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3 Cards in this Set

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Payment Terms

Help to clarify the value proposition :


Can depress or stimulate response


Knowing your customer includes knowing their preferred payment method - helps improve response rate


Most of today's direct & online sales are made by : credit card, debit card or a payment system (f.ex paypal)

Payment Term Offers


Extended payment terms :


- Installment payments


- Bill me


- Free trial or freemium


In B2B markets, "open account" is offered by some, but credit and debit card are offered by most


Home office today treated like consumer market

Incentives

Incentives help to overcome response resistance


Incentives are an inducement to buy - a part of the offer that acts as an enticement or "sweetener" for motivating response


Incentives can include : gifts, discounts, coupons, free information, contests or sweepstakes


Incentives can be promised before a purchase, with a purchase or after a purchase