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19 Cards in this Set
- Front
- Back
T/F - Employees are not responsible for any duties asked of them that are not listed under their job title |
False |
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T/F - Educators should be able to clarify any policy and procedural questions and assist in barista and Barack prioritization |
True |
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T/F - Employees receive all merchandise at 50% off discount |
False |
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T/F - incidental and occasional personal use of Panther Coffee's electronic devices is permitted |
False |
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How long must a shift be before an employee is eligible for paid break? |
6 hours |
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What is the number 2 priority for barbacks? |
Foh |
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Every new employee enters an I introductory period for how many days? |
90 |
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What is Panther coffee's mission? |
To source, roast and prepare the finest coffees in the world and create a transaction that is mutually beneficial for all participants |
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List 5 responsibilities of an educator |
Communication Emergencies Promote store maintenance Continued coffee education Facilitate bar flow - minimize bottleneck |
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Where was the first espresso machine made? |
In France |
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When was the first espresso machine made in the USA? |
1927 |
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T/F - Behind the bar an educator is the number one representative for quality control |
True |
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What is coffee leaf rust? |
Also known as roya, is a fungus that attacks coffee plants |
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When did Panther begin roasting in Wynwood? |
2010 |
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When did Sunset harbour open? |
May 2013 |
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When did Coconut Grove open? |
May 2015 |
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What is Panther's vision? |
To be among the top 5 specialty coffee companies in the world in terms of quality and execution |
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What are Panther's values? |
Teamwork, Honesty, Curiosity, Respect, Inclusion, Creativity, Effective hard work, Continued improvement, Love for learning, Integrity, Quality products and execution |
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What is the saltshaker theory? |
Gentle constant pressure |