have an uncertain lifespan. Institutions are viewed as necessary and invaluable aspects of society.

Front 293

What are the tree conditions that favor social movements?

Back 293

Social disorganization, social discontent, and cultural drift

Front 294

Define Culture

Back 294

A stable yet dynamic system of subtle and overt rules involving attitudes, norms, beliefs, and behaviors shared by a group but used differently by subcultures and communicated across generations

Front 295

What is the heart of culture?

Back 295

Language

Front 296

What are the three measurable processes of assimilation?

Back 296

Acculturation, amalgamation, social interaction

Front 297

What is a positive aspect of cultural pluralism

Back 297

Ethnic groups retain their distinct cultural differences and traditions while assimilating fully in political, social, and economic life of dominant group

Front 298

What is a minority

Back 298

A person who has been singled out, treated differently or unequally, based on his or her physical characteristics or culture.

Front 299

What are examples of racial groups

Back 299

White, Black, American Indian, Asian, Native Hawaiian/Pacific Islander

Front 300

What is the dominant religion in the U.S.

Back 300

Christianity

Front 301

What is migration

Back 301

Movement of people from one place to another in the world to take up permanent residence

Front 302

What was the purpose of Maryland's "Naturalization Act"

Back 302

Limited the privilege of becoming a citizen to foreign-born Protestants

Front 303

What characteristics did most white immigrants share during the 1840's and 50's

Back 303

Anglo-Saxon heritage, reinforced individual accomplishment, Protestant faith, an incredible work ethic, English Language

Front 304

When did the War Department authorize the enlistment of African-Americans

Back 304

After Emancipation Proclamation of JAN 1863

Front 305

Who was the first African American military pilot and one of the few black combat pilots during WWI

Back 305

Eugene Bullard

Front 306

What are the 5 last civilized tribes forced onto the Trail of Tears?

Back 306

Cherokee, Creek, Choctaw, Seminal, Chickasaw

Front 307

Who exempted the religious use of peyote from federal and state controlled substance laws and prohibited discrimination against those who engage in the use of peyote for religious purposes?

Back 307

Bill Clinton

Front 308

What was the Chinese Exclusion Act

Back 308

Only US law to prevent immigration and naturalization on the basis of race at the time, which restricted Chinese immigration for the next 60 years

Front 309

Who signed E.O. 9066 ordering all Japanese-Americans to evacuate the West coast which resulted in the relocation of approximately 120,000 people, many of whom were American citizens, to one of 10 internment camps located across the country?

Back 309

Franklin Roosevelt

Front 310

Who originally founded the Hawaiian Monarchy

Back 310

King Kamehameha I

Front 311

Who first declared National Hispanic Heritage Week

Back 311

President Johnson in 1968

Front 312

What refers to the arrangement of people and groups in relation to one another, which exist independently of the people who participate in them and are dynamic and continuously evolve within societies

Back 312

Social environment

Front 313

Where do stereotypes originate

Back 313

Parents, schools, religion, home, community, media

Front 314

What is prejudice

Back 314

adverse opinion or judgement formed beforehand or without complete examination of facts or full knowledge

Front 315

What are the three primary sources of prejudice

Back 315

Association, modeling, reinforcement

Front 316

What best describes the directional pattern of in group and out group because it is the tendency of group members to label people of other cultures as incorrect or inferior

Back 316

Ethnocentrism

Front 317

Name and explain the three levels of prejudice

Back 317

Cognitive - Mental picture of the individual or group

Emotional - Feelings that the actual or symbolic stimulus of the individual or group evokes within the individual

Action - Tendency to act i certain ways toward an individual or group.

Front 318

What is the socialization process?

Back 318

The process by which someone learns the ways of a given society or social group so he or she can function in it

Front 319

Name the four 'isms' and protected categories

Back 319

Sexism - sex, Racism - race, Ageism - age, anti-Antisemitism - religion

Front 320

List Allport's five levels of discrimination from the lowest to the highest level of prejudice

Back 320

Antilocution, avoidance, discrimination, physical attack, extermination

Front 321

When did sex discrimination become unlawful?

Back 321

Civil Rights Act of 1964

*Sexual Harassment became unlawful in 1986

Front 322

What did the EEOC guidelines on sexual harassment affirm and clarify?

Back 322

Affirmed sexual harassment as unlawful act of employment practice under Title VII and clarified employers sexual harassment prevention responsibilities

Front 323

What sexual harassment was alleged during the Navy Tailhook incident?

Back 323

The Gauntlet - Females were ambushed while walking down a hallway by 200 drunk men

Front 324

What was the goal of the EO-2000 Awareness Course

Back 324

For all military members to reaffirm and recommit to equal opportunity treatment philosophy and to ensure episode of sexual harassment and unlawful discrimination did not go unchallenged

Front 325

What are the 2 forms of sexual harassment

Back 325

Quid pro quo and hostile work environment

Front 326

What are the 3 types of sexual harassment

Back 326

Verbal, non-verbal, physical

Front 327

What Act helped remedy the discriminatory immigration laws based on sexual orientation

Back 327

Immigration Act of 1990 - withdrew sexual deviation as a reason to keep people out of the country

Front 328

What is the definition of sexual orientation

Back 328

Homosexuality, bisexuality, or heterosexuality actual or perceived, includes association with another individual of a particular orientation

Front 329

What EEOC decisions in recent years hold LGBT individuals can make valid EEO claims in the federal sector?

Back 329

Macy v. Holder

Complainant v. Department of Homeland Security

Front 330

What DOD Directive was passed that allows AF EO offices to process complaints based on sexual orientation?

Back 330

1020.02E

Front 331

What 5 roles do you play similar to an organizational counselor

Back 331

Adviser, assessor, trainer, educator, change agent

Front 332

When you meet with the commander to receive guidance, what 4 things should be determined?

Back 332

Expectations/desired outcomes access to commander, commander's view of successful program, current issues or concerns

Front 333

What must be included on an EO policy letter

Back 333

Overview of commander commitment to EO program and reaffirm that unlawful discrimination and sexual harassment will not be tolerated, condoned, or practiced. In line with AF Policy, explain how to file a complaint, and protection from threats/reprisal.

Front 334

What is the key to your professional growth and development as an EOA

Back 334

understand job requirements, expand EOA capabilities, attend and participate in continuous training

Front 335

What is the best way you can obtain credibility as an EOA

Back 335

Always demonstrate a positive behavior and attitude regarding AF standards

Front 336

What is a unit manpower document

Back 336

product from MPES used to reflect positions authorized to accomplish the mission

Front 337

List 6 data elements contained on a unit manpower document

Back 337

CID, PAS, POS NR, AFSC, GRD, FAC

Front 338

What roster combines the date extracted from several files such as manpower data files and personnel data files?

Back 338

Manning roster

Front 339

What are the most common reasons for submitting an authorization change request

Back 339

Position realignment or skill level adjustment

Front 340

What levels can a authorization change request be initiated

Back 340

Any level - Wing, MAJCOM, AF

Front 341

When will you receive an authorization change notie

Back 341

When changes to document occur

Front 342

What is the grade requirement for a retrainee entering the EO career field

Back 342

SSgt select

Front 343

What are 6 derogatory materials you should make sure are not in a retrainee's personnel file

Back 343

UIF, control roster, Referral EPR, PT failure, financial irresponsibility, EO violations

Front 344

What is the required observation period for retraining to the EO field

Back 344

15 duty days

Front 345

What 4 douments are required when submitting retraining packages

Back 345

Last 3 EPR's, letter of recommendation from losing commander, letter of recommendation from EO director, and AF Form 422

Front 346

What must you do before using volunteers to work in your office

Back 346

Determine local policies, discuss with CPO, obtain wing cc approval

Front 347

List the 4 administrative functions that non-DEOMI volunteers may complete

Back 347

Clerical, set up classrooms, update HRE attendance, administer critiques

Front 348

Which publication outlines policy and guidance on administering the AF Equal Opportunity and Treatment Program

Back 348

AF Policy Directive 36-27

Front 349

What action does the AF take in regard to organizations which unlawfully deny a person access because of race, color, religion, national origin, sex, or sexual orientation

Back 349

Deny those organizations use of military facilities and resources

Front 350

Which types of organizations are not considered unlawfully discriminatory and for what reasons

Back 350

Organizations of members of a certain age group or religion are not by virtue of their special membership considered discriminatory

Front 351

State the objective of the Human Relations Education Program

Back 351

Ensure through education that all employees and management understand the need for a positive human relation environment.

Front 352

What is the EEO program objective and scope

Back 352

Geared toward providing employees and managers with services needed to address imperative concerns that may be raised

Front 353

What actions must an aggrieved person (civilian employee or applicant) who believes he or she has been discriminated against take?

Back 353

Contact EO with in 45 calendar days of discrimination awareness or effective date of personnel action

Front 354

Th US EEOC is responsible for what?

Back 354

Enforcing federal laws that make it illegal to discriminate against an applicant based on protected categories

Front 355

Within a federal agency, an EO director should not be placed where?

Back 355

Under supervision of the agency's director of personnel or other officials responsible for executing and advising personnel actions.

Front 356

What law requires that employers reasonably accommodate applicants' and employees' sincerely held religious practices, unless doing so would impose an undue hardship on the operating of the employer's business

Back 356

Title VII of Civil Rights Act of 1964

Front 357

Which laws amend Title VII of the Civil Rights Act of 1964 and the ADA to permit jury trials and compensatory and punitive damage awards in interntional discrimination cases?

Back 357

Sections 102 & 103 of the Civil Rights Act of 1991

Front 358

Who exercises overall responsibility for managing the EO and HRE programs

Back 358

AF/A1Q

Front 359

Name the agency that provides functional expertise and technical guidance to MAJCOM EO strategic advisers and installation/center-level EO offices

Back 359

AFPC/EO

Front 360

Who is responsible for reporting and ensuring AF compliance with final EEO orders

Back 360

AFCARO

Front 361

Who provides day to day oversight of the AF EO program

Back 361

AFPC/EO

Front 362

Manages programming and implementation of AF EO budget and implements the AF EO Career Field Management Program

Back 362

AF/A1Q

Front 363

Serves as the foal point for administering the DEOCS Program

Back 363

DEOMI

Front 364

Serves as the final appeal authority on EO (military) formal complaints

Back 364

SAF/MRB

Front 365

Who does the installation EO director work for

Back 365

Installation commander

Front 366

What is the installation commander/center director defined as

Back 366

commander or other official exercising delegated appointing authority over military and civilian personnel under his or her command

Front 367

Why does the installation commander review closed cases on a monthly basis

Back 367

To ensure awareness of EO cases worked that month

Front 368

When complainants invoke their right to request an investigation under the authority of 10 USC Section 1561, who must the EO Director immediately notify

Back 368

AFPC/EO

Front 369

Who reviews and approves the EEO counselor's report and makes sure it is submitted within the required timelines?

Back 369

EO Director

Front 370

Who ensures all allegation of unlawful discrimination and sexual harassment are thoroughly investigated?

Back 370

Unit Commander

Front 371

Who is responsible for assisting complainants in determining the basis, framing the claim, and clarifying any ambiguities

Back 371

EO specialist/counselor

Front 372

Who enters and updates complaint and ADR data into AF EO IT systems

Back 372

EO specialist/counselor

Front 373

What is the primary goal of the commander's staff

Back 373

To successfully execute the commanders mission

Front 374

As a staff agency, what is your principle function

Back 374

Securing and providing information and SME advisement as required by the commander

Front 375

What does the effectiveness of the staff agencies depend upon

Back 375

Professionalism and qualifications of staff members

Front 376

In what form must the FOIA request be submitted, and what should be clearly stated in the request

Back 376

Written request that reasonable describes the record sought, and indicate a willingness to pay fees associated with processing request

Front 377

What is the purpose of FOIA

Back 377

Prescribe procedures on disclosure of records, establish mandatory time limits, and explain how the public may gain access to Air Force records.

Front 378

What is the AF policy on FOIA requests

Back 378

Making the maximum amount of records concerning operations and procedures available to the public

Front 379

The FOIA manager must make a determination on a requested record within what time frame?

Back 379

20 duty day

Front 380

Who cannot make FOIA requests

Back 380

Federal Agencies and fugitives from the law

Front 381

Who is the final review releasing authority for all EO records

Back 381

EO director

Front 382

What information is exempt from FOIA request by members of the public

Back 382

If info contained would cause a clearly unwarranted invasion of privacy

Front 383

What is a functional request

Back 383

a request for a record that does not specifically cite or imply the FOIA

Front 384

what is the purpose of the privacy act

Back 384

protecting people from unwarranted invasions of privacy

Front 385

What must you provide individuals before asking for personal informaition

Back 385

Privacy Act Statment

Front 386

Who is the final review release and denial authority for all EO records

Back 386

EO Director

Front 387

How must EO records be maintained

Back 387

Locked in filing cabinet, locked in desks, locked in offices. Locked

Front 388

What are Privacy Act violations that may result in fines and civil damage suits

Back 388

Failure to publish record system

Disclosing personal case info to unauthorized personnel

Obtaining a case file under false pretenses

Front 389

What is the quickest way you can lose your integrity and program credibility

Back 389

Inappropriate release of personal information

Front 390

When do you remove FOUO markings on a document

Back 390

When released to requester via FOIA/Privacy Act

Front 391

What disciplinary actions can take place if you make an unauthorized disclosure of FOUO information

Back 391

Civil and Criminal sanctions

Front 392

What assumption must you make before copying or using materials from the internet

Back 392

That all info on the internet is copyrighted

Front 393

What is you best source of "fair use" material

Back 393

Government work

Front 394

What instruction should you review if you have questions in the area of copyright law information

Back 394

AFI 51-303

Front 395

What is the MICT used for

Back 395

To complete and report self-inspections

Front 396

When can you enter PII into MICT

Back 396

DO NOT ENTER PII EVER

Front 397

List the 3 levels of classification identified when creating a MICT observation

Back 397

Critical, significant, minor

Front 398

Identify the goal of process improvements and corrective action plans in the RCA process

Back 398

Provide long term fix to an observation

Front 399

Name two purposes of the 3018 report

Back 399

Provide pertinent EO info in standard statistical format

Assist EO director/CC when analyzing program and mission impact

Front 400

Who is responsible for ensuring the AF IMT 3018 is certified

Back 400

EO director

Front 401

When is the AF IMT 3018 report certified

Back 401

End of each reporting period, within 10 days of close out date

Front 402

What are the 4 AF IMT 3018 reporting periods

Back 402

End of each fiscal quarter - 1 Oct-31 Dec, 1 Jan-31 Mar, 1 Apr-30 Jun, 1 Jul-30 Sep

Front 403

In section I of the AF IMT 3018, what is reflected in all the category blocks if there are no incidents?

Back 403

0

Front 404

Where do you annotate allegation relating to sexual orientation when completing section II of AF IMT 3018

Back 404

Under sex, annotate specific issue in synopsis

Front 405

When is AF Form 1271 considered 'closed'

Back 405

When follow up is complete and customer requests no further assistance

Front 406

For substantiated cases, what must you be sure to do prior to completing the synopsis

Back 406

Ensure final corrective action taken

Front 407

When completing the AF IMT 3018 where do you type the synopsis from your complaint

Back 407

In the synopsis area of the applicable complaint - Not on the 3018

Front 408

What is the most critical aspect of the AF IMT 3018 reporting

Back 408

Capture complete and accurate data

Front 409

What is the purpose for the EEOC form 462

Back 409

A tool to compile agency complaint processing data

Front 410

How often does the AFPC/EO report the EEOC form 462 data to the EEOC

Back 410

Annually

Front 411

What types of data are not reported in the EEOC Form 462 report

Back 411

Class complaints, ADEA civil action, MSPB, grievance, breech of settlement agreements

Front 412

When reviewing your EEOC form 462 report, who do you notify if you have overdue cases that reflect in any of your suspense tracking

Back 412

AFPC/EO

Front 413

List the 5 questions you must consider when tasked to set up an EO office

Back 413

How many people will you be serving

Who will be the customers

What MAJCOM

What is the mission

What specific services will EO provide

Front 414

Once you know a forward locations mission, what is your next step

Back 414

Look at bases with similar training missions

Front 415

Why is it important to know the number of personnel who will be requiring EO support and services in a forward location

Back 415

It helps prepare the manning document to ensure the new office is adequately staffed with the most appropriate skill level

Front 416

What is the best way of finding out what your roles and responsibilities will be at the new EO office

Back 416

Ask during initial meeting with installation commander

Front 417

What is the purpose of a budget call

Back 417

to ensure submissions from all levels meet the same format and information required and submitted within appropriate time frames

Front 418

What is the primary purpose of preparing a spend plan

Back 418

Detail EO office budget requirements and explain impact to mission if funds not received

Front 419

What is often required when responding to the base budget call

Back 419

Historical data

Front 420

List the 7 proven tips to help you with your budget narrative justification

Back 420

Justify vividly

-Provide support

-Be specific

-Use plain language

-Be truthful

-Tell the story

-Relate fund requirements

Front 421

What is a bogey

Back 421

Lump sum dollar amount by Major Force Program that represents the anticipated availability of funding for the next fiscal year

Front 422

What is a GSU/FOB

Back 422

Any duty location to which AF personnel are assigned but does not have a Military Personnel Section or EO office that provides equal opportunity or HRE services

Front 423

What agency must ensure that GSU/FOBs have the resources available and that host base agencies cooperate in a coordinated effort to ensure a vigorous EO program

Back 423

MAJCOM

Front 424

Who must ensure unit members are able to present complaints without fear of reprisal

Back 424

GSU/FOB commander

Front 425

What is the grade requirement for additional duty GSU/FOB EO personnel

Back 425

TSGT and above

Front 426

How soon after appointment must you provide additional duty GSU/FOB EO personnel the required training

Back 426

With in 60 days of appointment

Front 427

What document binds the GSU commander with the hose-base agency

Back 427

Host-tenant support agreement

Front 428

What agency normally functions as the primary point of contact on host-tenant support agreements

Back 428

LRS

Front 429

What are the 2 AEF fundamental principles

Back 429

Provide trained and ready air and space forces for national defense

Meet national commitments through a structured approach which enhances total force readiness and sustainment

Front 430

What dramatically changed the way the AF tasks combat resources

Back 430

AEF construct

Front 431

What does the MISCAP provide

Back 431

Readiness info to deploy, manage, and sustain AEF Operations

Front 432

Where are taskings found

Back 432

Time phased force and deployment data (TPFDD)

Front 433

What system must be updated to ensure EO personnel are ready for deployment

Back 433

ART

Front 434

Once the UTC is coded, who has the authority to make changes

Back 434

Commander

Front 435

What is the ART used for

Back 435

Identify 'the people' piece of deployment

Front 436

What system gives you the overall picture of your deployment status

Back 436

SORTS

Front 437

What is the key to success for deployed EO forces

Back 437

Flexibility

Front 438

Who can you turn to for the most up to date info regarding deployed EO operations

Back 438

Someone who recently returned from deployment

Front 439

What is your focus if you are directly supporting combat operations

Back 439

Identifying, preventing, and neutralizing actual or potential human relations incidents

Front 440

What are the two areas that fall under the purview of EO?

Back 440

Unlawful discrimination and sexual harassment

Front 441

Define unlawful discrimination

Back 441

Discrimination based on race, color, national origin, religion, sex, sexual harassment, sexual orientation that is not otherwise authorized by law or regulation.

Front 442

When reviewing the allegations of unlawful discrimination, what four areas must you review closely

Back 442

Was there an action?

Was the act based on EO purview?

Did the act result in unfair treatment or deprive of rights?

Was the act supported by law or regulation?

Front 443

Define sexual harassment

Back 443

A form of sex discrimination involving unwelcome sexual advances requests for sexual favors, and other verbal and physical conduct of sexual nature explicitly or implicitly quid pro quo or hostile workplace.

Front 444

What are the two forms of sexual harassment

Back 444

Quid pro quo and hostile work environment

Front 445

What is suggested by Quid Pro Quo

Back 445

Do this, get that

Demanding sexual favors in exchange or as condition to employment

Front 446

Where is the focus in quid pro quo form of sexual harassment

Back 446

Who is making the advances

Front 447

What 6 area must you consider when determining whether sexual harassment conduct is severe or pervasive

Back 447

Verbal/non-verbal

Frequency

Conduct hostile or offensive

Is offender supervisor or co-worker

Others perpetuated harassment

Directed at more than one individual

Front 448

who may file a military EO complaints

Back 448

Military member, their family, retirees

Front 449

How must you handle complaints that involve suspected criminal activities such as assault, sexual assault, rape, child abuse, molestation, or incest

Back 449

Immediately refer to OSI/SFS and coordinate with SJA

Front 450

Why must you refer complaints against the EO office's chain of command such as the EO director, vice commander, or the installation commander?

Back 450

Conflict of interest or create perception of bias

Front 451

To what agency do you refer complaints alleging reprisal?

Back 451

Wing IG

Front 452

What is the second leading cause of death among active duty members

Back 452

suicide

Front 453

What must you do when conducting interviews during complaint clarification or when acting as SME for an IG investigation

Back 453

Pay close attention to warning signs of suicide

Front 454

Who makes the determination for referral or appropriate action to ensure the distraught individual's safety?

Back 454

Unit commander

Front 455

What action must you take to ensure the distraught individual does not leave your office unaccompanied?

Back 455

Wait for someone in their chain of command to respond and escort individual

Front 456

Who must provide the EO office a written memorandum regarding MEO issues worked within the unit, to include CDI's?

Back 456

Commanders

Front 457

how often must the EO director disseminate a reminder to all commanders/agency chiefs soliciting information on CWI's?

Back 457

Monthly

Front 458

What information is the unit commander required to provide the EO office on the CWI worksheet?

Back 458

DOI, dtae issues presented to leadership, who conducted investigation, substantiated or not, date resolved, category of unlawful discrimination, relationship of offender to complainant, demographics, allegations, corrective actions.

Front 459

Who must initiate a CDI once a GCMCA notification has occurred?

Back 459

Commander

Front 460

What are you required to provide the IO when serving as SME?

Back 460

Information on your role in assisting the IO to conduct investigation and to provide assistance throughout.

Front 461

When reviewing the ROI, what must you ensure are included as part of the official Air Force record?

Back 461

Key facts and supporting documentation

Front 462

What AF form is used to document SME assistance?

Back 462

1271

Front 463

Who will ensure EO involvement is recorded during the review and assessment of the case?

Back 463

EO director

Front 464

What type of assistance provides advice on how to resolve a general workplace dispute

Back 464

Non-EO assistance

Front 465

What type of assistance answers questions regarding how to file an EO complaint?

Back 465

EO general assistance

Front 466

What type of assistance facilitates non-EO concerns?

Back 466

Non-EO ADR

Front 467

What is the purpose of the informal MEO complaint process?

Back 467

Members to resolve allegations of unlawful discrimination without filing a formal complaint

Front 468

List the 5 available options an individual may use to resolve allegations of unlawful discrimination or sexual harassment informally

Back 468

write a letter, use a co-worker, lodge informal complaint, use chain of command, use facilitation process

Front 469

What is the primary and preferred channel for identifying and correcting discriminatory and sexually harassing practices?

Back 469

Chain of command

Front 470

What authority does the commander possess to address allegations of unlawful discrimination or sexual harassment

Back 470

Inherent authority to conduct investigation

Front 471

At least how often must you follow up on informal complaints?

Back 471

At least every 5 duty days

Front 472

When is an informal complaint officially closed?

Back 472

On the date the last follow up has been conducted and no further action is required

Front 473

What AF form is an anonymous complaint documented on when there are sufficient details?

Back 473

1587-1

Front 474

List the required briefing items you must give the individual before he or she files a complaint

Back 474

inform of available options, 60 day time limit, no confidentiality, Explain processing procedures, complaint cannot be withdrawn, case file subject to FOIA and PA

Front 475

What must you ensure before accepting formal MEO complaints?

Back 475

Ensure complainant is alleging unlawful discrimination or sexual harassment

Front 476

Who must be immediately notified of MEO complaint against 06 or civilian equivalent?

Back 476

Installation commander and IG

Front 477

What are the required actions you must take before beginning your complaint clarification?

Back 477

Apprise unit commanders, inform alleged offender CC to brief AO, inform EO of date AO briefed, Advise CC of requirement to conduct complaint clarification, request interviews be scheduled by shirt or EO, EO will provide CC with update of complaint

Front 478

What is the purpose of complaint clarifications?

Back 478

To gather information to determine whether allegations are supported by preponderance of credible evidence.

Front 479

As an EO adviser, how does the complaint clarification help you?

Back 479

Helps to substantiate or not substantiate a claim

Front 480

At a minimum, who will you interview during a complaint clarification?

Back 480

Individuals who may have info about the complaint - complainant, witness, alleged offender

Front 481

What 6 steps must you take in preparation for conducting complaint clarification?

Back 481

Frame your questions, schedule interviews, review if you need to interview civilian employees, coordinate allegations ad interview questions with SJA, prepare location for interview, have a copy of Article 31 Rights Advisement.

Front 482

What must you do during your initial contact with the witnesses, alleged offender, or complainants to set the stage and predetermine the success of your interview?

Back 482

introduce yourself ,clarify your role, explain the purpose of the interview

Front 483

What is the benefit of allowing individuals to ask questions about matters that may be confusing or threatening to them during the complaint clarification?

Back 483

Helps establish relationships of mutual trust and respect

Front 484

When is silence during the complaint clarification interview constructive?

Back 484

If it doesn't make anyone uncomfortable

Front 485

As a general rule, when is a complaint clarification interview completed?

Back 485

When alleged offender in interviewed

Front 486

How many duty days does the EO office have to complete its portion of the unlawful discrimination complaint clarification?

Back 486

9 duty days, 3 UTAs

Front 487

How many duty days does the SJA have to complete the legal review of the unlawful discrimination complaint clarification?

Back 487

6 duty days

Front 488

Upon receipt of the unlawful discrimination complaint clarification, what must the commander provide the EO office within 5 duty days?

Back 488

Letter of intended action

Front 489

In general, the unlawful discrimination complaint clarification process must be completed within how many duty days?

Back 489

20

Front 490

Throughout the entire unlawful discrimination complaint clarification process what must you do to ensure the complainant is kept abreast of the complaint?

Back 490

Contact complainant every duty days.

Front 491

At a minimum, what information must be provided within the clarification report?

Back 491

Installation SJA and AO's commander will be included in the Memo, Identify clarification report #, Date report was initiated, Demographics list of all people interviewed, framed allegations and findings, provide picture of preponderance of evidence, recommendations.

Front 492

How often is the installation commander required to review closed complaints?

Back 492

monthly

Front 493

When must you follow up with the complainant to make sure reprisal has not occurred?

Back 493

30 calendar days after complainant signs block 29

Front 494

When must you follow up with the unit commander if intended action was provided

Back 494

30 calendar days

Front 495

To the extent practical, within how many hours must a commanding officer receiving sexual harassment complaints forward a detailed description of the allegations to the next superior officer?

Back 495

72 hours

Front 496

Who should be identified on the commander's appointment letter as the point of contact to assist the IO during the complaint investigation?

Back 496

EO office.

Front 497

What is the EO office's role once the IO has completed his or her investigation of a sexual harassment complaint?

Back 497

Review ROI

Front 498

What is the preferred method to resolve formal military complaints under Title 10 USC Section 1651

Back 498

Military EO complaint process

Front 499

Within how many days will the EO office process sexual harassment complaints?

Back 499

14 duty days

Front 500

What actions must the EO office take within the first 72 hours after receipt of a complaint of sexual harassment made to the EO office?

Back 500

Begin clarification, inform complainant that it began, forward synopsis to GCMCA, initial and follow-up reports, submit final report to GCMCA

Front 501

How many days is the EO office given to complete the sexual harassment complaint clarification?

Back 501

6 duty days/3 UTAs

Front 502

When is a sexual harassment complaint considered closed?

Back 502

When all actions, including corrective, have been taken.

Front 503

Who must coordinate and approve EO complaints involving other installations?

Back 503

MAJCOM

Front 504

WHen personnel are not available to be interviewed or cannot provide written statements, what may the EO adviser do to conduct complaint clarification?

Back 504

Use telephone

Front 505

Who must be briefed prior to conducting telephonic interview?

Back 505

CC/Shirt

Front 506

What mandates that all services and Defense Agencies include Joint Service MEO complaint processing in their programs?

Back 506

Defense Equal Opportunity Council Task Force

Front 507

What is the best source for information to help you process a Joint Service MEO complaint?

Back 507

AFI 36-2706 and DODD 1350.2

Front 508

Who should advise complainants that they have the option of referring the matter to their service for resolution?

Back 508

Host services EO director or equivalent

Front 509

What regulates the processing of EEO complaints?

Back 509

29 CFR Part 1614

Front 510

How many days does the complainant have to file a formal complaint after receipt of the Notice of Right to File a Discrimination Complaint from the EO Counselor?

Back 510

15 Calendar Days

Front 511

The agency has within how many days of the filing of the complaint to conduct an impartial investigation of the complaint if the parties do not agree in writing to extend the time period?

Back 511

180 calendar days

Front 512

What must you disclose to bargaining employees during the initial interview?

Back 512

Their right to representation

Front 513

When can the identity of a complainant be revealed

Back 513

When formal complaint is filed or complainant gives written permission

Front 514

Explain the two filing options under the basis of age

Back 514

Formal complaint under 29 CFR part 1614 or bypass the administrative process and go directly to file a civil action.

Front 515

What options does a complainant with claims of sex-based wage discrimination have under the Equal Pay Act?

Back 515

Go directly to a court of competent jurisdiction

Front 516

When does the EEO complaint inquiry begin?

Back 516

When EEO begins to gather info after meeting with the aggrieved.

Front 517

Who serves as a bridge for the aggrieved and management officials during the pre-complaint process?

Back 517

EO Counselor

Front 518

How long can the informal counseling period be extended with consent of the complainant?

Back 518

90 calendar days

Front 519

What is the objective of the limited inquiry?

Back 519

Define the issues and attempt resolution at the lowest level

Front 520

What purpose does the limited inquiry serve?

Back 520

Obtain information to determine jurisdictional questions and ensure formal complaint is filed and is performed regardless of choosing ADR

Front 521

What are the 5 specific responsibilities you are in charge of ensuring compliance with federal and EEOC standards, during the limited inquiry?

Back 521

set initial interview with aggrieved, discuss resolution possibilities, discuss rights and responsibilities, conduct final interview, prepare written report.

Front 522

What term is used to refer to an individual's protected status

Back 522

Basis

Front 523

What does the term 'race' mean

Back 523

an individual's origins in Africa, north and south America, Asia, Europe, and elsewhere in the world

Front 524

What two court cases should EO counselors be familiar with in regards to transgender and sexual orientation?

Back 524

Macy v. Department of Justice

David Baldwin v. Department of Transportation

Front 525

What is not important when considering religion as a protected basis?

Back 525

Whether they comport to standard notions of religion or norms associated with established religions

Front 526

What did the ADEA abolish in the federal sector

Back 526

mandatory retirement

Front 527

Name 6 fundamentally valuable roles that you should hone when it comes to conducting the initial interview with the counselee during the EEO inquiry?

Back 527

Educator, information giver, facilitator, translator, messenger, suggestion maker

Front 528

What are the 5 most common types of questions during the inquiry and records gathering

Back 528

Open ended, closed, opinion, follow up, leading

Front 529

List the 8 characteristics of a successful interviewer

Back 529

prepare/plan interview, maintains control of interview, do not assume what the party knows, treats parties with respect, listens, neutral/objective, flexible, do not reveal what you know.

Front 530

What are the 3 basic theories of discrimination

Back 530

disparate impact

disparate treatment

failure to accomodate

Front 531

What seven areas of dicussion should you have with an RMO

Back 531

Explain allegations, answer questions, give opportunity to present position, get sense of relationship, the agency can't be forced into agreement, do not pre-judge RMO, no confidentiality - need to know only.

Front 532

List the 6 tips that prove helpful in dealing with a difficult agency official

Back 532

direct eye contact, firm but polite/professional conduct, do not apologize, listen actively, empathize, ask follow up questions.

Front 533

What must the DD 2655 contain

Back 533

specific issues addressed

Front 534

Who must sign the DD 2655

Back 534

Complainant or their attorney

Front 535

Who must conduct the final interview and issue the Notice of Right to File within 30 days of the date the complainant brought the dispute to the EO counselor's attention?

Back 535

EO counselor

Front 536

What do you not inclued in the counselor's report?

Back 536

summary of resolution attempts or opinions as the whether discrimination occurred

Front 537

When must you submit the counselor's report to the EO director?

Back 537

within 5 calendar days from the date the formal complaint is filed

Front 538

At a minimum, what contents must the counselor's report include?

Back 538

Precise description of claim, specific info bearing on timeliness of contact, why process is untimely (if applicable), whether an attempt was made to resolve conflict, pertinent documents

Front 539

What is the purpose of the acknowledgement letter?

Back 539

Allows the complainant to know the claim was received and is being processed and informs of the next steps

Front 540

What is the EO director or the EO office's role in preparing the case for the formal process?

Back 540

Clarify if complaint is eligible under MSPB jurisdiction, obtain written determination, coordinate with CPS and HRO to determine if identical issues were filed under a NGP

Front 541

How long does the EO director have to deliver the acceptance or dismissal letter to a complainant?

Back 541

30 days from date of filing

Front 542

What is the EO director's responsibility to the complainant if the agency has dismissed some or all of the claims?

Back 542

Notify the complainant i writing and provide rationale for determination

Front 543

If the EEO agency accepts a claim, it is required to do what?

Back 543

Investigate and provide ROI

Front 544

What are the negative impacts of fragmentation for the complainant and for the agency/commission?

Back 544

Compromise complainants ability to present an integrated claim

substantially increase workload of agency/ commission

Front 545

Which division of the EEO agency investigates accepted claims?

Back 545

IRD

Front 546

Name the 2 choices the complainant has at the conclusion of the investigation by the IRD

Back 546

request a hearing or the agency issues FAD as to whether discrimination occurred

Front 547

At the conclusion of the IRD investigation, list the documents AFCARO provides to complainants and their designated representatives

Back 547

Sanitized ROI and notice of hearing rights

Front 548

Explain what happens if the investigation is not completed in 180 days without a granted extension

Back 548

Issued sanctions fro failure to comply

Front 549

How soon must a complainant submit a request for a hearing from the EEOC AJ

Back 549

30 days from the day they receive notice about hearing rights

Front 550

When and why would an agency file an appeal to the EEOC AJ?

Back 550

Within 40 days of receipt of heaing and AJ's decision, if the agency disagrees with any part of the AJ's decision. They must appeal to the EEOC

Front 551

When can a complainant file a civil action in the federal court?

Back 551

Within 90 days of receipt of final action, after 180 days from date of filing, within 90 days of receipt of commissions final decision, after 180 days from the date of the filing of an appeal

Front 552

Define a mixed complaint

Back 552

Complaint of employment discrimination based on covered categories related to or stemming from an action that may be appealed to the MSPB.

Front 553

What is meant by "election"

Back 553

Whichever action the complainant filed first

Front 554

Define mixed case appeal

Back 554

an appeal filed directly with MSPB that alleges that an appealable agency action was effected because of unlawful discrimination

Front 555

If an appeal is first filed with MSPB and the agency does not dispute whether the case is appealable to the MSPB, you must advise the complainant of what?

Back 555

They must inform MSPB of discrimination claims, the agency must dismiss EEO claim on same matter, they may appeal MSPB decision to the EEOC

Front 556

Who can be represented in a class complaint

Back 556

Group of employees, former employees, or applicants for employment who allege to be adversely effected by the agency

Front 557

In a class complaint, what is meant by agent of the class?

Back 557

Member who acts for the class during processing

Front 558

What are the four stages in defining a class complaint

Back 558

Establishment of a class complaint, determine whether to certify complaint, get recommendation from AJ on the merits of the claim (assuming it is certified), determination of claims for relief.

Front 559

What is the underlying principle in the negotiated grievance procedure

Back 559

An aggrieved employee who has a choice of forums in which to proceed cannot go forward in more than one unless the agency is exempt from coverage

Front 560

What action must be taken if an employee first files a grievance and thereafter, files a complaint of discrimination on the same claim?

Back 560

Complaint must be dismissed without prejudice to complainants right to proceed through negotiated grievance procedure.

Front 561

What must the dismissal of the complaint advise the complainant

Back 561

of their obligation to raise discrimination claims in the grievance process and of the right to appeal final grievance decision

Front 562

Define ADR according to the AF mediation compedium

Back 562

alternative means of dispute resolution used to resolve an issue in controversy in which a neutral party is appointed and specific parties participate

Front 563

Does ADR replace traditional complaint resolution methods

Back 563

No

Front 564

Name the 5 references that apply to monetary aspects of ADR

Back 564

The Back Pay Act, The Civil Rights Act of 1964, The Civil Rights Act of 1991, The Civil Service Reform Act, The Contract Disputes Act

Front 565

What dos the Equal Employment Management Directive (MD-110) require of all federal agencies?

Back 565

To make ADR available during pre-complaint and formal stages of EEO process

Front 566

What is one of the most helpful tools at your disposal concerning ADR for AF civilian disputes?

Back 566

Air Force Mediation Compendium

Front 567

What is the primary purpose of ADR?

Back 567

Prompt and fair resolution for disputes that involve complaints of unlawful discrimination

Front 568

Name the 4 core principles of the ADR program

Back 568

Fairness, Training, Flexibility, Evaluation

Front 569

What is the importance of flexibility in the ADR program?

Back 569

Allow agencies to adapt to changing circumstances that could not have been anticipated or predicted

Front 570

What do the standards of conduct do for mediators in AF workplace disputes?

Back 570

Serve as an ethical guide, inform parties of what they should expect, promote public confidence in mediation

Front 571

List the 6 standards of conduct

Back 571

Self determination, impartiality, conflicts of interest, competence, confidentiality, quality of the process

Front 572

What is the most powerful component of mediation

Back 572

confidentiality

Front 573

What makes IBN preferable to the traditional position -based negotiation?

Back 573

Parties are more likely to reach resolution when their respective interests are met

Front 574

What is an interest?

Back 574

Basic needs to be satisfied

Front 575

Where do neutrals come from

Back 575

Internal collateral duty AF mediators, supplemented by contract mediators, mediators from IRD, DOD civilian personnel management service, and other federal agency mediators.

Front 576

Is every base required to have a locally developed ADR plan

Back 576

Yes

Front 577

Name at least 3 venues for marketing the ADR program

Back 577

Briefings, articles in the base paper, base website, pamphelts

Front 578

What is a workplace dispute?

Back 578

Written or oral, formal or informal, claim or issue in controversy that arises out of existing or perspective employment relationships

Front 579

What are the 2 IT systems discussed for ADR reporting

Back 579

ADR Entellitrack and AF EO IT database

Front 580

What does the EEOC require agencies to do for ADR?

Back 580

Establish programs and make reasonable efforts to settle disputes as early as possible

Front 581

Which office develops the AF ADR policy and manages the AF ADR Program

Back 581

SAF/GCR

Front 582

Who has the overall responsibility for the ADR program

Back 582

Installation commander

Front 583

Name 4 responsibilities of the EO director in the ADR process

Back 583

Make ADR available

Assists ADR manager

Review settlement agreements

Communicate with ADR manager

Front 584

Who provides technical assistance and should be made available on telephone standby when ADR proceedings are underway?

Back 584

ADR support providers

Front 585

Can you participate in formal cases, clarification, inquiries, or inquiry assistance when you are assigned as a neutral

Back 585

No

Front 586

Does every installation have a bargaining unit/union?

Back 586

No

Front 587

What are the two ways unions can participate in the workplace mediations?

Back 587

as designated representative of employee

as representative of bargaining unit

Front 588

Basic mediation training prepares you for what type of disputes

Back 588

Work place disputes

EEO complaints

Employee grievance and appeals

Labor management negotiations and impasses

Unfair labor practice

Front 589

What are three mediation refresher training topics

Back 589

Standards of conduct, confidentiality, drafting settlement agreements

Front 590

What is a free online course created to fulfill your 8 hours of mediation refresher training

Back 590

AF avatar

Front 591

What are the goals of the voluntary mediation certification process

Back 591

Recognize mediation skills, provide sufficient dispute resolution skills, and improve skills of ADR managers

Front 592

What are the 4 basic mediation certification levels

Back 592

I Basic, II Intermediate, III Advanced, IV Master

Front 593

What office is the certification authority for the mediation certification level

Back 593

SAF/GCR

Front 594

What are some of the requirements to achieve a level I Basic mediation certification

Back 594

Complete mediation course, demonstrate mediation characteristics and standards of conduct, be appointed by installation commander, refresher training, participate in 3 mediations