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17 Cards in this Set
- Front
- Back
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Reward Management is ? |
Reward Management is a process by which organisations distribute financial and/or other rewards to employees. |
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What are the aims of reward management? |
- gain competitive edge - help achieve HR & business objectives such as 'employer of choice' status - To attract, motivate and retain 'employes of choice' - To comply with legal (IR laws) framework |
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Compare and contrast Content Theories and Process Theories. |
Content Theories emphasise the nature of human needs and focuses on intrinsic needs (internal desires). "GET YOURSELF" theory. Process theories emphasise the relationships among dynamic variables and actions required to influence behaviour and actions. They focus on Extrinsic needs (monetary rewards). GIVEN TO YOU. |
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List the steps in the Motivation Process |
1. Need identification 2. Drive 3. Searches for ways to satisfy needs 4. Engages in goal oriented behaviour 4. Goal achieved = need satisfied Goal not achieved = reassess need deficiency . |
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Early content motivation theories include? |
1. Fredrick Taylor's Scientific Management - unitarist assumptions - scientific principles - correct selection, training and payment system - better financial rewards 2. Elton Mayo's Human Relations - focused on social man and treating workers as humans. - max output by meeting social and psychological needs of employees - emphasised management leadership skills and inclusive team-based decision making |
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What are the 3 Modern Motivation Group Theories? |
1. Content - intrinsic 2. Process - extrinsic 3. Reinforcement - rewards |
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List the main Modern Motivational Theories? |
1. Theory X & Y (McGregor) 2. Hierarchy of Needs (Maslow) 3. Two-Factor Theory (Herzberg) 4. APA Theory (McClelland) 5. ERG Theory (Alderfer) |
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Discuss McGregor's Theory X & Y |
X = negative view on workers. Assumes that workers dislike work, need to be controlled to increase productivity. - Dictatorship style leadership - Consistent with Scientific Management - Corresponds with Maslow's lower order needs - Rigid & bureaucratic approach to decision making Y= Positive view on workers and aims to meet employee needs. Assumes that workers are self-directed, responsible and determined to do well. Employees do not need to be directed as they find the job rewarding and are happy to work to a high standard. - Decentralised decision making- encourages team work. |
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List the 5 stages of Maslow's Hierarchy of Needs from bottom up. |
1. Physiological 2. Safety 3. Esteem 4. Love/belongingness 5. Self-Actualisation |
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What are the 2 factors in Herzberg's Two Factor Theory? |
1. Motivation Factors: enhance satisfaction and relate to the nature of work. Include: achievement, recognition, training, responsibility, advancement and growth. Factors are often INTRINSIC. Rewards for performance. 2. Hygiene Factors: aims to avoid dissatisfaction. Extrinsic factors. Does not necessarily motivate people but meets hygiene factors. Includes: salary, supervision, policy and procedures, working conditions, job security. |
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McClelland's APA Theory defines 3 categories of employee needs. What are they? |
1. Need for achievement 2. Need for power 3. Need for affiliation |
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Alderfer's ERG Theory defines 3 categories of employee needs. What are they? |
1. Existence : pay, safety. 2. Relationship: interpersonal, relationships (belongingness) 3. Growth: self-fulfilment (self-actualisation) |
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What are the Main Process Theories? |
1) Goal Setting Theory (Locke) 2) Equity Theory (Adam) 3) Expectancy Theory (Vroom) + |
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Adam's Equity Theory places emphasis on the balance of ____ |
Adam's Equity Theory places emphasis on the balance of inputs vs outputs. |
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What does Vroom's Expectancy Theory claim? |
Vroom's Expectancy Theory claims that individuals will be motivated if they receive a desired outcome for their effort and performance. |
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What are the 4 stages in Skinner's Reinforcement Theory? |
1. Positive Reinforcement 2. Negative Reinforcement 3. Positive Punishment 4. Negative Punishment |
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What are the bases for Pay Systems? |
1. Time 2. Results 3. Enterprise 4. Performance 5. Skills & Knowledge 6. Flexible Benefits |
