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9 Cards in this Set
- Front
- Back
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Safety
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Protection of an individual's physical well-being and health
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Sercurity
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Protection of an individual's or business property or assets
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Resonable Care
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The hotel will not be held responsible for any resulting injuries if it is determinded that it has excercised reasonable care in the manner in which it provides and maintains its bathtubs.
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A threat to the guest
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If a threat to guest safely results in loss or injury , and it is determind that the hotel did not exercise reasonable care in regard to that threat, the hotel may be held wholly or partially liable for the resulting loss or injury.
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Damages
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The actual amount of losses or costs incurred due to the wrongful act of liable party
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Compensatory Damages
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A monetary amount intended to compensate injured parties for actual losses or damage they have incurred. This typically includes such items as medical bills and lost wages. Also known as "actual damages"
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Punitive Damages
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A monetary amount assessed to punish liable parties and to serve as an example to the liable party as well as others not to commit the wrongful act in the future.
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Staff Training
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It takes the efforts of every employee in the hotel to eliminaite, to the greatest degree possible, threats to the safety and sercurity of guests and their property. In larger hotels, there may be a full-time director of safety and sercurity and a staff of department employees who routinely patrol the hotels grounds , make safety and security checks, and direct the hotel's safety programs. In other cases, the hotel may contract with a private security firm to provide security services. In still other cases, off -duty police may be hired to assist with the hotel's security efforts. However, even in the smallest of limited-service hotels, all employees need to be trained in sercurtiy and safety methods.
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Safety and Security Commitee
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An interdepartmental task force consisting of hotel managers, superviors, and hourly employees responsible for monitoring and refining a hotel's safety and security efforts.
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